Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great addition to your Samsung ecosystem
on December 3, 2025
Posted by: Pearson
[This review was collected as part of a promotion.] Easy connection to my phone, watch and other devices.
Light and comfortable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent ear bud
on December 4, 2025
Posted by: Tedex10
[This review was collected as part of a promotion.] Pairs excellently with my zfold 6. No issues. I would recommend this product especially if you need hands free communication.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great when they actually charge
on December 5, 2025
Posted by: Frank
from NJ
Expertise:Intermediate
I've had multiple Galaxy Buds models. These ones are pretty good, the sound quality and noise cancelation both work great. My biggest issue has been the charging method. It's very frustrating the amount of times I've put them in to charge just to pull them out later to learn that one is still on 15% or so bc it never connected properly. Even trying to place it in there correctly and making sure the charging light turns on is a bit more of a pain than I'd like.
If it wasn't for the charging issues I've had, this would be an easy 5 star rating.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
3
Response from Samsung USBy R&R, December 16, 2025
Hello Frank,
Thank you for your valuable feedback on the Galaxy Buds3 Pro. These earbuds aim to provide immersive sound, advanced noise cancellation, and seamless integration with Galaxy devices. Your comments about charging contacts and case alignment are helpful for our ongoing efforts to improve the everyday convenience and reliability of Galaxy audio products. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, extendable to 30 hours with a fully charged case. Tips and precautions for charging are important for maintaining good battery health. Keep the charging tips in mind to care for your earbuds. Avoid using a charging case from another model, as each case is designed specifically for your earbuds. If there's any liquid, including sweat, on the charging terminals, it can cause corrosion. Clean the terminals before charging. If both the earbuds and case are fully discharged, it might take some time to turn on. For charging issues or further assistance, contact us at 1-800-SAMSUNG. We're here to help ensure your earbuds perform at their best. Thank you for sharing your experience and for being part of the Samsung audio community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your valuable feedback on the Galaxy Buds3 Pro. These earbuds aim to provide immersive sound, advanced noise cancellation, and seamless integration with Galaxy devices. Your comments about charging contacts and case alignment are helpful for our ongoing efforts to improve the everyday convenience and reliability of Galaxy audio products. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, extendable to 30 hours with a fully charged case. Tips and precautions for charging are important for maintaining good battery health. Keep the charging tips in mind to care for your earbuds. Avoid using a charging case from another model, as each case is designed specifically for your earbuds. If there's any liquid, including sweat, on the charging terminals, it can cause corrosion. Clean the terminals before charging. If both the earbuds and case are fully discharged, it might take some time to turn on. For charging issues or further assistance, contact us at 1-800-SAMSUNG. We're here to help ensure your earbuds perform at their best. Thank you for sharing your experience and for being part of the Samsung audio community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This so far the best ear piece I have ever gotten
on December 5, 2025
Posted by: CBNsTechTalks
[This review was collected as part of a promotion.] I never thought that purchasing the Samsung Galaxy Bud 3 Pro will be a great investment for me and how it flows with Galaxy AI. A m7ch better sound quality, a good fit to my ears and great voice canceling feature as well
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on December 5, 2025
Posted by: dfsatl
[This review was collected as part of a promotion.] Budd 3 Pro... fantastic translation technology...And Galaxy AI is the best...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best buds
on December 5, 2025
Posted by: Budsforlife
[This review was collected as part of a promotion.] So clear, clean and easy to use. The best buds in the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great sound
on December 5, 2025
Posted by: Lovemybuds3
[This review was collected as part of a promotion.] I use my buds for streaming while I exercise. Great quality sound and other features like touch increase volume
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is great, the app, software, and featu
on December 5, 2025
Posted by: Mmo7894
[This review was collected as part of a promotion.] This amazing combination of AI is very helpful in using the products. I highly recommend it.
Value
5
Written by a customer while visiting Samsung US