Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Dennis
from New york, NY
Expertise:Intermediate
Verified Purchase:Yes
sound is great problem with them staying in ears is the only con
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, December 10, 2025
Hi Dennis,
Thank you for bringing up the sound quality. The Galaxy Buds3 Pro come with multiple tip sizes and a stabilizing shape to ensure a secure fit. Your feedback on stability is valuable as we continue to refine designs that stay comfortable and steady during various activities. Please review our online guide linked below for tips and tricks on achieving a proper fit with your Galaxy Buds3 Pro. Thank you for making Samsung your go-to choice.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Thank you for bringing up the sound quality. The Galaxy Buds3 Pro come with multiple tip sizes and a stabilizing shape to ensure a secure fit. Your feedback on stability is valuable as we continue to refine designs that stay comfortable and steady during various activities. Please review our online guide linked below for tips and tricks on achieving a proper fit with your Galaxy Buds3 Pro. Thank you for making Samsung your go-to choice.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: bobthemagicman
from Woodinville WA
Expertise:Expert
Verified Purchase:Yes
These really aren't my style, I prefer the over the ear type, but they have beyond exceeded my expectation. I usually can't wear in ear because my ears hurt after a while. I am able to wear these all day no problem, I sometimes forget they are there. The sound quality is far beyond what I thought possible from an ear bud.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best wireless earbuds ive ever had
on November 29, 2025
Posted by: Chance9949
[This review was collected as part of a promotion.] The Buds 3 Pro are honestly some of the best earbuds I’ve used. The noise cancelling is extremely strong and blocks out almost everything, which makes a huge difference whether you’re working, traveling, or just trying to relax. The sound quality is clean with solid clarity and depth, and they fit really well without feeling heavy or uncomfortable. They also have a premium look that matches how well they perform. Overall, they deliver exactly what you expect from a high-end pair of earbuds and are absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good features
on November 30, 2025
Posted by: Hsk2samsung
[This review was collected as part of a promotion.] So in Samsung buds 3 pro , I noticed one slight difference from any other buds that is the voice and light color change , and it's sounds quality is too good that where ever I need the high bass it's in there and for soothing music it's very light. And it blends with my Samsung eco system with ease. It connects to my Samsung phone, galaxy book 360 my watch classic and even with my A9 tab which I can you very comfortably
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone, watch, earbuds.
on December 1, 2025
Posted by: Chilly
[This review was collected as part of a promotion.] I am a man of almost 60 yrs old. I love my samsung items and use them with ease learning more everyday. I just asked my phone this morning; what can it teach me( Galaxy AI) about AI. I work at work with my phone use my buds and is never with out my watch. This is real life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The perfect earbud
on December 1, 2025
Posted by: Saharafootlock
[This review was collected as part of a promotion.] I utilize my Galaxy Buds on a near-daily basis, incorporating them into various activities such as gym workouts, commuting to class, driving, and household chores. A notable feature is the ambient sound mode, which facilitates seamless conversations without requiring interaction with the earbuds or phone. Upon completion of the conversation, the device automatically reverts to noise cancellation, enabling a return to focus. This functionality also enhances safety by allowing awareness of emergency vehicles while driving, which contributes to my comfort level when operating a vehicle with them.
A particularly valued feature during my gym sessions is the hands-free volume control, activated by voice commands such as "volume up" or "volume down." This proves exceptionally convenient when unable to disengage from weights or when hand use is otherwise restricted.
The sole detractor from an otherwise perfect rating pertains to the cleaning process. I frequently encounter significant earwax buildup, necessitating weekly cleaning. The wax often accumulates beneath the silicone tips, and attempts to remove it risk damaging the tips.
In summary, these are exceptional earbuds, and I wholeheartedly recommend them to individuals who frequently use earbuds across diverse activities. Users should exercise caution during cleaning and maintain the cleanliness of the charging case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Dissatisfied buds
on December 1, 2025
Posted by: Samsungattic
[This review was collected as part of a promotion.] First they are not very comfortable i was excited to First get them but I feel yall should understand everyone does not have big ear holes. Also they wouldn't stay in sync with each other
Then one stop working properly
Then one stop working properly
Value
2
Response from Samsung USBy R&R, December 2, 2025
Hello Samsungattic,
Thanks for sharing how the fit and pairing experience was for you. The Galaxy Buds3 Pro are designed for balanced sound, clear calls, and a secure fit with multiple tip options. Your feedback helps guide future improvements in comfort and connectivity so more ears can enjoy an easy, all‑day seal. It's important to wear your earbuds correctly for many reasons. Doing so ensures better sound quality, a more comfortable fit, and that they stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and increase the chance of falling out. No one wants to lose an earbud, especially while out jogging, so be sure to wear them with the proper fit. Galaxy Buds3 Pro come with different-sized ear tips. The first step is to make sure they have the right size tips for your ears. They should fit snugly without any gaps between your ear and the ear tip. This helps prevent sound leaks and ensures optimal audio. For instructions on how to change the tips, check out our guide for the Buds3 Pro tips (see link below). Please see the link below for more information about selecting the right tips for your Galaxy Buds3 Pro. Once you have the correct tips on your earbuds: Check the bottom of each earbud for directional marks. You will see an L and an R.
Insert the R earbud into your right ear with the R facing you.
Insert the L earbud into your left ear with the L facing you.
Angle the stem slightly so that the microphone on the bottom points toward your mouth rather than straight down. For more tips on achieving the perfect fit with your Galaxy Buds3 Pro, please check out the article linked below. Additionally, if one of your earbuds has stopped working, please contact our Samsung Support Team. Samsung products are covered against manufacturing defects in material and workmanship under the limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. We hope these tips and tricks help you get back to enjoying your audio experience. Thank you for your feedback, and thank you for being part of the Samsung journey.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing how the fit and pairing experience was for you. The Galaxy Buds3 Pro are designed for balanced sound, clear calls, and a secure fit with multiple tip options. Your feedback helps guide future improvements in comfort and connectivity so more ears can enjoy an easy, all‑day seal. It's important to wear your earbuds correctly for many reasons. Doing so ensures better sound quality, a more comfortable fit, and that they stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and increase the chance of falling out. No one wants to lose an earbud, especially while out jogging, so be sure to wear them with the proper fit. Galaxy Buds3 Pro come with different-sized ear tips. The first step is to make sure they have the right size tips for your ears. They should fit snugly without any gaps between your ear and the ear tip. This helps prevent sound leaks and ensures optimal audio. For instructions on how to change the tips, check out our guide for the Buds3 Pro tips (see link below). Please see the link below for more information about selecting the right tips for your Galaxy Buds3 Pro. Once you have the correct tips on your earbuds: Check the bottom of each earbud for directional marks. You will see an L and an R.
Insert the R earbud into your right ear with the R facing you.
Insert the L earbud into your left ear with the L facing you.
Angle the stem slightly so that the microphone on the bottom points toward your mouth rather than straight down. For more tips on achieving the perfect fit with your Galaxy Buds3 Pro, please check out the article linked below. Additionally, if one of your earbuds has stopped working, please contact our Samsung Support Team. Samsung products are covered against manufacturing defects in material and workmanship under the limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. We hope these tips and tricks help you get back to enjoying your audio experience. Thank you for your feedback, and thank you for being part of the Samsung journey.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good pair to supplement my headphones
on December 1, 2025
Posted by: 404connected
[This review was collected as part of a promotion.] I usually always have my Bose headphones on and now have the opportunity to swap them with the Buds3 Pro. Calls are better with this device and am happy to have made this purchase. Ability to trigger Galaxy AI through the headphones is a plus.
Value
5
Written by a customer while visiting Samsung US