Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Daniajose
from Las Vegas , NV
Expertise:Expert
Verified Purchase:Yes
These are great buds the quality of the sound is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from WILMINGTon , NC
Verified Purchase:Yes
Really like the way thry feel and work. Great dounf and reliability
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ABF30
from Texas
Verified Purchase:Yes
These fit well and the sound is phenomenal. They stay charged for a long time. The case is the perfect size.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good fit and Sound
on October 21, 2025
Posted by: Jenn0023
[This review was collected as part of a promotion.] These are seriously awesome. The sound quality is a major win, everything sounds crisp, and the bass actually has some punch without being muddy. The fit is perfect for me; they sit securely and don't feel like they're going to fall out, even when I'm moving around. As for the appearance, they look really sleek and modern, not bulky at all. I'm really happy with them and the Galaxy AI complements it well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery Life is abysmal
on October 21, 2025
Posted by: Bluray
from FL
Expertise:Expert
I've had mine since 9/11/2025. Today is 10/21/2025. I get no where near the 26 hrs of music use with ANC on. I'm lucky to get 10ish hours.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
1
Response from Samsung USBy R&R, October 23, 2025
Hey Bluray,
Thank you for sharing your experience with your Galaxy Buds3 Pro. Whether it's early morning workouts or late-night studying, you rely on your earbuds' battery to keep up with your busy schedule. We'll offer tips for charging, strategies to extend battery life, and advice to prevent damage. The Galaxy Buds3 Pro provides up to 26 hours of playback on a single charge, which can be extended to 30 hours with a fully charged case. By making a few simple adjustments, you can conserve battery power and ensure your earbuds last when you need them most. Here are some useful tips: Store the earbuds in their charged case with the lid closed when not in use. Adjust notification settings in the Galaxy Wearable app on your phone, or in the Galaxy Buds app if you're using iOS. For additional ways to maximize your Galaxy Buds3 Pro's battery life, see the linked article below. We appreciate your feedback and value you as a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy Buds3 Pro. Whether it's early morning workouts or late-night studying, you rely on your earbuds' battery to keep up with your busy schedule. We'll offer tips for charging, strategies to extend battery life, and advice to prevent damage. The Galaxy Buds3 Pro provides up to 26 hours of playback on a single charge, which can be extended to 30 hours with a fully charged case. By making a few simple adjustments, you can conserve battery power and ensure your earbuds last when you need them most. Here are some useful tips: Store the earbuds in their charged case with the lid closed when not in use. Adjust notification settings in the Galaxy Wearable app on your phone, or in the Galaxy Buds app if you're using iOS. For additional ways to maximize your Galaxy Buds3 Pro's battery life, see the linked article below. We appreciate your feedback and value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Shiloh
from Tempe Arizona
Verified Purchase:Yes
I'm very pleased with my new Galaxy buds. The sound is crisp and clear, and switches seamlessly between different Bluetooth devices like my buds or car. They charge quickly and the battery life is great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tina
from Las Vegas,NV
Expertise:Intermediate
Verified Purchase:Yes
I have average size ears. I tried all the sizes of the silicone but the actual earpiece hurts the top inner part of my ear. All the other features of these are great. Just wish they were a little more comfortable.
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, October 23, 2025
Hello Tina,
Thanks for sharing how your Galaxy Buds3 Pro are fitting. We know that proper fit is essential for a comfortable wearing experience and optimal sound quality. The earbuds come with various sized ear tips, so first, check that you're using the correct size. They should fit snugly without any gaps between your ear and the tip to prevent sound leaks and deliver the best audio. If you need help changing the tips or want to explore other sizes, contact our Samsung Support Team. We value your feedback and appreciate your choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for sharing how your Galaxy Buds3 Pro are fitting. We know that proper fit is essential for a comfortable wearing experience and optimal sound quality. The earbuds come with various sized ear tips, so first, check that you're using the correct size. They should fit snugly without any gaps between your ear and the tip to prevent sound leaks and deliver the best audio. If you need help changing the tips or want to explore other sizes, contact our Samsung Support Team. We value your feedback and appreciate your choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1
Battery Failure
on October 22, 2025
Posted by: Marquez
from New York
Expertise:Expert
I got them at release and recently I've been having trouble with the right earbud not charging and Samsung doesn't want to do anything about
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R, October 23, 2025
Hey Marquez,
Thank you for sharing your experience with your Galaxy Buds3 Pro. We want to let you know that we are here to help. If your right earbud isn't charging after ensuring it is properly placed in the charging case, using an authentic Samsung charger, and checking the Galaxy Wearable app for software updates, and if all those concerns have been addressed, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. Please contact our Samsung Support Team to discuss warranty options. We are here to assist you. Thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your experience with your Galaxy Buds3 Pro. We want to let you know that we are here to help. If your right earbud isn't charging after ensuring it is properly placed in the charging case, using an authentic Samsung charger, and checking the Galaxy Wearable app for software updates, and if all those concerns have been addressed, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. Please contact our Samsung Support Team to discuss warranty options. We are here to assist you. Thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US