Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kjewes
from Florida
Expertise:Expert
Verified Purchase:Yes
I like the sound quality however, they are not staying in my ears. Im currently using the smallest earbud tip. Secondly they should have an application to govern the earbuds so I could turn off the sensitivity when my hair or finger touches it.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hello there Kjewes,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It's great to hear the sound quality meets your expectations and you enjoy their performance. Your comments on fit and touch sensitivity provide helpful insight into daily use, especially when adjusting or moving around. Feedback like yours highlights what matters most to Buds wearers, from comfort to control. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It's great to hear the sound quality meets your expectations and you enjoy their performance. Your comments on fit and touch sensitivity provide helpful insight into daily use, especially when adjusting or moving around. Feedback like yours highlights what matters most to Buds wearers, from comfort to control. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: SPARKLEZ
from Charlotte
Expertise:Intermediate
Verified Purchase:Yes
Easy to wear and comfortable. Major upgrade from my other buds! I also like the fact that they stay in place.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest ear buds by far!!!
on November 22, 2025
Posted by: Sammmmmmmfany
[This review was collected as part of a promotion.] I've had these ear buds for almost a year and they are the most effortless thing I've ever used. It connects to my phone seamlessly without having to open any apps!
I use it for work and the Galaxy AI is amazing! I can listen to somone talking in a different language and I don't need to start opening a bunch of apps to translate it.
Thank you samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Right earbud doesn't charge
on November 24, 2025
Posted by: g00fyg00berEli
from Hawaii
Expertise:Beginner
Sounds great but the right earbud doesn't charge, even when I put it in the case. Current battery(checked 5 minutes ago) of earbuds and case: left is 54%, right is 6%(haven't used since last night), case is 70-89%.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, November 26, 2025
Hello g00fyg00berEli,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. These earbuds feature particular charging technology and balanced audio for long listening sessions. Your comments about charging help us understand real-world usage and guide future updates to improve power management and reliability. If one or both earbuds aren't charging or turning on, the issue might lie with the earbuds or the charging case. Using a non-Samsung-approved charger can cause charging concerns, or the earbuds might be damaged. You can try fully charging the case, checking for damage, or restarting the earbuds. Please see the link below for troubleshooting tips. We appreciate your presence in the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
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Samsung Community
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Thank you for your detailed feedback on the Galaxy Buds3 Pro. These earbuds feature particular charging technology and balanced audio for long listening sessions. Your comments about charging help us understand real-world usage and guide future updates to improve power management and reliability. If one or both earbuds aren't charging or turning on, the issue might lie with the earbuds or the charging case. Using a non-Samsung-approved charger can cause charging concerns, or the earbuds might be damaged. You can try fully charging the case, checking for damage, or restarting the earbuds. Please see the link below for troubleshooting tips. We appreciate your presence in the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the design and performance of my device.
on November 24, 2025
Posted by: Elorlo
[This review was collected as part of a promotion.] I love using simultaneous translation, I love 360 sound.
Value
5
Written by a customer while visiting Samsung US
Posted by: Techgeek
from New york, ny
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is great.
Design is great.
But battery life as always on galaxy ear buds, not so great.
Design is great.
But battery life as always on galaxy ear buds, not so great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Usage Overview
on November 24, 2025
Posted by: Shower
[This review was collected as part of a promotion.] First of all appearance wise, its nice, minimalistic even with the toggle night mode on the back off the bud- pretty cool.
Function wise the audio quality has been great, without any professional test and anything close to it- you can't really tell.
Not only that, it is a pretty sport friendly as it is light and doesn't fall out as easily.
However it does have some drawbacks, my main point would be the microphone. It does not pick up audio in a quality way where most of the time the recipient would not hear anything I say.
The other would be a potential drawback for all noise cancellation buds where the user experience will only be great when 2 buds are in, only putting one in will have a very recognizable discomfort in the ear.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Bad design
on November 25, 2025
Posted by: Cflan
from California
Buds 2 people were superior. These will not stay in your ear with minimal physical activity despite trying every size earpiece available. One other coworker in my office returned at a loss to go back for a previous pair, I am contemplating the same. Do better samsung.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R, November 26, 2025
Hi Cflan,
Thank you for sharing your thoughts. The Galaxy Buds3 Pro offers balanced sound and comfort, featuring adaptive noise control and improved microphone clarity. Proper fit is essential for the Galaxy Buds3 Pro. Follow the instructions in the linked article to wear your earbuds correctly for the best experience. Your feedback on fit helps us understand real-world usage and improve future designs for greater comfort. We appreciate your review and thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for sharing your thoughts. The Galaxy Buds3 Pro offers balanced sound and comfort, featuring adaptive noise control and improved microphone clarity. Proper fit is essential for the Galaxy Buds3 Pro. Follow the instructions in the linked article to wear your earbuds correctly for the best experience. Your feedback on fit helps us understand real-world usage and improve future designs for greater comfort. We appreciate your review and thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US