Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great overall but needs some tweaks
on October 10, 2025
Posted by: Britterbuggs
[This review was collected as part of a promotion.] The Galaxy Buds Pro3 with Galaxy AI offer a great sound experience and connect easily to my phone and laptop. I use them often for video calls and the sound quality is clear. I do hear an ear piercing screech when the buds are touched while in my ears, which unfortunately happens often as they refuse to stay in my ears, regardless of which tips I use. I would not wear these to exercise in as the movement would ensure that they fell out of my ears.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One ear bandit.
on October 10, 2025
Posted by: ALLIECAT007
[This review was collected as part of a promotion.] I'd like to firstly say I've always been a Samsung product guy. Never have I ever thought about buying earbuds reasoning for because I can only hear out of one ear. So my right ear is up for grabs. I don't use it, but the way it feels comfort of me. Having both of them in feels amazing. The sound, the vibration, the bass, the range of where I set my phone at to when I'm walking around my house to the quality of sound that this gives off is amazing. My only one request is instead of making a left and a right Set, why can't you just make 2 rights or 2 lefts earbuds for those who are impaired or can't hear out of one ear? Why not do it like that versus a spending 250 on a pair of earbuds and we can't get the fall effective functions on them or whatnot, but hands down love the product. From the sound to the a I assistant thing's pretty awesome.I'd give it like a hundred stars instead of just a five star
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds pro 3
on October 10, 2025
Posted by: Bets31
[This review was collected as part of a promotion.] I totally love these buds they are awsome the way it tells you and reads texts for you and how you can control it with voice commands thats so awesome I love the way you could customize your sound quality or depending on your age and the sound cancelation is awsome I've had people try to talk to me while having them on and they literally have to tap my shoulder to know that they're trying to get my attention the adaptive noise cancelation is awesome as well they activate when in loud areas and deactivates when not in general the galaxy buds pro 3 are awsome in my opinion. To be honest I tried using Gemini AI assistant with the galaxy buds pro 3 and it works great the buds active Gemini but Gemini needs lots of work I don't like the way it functions I ask it to do something and it needs me to unlock my phone for it to be able to do what it needs to do for example I put on my ears bubs and I ask it to play music buy Gemini askes me to unlock my phone first which sucks I prefer to us Google assistant better I ask it to play music and it plays music I ask Google assistant to navigate me somewhere and it activates right away and starts navigating as for Gemini it opens maps but you need to push start I'm sure Gemini will get better a long the way but for now Google assistant comes on top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this galaxy buds 3 pro
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI, im using my buds 3 pro for gaming and watching movies they are great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like my galaxy s5 ultra
on October 10, 2025
Posted by: henrymen
[This review was collected as part of a promotion.] Galaxy AI, I use my galaxy s5 ultra for gaming and watching movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great For All Ears
on October 10, 2025
Posted by: TonyDaBigCat
[This review was collected as part of a promotion.] I received my ear buds as a gift and loved them since! They're great for everyday uses!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product I'll take them with me everyday
on October 10, 2025
Posted by: Tallystyle
[This review was collected as part of a promotion.] They work great with Galaxy AI I have no problem asking Google for anything with the buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great product that could be excellent with tweaks
on October 10, 2025
Posted by: LemonkneeFresh
[This review was collected as part of a promotion.] I've been using the Galaxy Buds 3 Pro for a few weeks now, transitioning from AirPods Pro 2. I'm impressed with the superior sound quality and better microphone noise isolation. The battery life is also good, offering around 6 hours with ANC on. However, I have some suggestions for future improvements. The current design for seating and removing the earbuds from their case is awkward. I have to rotate them 180 degrees after removal and the triangular stems make reinsertion difficult compared to rounded stems where the magnets assist with inserting them back in the case. I often accidentally activate the haptic button on the stems, which pauses music, when adjusting the earbuds. In my opinion the silver color with blue and red tabs on the bottom of the stems make the buds appear inexpensive. More refined color choices would be appreciated. I'm disappointed that the case lacks built-in ultra-wideband technology for a radar-like "Find My" feature. The current "Find My" only works when the earbuds are out of the case and they only chirp or make other noises. I had to buy a Samsung SmartTag to attach to the case for this essential feature as I misplace my buds all the time. Despite these points, I am satisfied with the earbuds' performance. I hope this feedback is helpful for future product development.
Value
3
Response from Samsung USBy R&R, October 28, 2025
What’s up LemonkneeFresh,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re happy to hear you’ve enjoyed using them. These earbuds are designed to make life simpler, quicker, and more enjoyable. We constantly improve and innovate, and your feedback helps us identify areas for enhancement. We truly value your input. If you’re still hesitant, this could be the encouragement you need to give them a try. Thank you for your review, and we appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re happy to hear you’ve enjoyed using them. These earbuds are designed to make life simpler, quicker, and more enjoyable. We constantly improve and innovate, and your feedback helps us identify areas for enhancement. We truly value your input. If you’re still hesitant, this could be the encouragement you need to give them a try. Thank you for your review, and we appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US