Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Well done, could be better
on December 5, 2025
Posted by: Friendlycapybara
[This review was collected as part of a promotion.] Well, I used Buds pro and pro 2 before, they were amazing devices, yet the current design is better. The only issue is build quality. Even after careful usage, the case has significant scratches, and the buds has discoloration.
1. Sound quality : 8.5/10
a. Clarity: 9 b. Base: 8/10
2. Noise cancellation : 9/10
3. Surround sound: 8/10
4. Connectivity and cross device switching: 10/10
5. Software support: 8.5/10
6. a. Ergonomics : 8.5/10 (better than previous versions), b. Comfort: 8/10, c. Weight: 9.5/10
10. Battery life: Was 9/10 now 7/10 (Battery life degraded since last one year).
11. Build: 6/10
12. Design: 9.5/10
13. Color option: 2/10 ( Matt dark or some other options missing)
14. Charging time: 7/10
15. Ecosystem support: 10/10
16. Find/ search option: 9/10
a. Clarity: 9 b. Base: 8/10
2. Noise cancellation : 9/10
3. Surround sound: 8/10
4. Connectivity and cross device switching: 10/10
5. Software support: 8.5/10
6. a. Ergonomics : 8.5/10 (better than previous versions), b. Comfort: 8/10, c. Weight: 9.5/10
10. Battery life: Was 9/10 now 7/10 (Battery life degraded since last one year).
11. Build: 6/10
12. Design: 9.5/10
13. Color option: 2/10 ( Matt dark or some other options missing)
14. Charging time: 7/10
15. Ecosystem support: 10/10
16. Find/ search option: 9/10
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Actually My New Favorite Daily Buds
on December 5, 2025
Posted by: StaticShock97
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro surprised me, in a good way. I knew they’d sound nice, but what really sold me were the Galaxy AI features and how they fit into my actual day-to-day life.
For starters, I love using these on phone calls. They block out background noise so well that people can’t even tell I’m outside or in a store. And on my end, calls sound clean and clear. The AI noise filtering genuinely feels like a step up from past Galaxy buds.
I also use them a lot when I go on runs. The ANC blocks out cars and wind, but if I want to hear my surroundings, switching to ambient mode is easy, and it doesn’t sound fake or harsh. They also stay in my ears perfectly, which is rare for me. No slipping, no adjusting every five minutes.
At the gym, these things are clutch. Once ANC kicks in, I’m locked in. I can really get in the zone without hearing weights dropping or people talking around me.
Galaxy AI features like Voice Detect are actually useful too. If someone talks to me, the buds automatically lower the music and turn on ambient mode, then switch back when I’m done. No tapping or menu diving.
Overall, these feel like the most honestly helpful earbuds Samsung’s made. Not just “AI for marketing,” but features that make everyday stuff smoother. If you’re in the Galaxy ecosystem, they’re absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blown away
on December 5, 2025
Posted by: JJDickerson
[This review was collected as part of a promotion.] The moment you pop these little beauties in your ears, it's like the universe said, "Hey... you deserve better," and Samsung DELIVERED. The sound? CRISP. CLEAR. SO SHARP it could slice bread. The bass? I swear it THUMPED so hard I thought my soul vibrated out of my body for a second.
And the noise cancellation??? HOLY. WOW. Turn it on and poof - the world disappears. Bills? Gone. Annoying people? Never met them. Your responsibilities? They simply do not exist anymore. It's like stepping into your own personal concert bubble where YOU are the VIP.
Then there's the comfort - these things fit so perfectly I'm half convinced Samsung sent someone to secretly scan my ear holes at night. They don't fall out. They don't wiggle. They sit like tiny royalty on a throne of pure audio bliss.
Then there's the comfort - these things fit so perfectly I'm half convinced Samsung sent someone to secretly scan my ear holes at night. They don't fall out. They don't wiggle. They sit like tiny royalty on a throne of pure audio bliss.
The battery life?? I listened to music, podcasts, conspiracy theories, and at least three hours of "lofi beats to pretend you're productive to" and they STILL had juice. What are they running on?? Witchcraft??
In short:
Galaxy Buds3 Pro aren't earbuds. They're a lifestyle.
A personality trait. A spiritual awakening.
If you don't have them yet... RUN. DON'T WALK. Your ears deserve this level of happiness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best ear buds i ever had
on December 5, 2025
Posted by: Ceez66
[This review was collected as part of a promotion.] I use my earbuds for everything from the gym to work they are the best
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hey and thank you Ceez66,
We’re excited that your Galaxy Buds3 Pro enhance your daily moments. Thank you for your wonderful review and for choosing Samsung.
-Ty
Samsung Support
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We’re excited that your Galaxy Buds3 Pro enhance your daily moments. Thank you for your wonderful review and for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung buds 3 pro
on December 5, 2025
Posted by: Venkat
[This review was collected as part of a promotion.] Overall love the headphones. Sound quality is great, noise canceling, ambient, and adaptive sound are great. I have had problems with charging the headphones. The right headphone sometimes will not charge in the case unledd I do some extra manipulating
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The earbuds that can do many things
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] One of the features I absolutely love about the Samsung buds Pro. Is that I can actually do translations with them. I can listen to other people speak other languages it is so much fun. Another thing that is really helpful is that I can focus with them. I have ADHD so I can basically make it so that I can't hear other voices to distract me. And on the flip side while I'm walking on down the street if I have them in Ambience sound allows me to hear people coming behind me so I don't get into an accident. Lastly they feel so comfortable in my ears I have very tiny ears I love my other buds but this one fits so comfortable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They need improvement
on December 5, 2025
Posted by: Stylishdevil
[This review was collected as part of a promotion.] So when it comes to the Galaxy Bud Pro 3 they can use a great deal of improvement. Like the battery life can definitely be improved they die way too fast if you use any of the features. And they also lose their sound quality as time goes on which I'm not sure if it's just mine but they definitely do not sound the way they sounded they were brand new
Value
3
Response from Samsung USBy R&R, December 10, 2025
Hello there Stylishdevil,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver clear sound and adaptive features powered by Galaxy AI. If you notice reduced battery life or a decline in sound quality, it might be time to check if a software update is available. When an update is ready, the Galaxy Wearable app will notify you with a popup. To manually check for updates, follow these steps based on your earbuds: insert the earbuds into the charging case with the lid open, open the Galaxy Wearable app, tap Earbud settings, then tap Earbuds software update, and choose Download and install. The update will begin if available. For more details, refer to the online guide linked below. Your feedback on battery life and performance helps us enhance durability and sound quality. We appreciate your input and thank you for choosing Samsung.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver clear sound and adaptive features powered by Galaxy AI. If you notice reduced battery life or a decline in sound quality, it might be time to check if a software update is available. When an update is ready, the Galaxy Wearable app will notify you with a popup. To manually check for updates, follow these steps based on your earbuds: insert the earbuds into the charging case with the lid open, open the Galaxy Wearable app, tap Earbud settings, then tap Earbuds software update, and choose Download and install. The update will begin if available. For more details, refer to the online guide linked below. Your feedback on battery life and performance helps us enhance durability and sound quality. We appreciate your input and thank you for choosing Samsung.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good!
on December 5, 2025
Posted by: Shimmy
[This review was collected as part of a promotion.] I haven't had a pair of pro buds in a while, but these are definitely pretty good. I like the sliding feature a lot
Value
4
Written by a customer while visiting Samsung US