Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,510 Reviews)
Rating breakdown 13,510 reviews
5 Stars
9,226
4 Stars
2,206
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Daka
Verified Purchase:Yes
It sometimes fails to connect for call despite being connected in phone. I believe an update is needed.
Response from Samsung USBy Social Commerce, August 12, 2024
Hi there Daka, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you with the calls connecting through your earbuds. We have shared a link to an article to help you at your convenience. We have also shared a link to the Samsung Support Team if you would like additional assistance with this experience. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Michael
from Ct
Verified Purchase:Yes
Bad always falls no noise cancel with only 1 using
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, August 14, 2024
Hi Michael, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand our customers have specific needs and wants from their chosen device, and we would be more than happy to help you troubleshoot the features of your device that are not meeting your expectations. We have shared links to articles to help you in this matter with the fit and ANC setting of your earbuds. We have also shared a link to the Samsung Support Team if you would ever like one on one assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
No different size ear buds attachment. MISSING
on August 10, 2024
Posted by: Tommy W
from Fort Lauderdale Florida
Expertise:Expert
Verified Purchase:Yes
No different sized ear buds included like the instructions say there are to be. Misleading
I would recommend this to a friend!
Features
2
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, August 19, 2024
Hi there Tommy W, we appreciate you feedback on your Samsung Galaxy Buds3 Pro. We understand how important all of the accessories for your device are to you. We have provided a link to the Samsung Support Team to work with you directly through chat to resolve this experience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds ever
on August 12, 2024
Posted by: RJAY247
[This review was collected as part of a promotion.] Most comfortable and best sounding to date. Quick setup and very nice app contorls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy bids 3 pro
on August 12, 2024
Posted by: Jgarcia
[This review was collected as part of a promotion.] I would like to express my sincere appreciation for the newly released Galaxy Buds 3. The noise cancellation feature is truly remarkable, and the earbuds fit comfortably in my ears. Additionally, the sound quality is exceptional. The AI features are particularly impressive, as they provide valuable assistance with language translation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever made.
on August 12, 2024
Posted by: MoTech
[This review was collected as part of a promotion.] I will raise my hat to those new Galaxy Buds 3 Pro. I have owned all Galaxy Buds since the first one, including the Buds Pro, but these buds are one of the best I've ever had. The sound quality, the bass, and the clarity of the sound are excellent. The noise cancellation and adaptive noise cancellation are also excellent. The live translation is a great idea, and controlling the music by voice is fabulous. If I sat here all day writing down the options and how amazed I am by these buds, it would never end. Good job, Samsung, for making such great earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Buds Pro are dope
on August 12, 2024
Posted by: Emsparks
[This review was collected as part of a promotion.] I really enjoy my Galaxy Bud Pros. I ended up buying the Buds FE because I thought I had lost my Pros. Though, the FE's worked well, they did not have the crisps sounds that I was use to having with the Pros. The Pros continue to deliver exceptionally superb sound quality with having great comfort. I will always use my Pros over any other in-ear buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality sound, better than the buds2 pro
on August 12, 2024
Posted by: TwoPach
[This review was collected as part of a promotion.] I got my buds3 pro, the design, quality sound, and battery durability are improved, I liked so much
I would like a complete clear case design
Easy connection to my tab s9 ultra, galaxy book, s24 ultra and samsung tvs
I would like a complete clear case design
Easy connection to my tab s9 ultra, galaxy book, s24 ultra and samsung tvs
Value
5
Written by a customer while visiting Samsung US