Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Bud pro 3s
on October 11, 2025
Posted by: Beyond420
[This review was collected as part of a promotion.] I have a pair of the bud pro 3s after switching from the bud pro 2s and i love them so far. I've had them since they came out. I have a protective case for mine. Im a contractor and these have held up great for everything ive thrown at them so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro
on October 11, 2025
Posted by: Heitor
[This review was collected as part of a promotion.] What I Really Liked
1. Sound Quality
The audio is seriously impressive. These earbuds have a dual driver setup (one dynamic and one planar), so the sound feels wide, detailed, and balanced. The bass is strong without being muddy, and the highs are crisp. Everything sounds clean, especially when listening to high-quality tracks.
The audio is seriously impressive. These earbuds have a dual driver setup (one dynamic and one planar), so the sound feels wide, detailed, and balanced. The bass is strong without being muddy, and the highs are crisp. Everything sounds clean, especially when listening to high-quality tracks.
2. ANC and Ambient Modes
The Active Noise Cancellation is great — it blocks most everyday noise really well. It’s not total silence like over-ear headphones, but for earbuds, it’s solid. The Ambient and Adaptive modes are super useful too, especially when I want to hear what’s going on around me without taking them out.
The Active Noise Cancellation is great — it blocks most everyday noise really well. It’s not total silence like over-ear headphones, but for earbuds, it’s solid. The Ambient and Adaptive modes are super useful too, especially when I want to hear what’s going on around me without taking them out.
3. Comfort and Design
They fit my ears comfortably and stay in place even when I’m walking or working out. The new “blade” design (with the little stem) actually helps with touch controls and gives them a more premium look. They also look stylish and more modern compared to previous Galaxy Buds.
They fit my ears comfortably and stay in place even when I’m walking or working out. The new “blade” design (with the little stem) actually helps with touch controls and gives them a more premium look. They also look stylish and more modern compared to previous Galaxy Buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Sound quality
on October 11, 2025
Posted by: A100Lus
[This review was collected as part of a promotion.] Galaxy Buds 3 pro look really nice, and they are comfortable, but I noticed that the sound quality is not great on both ways. How I hear people when I'm on a call, and how they hear me.
The controls are ok but hard to use sometimes compared to the bean shaped buds.
The controls are ok but hard to use sometimes compared to the bean shaped buds.
Value
2
Response from Samsung USBy R&R, October 15, 2025
Hi A100Lus,
Thank you for reviewing the Galaxy Buds3 Pro. Your feedback on audio balance and controls helps us improve your listening experience. These earbuds include adaptive sound optimization and accurate touch sensors for easy use, clarity, and comfort. Each update reflects our commitment to immersive audio that connects smoothly within the Galaxy ecosystem. For the best call quality, check your device’s volume levels and increase the phone volume if needed. You can also boost the sound with the Volume up button. If the volume is at maximum but the sound is still low, it’s likely because the phone and earbuds have separate volume controls. To change volume directly on the earbuds, set up touchpad commands and review the media volume limiter settings. Refer to the linked article for more tips on getting the best audio quality. We appreciate your feedback and thank you for choosing Samsung.
Poor audio quality when using Galaxy buds to make calls
https://www.samsung.com/us/support/troubleshoot/TSG10007434/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for reviewing the Galaxy Buds3 Pro. Your feedback on audio balance and controls helps us improve your listening experience. These earbuds include adaptive sound optimization and accurate touch sensors for easy use, clarity, and comfort. Each update reflects our commitment to immersive audio that connects smoothly within the Galaxy ecosystem. For the best call quality, check your device’s volume levels and increase the phone volume if needed. You can also boost the sound with the Volume up button. If the volume is at maximum but the sound is still low, it’s likely because the phone and earbuds have separate volume controls. To change volume directly on the earbuds, set up touchpad commands and review the media volume limiter settings. Refer to the linked article for more tips on getting the best audio quality. We appreciate your feedback and thank you for choosing Samsung.
Poor audio quality when using Galaxy buds to make calls
https://www.samsung.com/us/support/troubleshoot/TSG10007434/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade over the galaxy buds 2
on October 11, 2025
Posted by: rasput
[This review was collected as part of a promotion.] I am coming from the galaxy buds 2 and everything about the 3 pro is better. Better battery life, better noise cancelation, and most importantly better sound quality. Also, people can hear me way better via the microphones. The added Galaxy AI features are a nice touch as well such as voice commands for the music and live interpretation. 5/5, must buy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the noise reduction
on October 11, 2025
Posted by: nicenewyorker123
[This review was collected as part of a promotion.] Fits perfectly in my ear, love design, paired with my ultra 25, features like how much battery is on buds plus the case
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new style
on October 11, 2025
Posted by: BudsProSpirit
[This review was collected as part of a promotion.] I finally upgraded from the originally galaxy buds to these ones and it's been a world of difference. The sound quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kushal
from Seattle, WA
Expertise:Intermediate
Verified Purchase:Yes
Nice buds. Seamlessly integrated with the rest of my devices
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The previous model was better
on October 11, 2025
Posted by: Larahedge25
[This review was collected as part of a promotion.] Galaxy AI works great and it's easy to access. The quality sounds from previous models has improved especially for calls. However this design it's uncomfortable and the fit it's worst one out of all the galaxy buds I've ever own. I got a free case with my order so that was nice but overall I wish I would've kept my galaxy buds 2 pro.
Value
3
Response from Samsung USBy R&R, October 15, 2025
Hiya Larahedge25,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're happy to hear you appreciated the enhanced Galaxy AI features and sound quality. Each new Galaxy Buds model aims to offer more intuitive controls and smarter sound adaptation, all while maintaining Samsung's signature rich, premium audio. Your feedback guides us in designing products that seamlessly integrate into diverse lifestyles. To learn how to customize the fit, such as changing tips or exploring other options, please see the linked article below. We value your input and are pleased to have you as part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're happy to hear you appreciated the enhanced Galaxy AI features and sound quality. Each new Galaxy Buds model aims to offer more intuitive controls and smarter sound adaptation, all while maintaining Samsung's signature rich, premium audio. Your feedback guides us in designing products that seamlessly integrate into diverse lifestyles. To learn how to customize the fit, such as changing tips or exploring other options, please see the linked article below. We value your input and are pleased to have you as part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US