Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,906 Reviews)
Rating breakdown 12,906 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
584
78%of customers recommend this product.
(
3,489 out of
4,498)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Samsung4Lifer
from St. Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
Pro: no squelching con: hard to stop music at all.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really like Samsung products.
on October 6, 2025
Posted by: TeamoSamsung
[This review was collected as part of a promotion.] Samsung are wonderful because they are easy to use, they connect easily and are also compatible with any brand of smartphone and they work very well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good functionality
on October 6, 2025
Posted by: Karura
from Georgia
Expertise:Intermediate
The design is wonderful; I love the metal color and the backlight line. The controls are convenient, the noise-canceling effects work well. I'm happy that the case lid is transparent, so you don't have to open it to make sure everything is in place.
The earbuds holds its charge for a long time. The bass is quite strong for wireless earbuds. I expect the next model to be more compact or/and have even lower, deeper bass.
The earbuds holds its charge for a long time. The bass is quite strong for wireless earbuds. I expect the next model to be more compact or/and have even lower, deeper bass.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: K Fit
from UT
Verified Purchase:Yes
Got these for my husband. He feels like the sound quality is immersive and the noise canceling is incredible.
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down, the best headphones I've ever owned!
on October 7, 2025
Posted by: Kryssy
[This review was collected as part of a promotion.] First off, the comfort is incredible. I can wear these for an entire cross-country flight without any ear fatigue.
But let's talk about the sound. It's truly breathtaking. The bass is deep and rich without being muddy, and the treble is crystal clear—I'm hearing nuances in my favorite albums I've never noticed before! Whether I'm listening to high-energy EDM or quiet audiobooks, the audio is perfectly balanced.
The Active Noise Cancellation (ANC) is a total game-changer. It completely silences the roar of my morning commute and allows me to find focus even in a busy coffee shop. The Bluetooth connection is also rock-solid—it paired instantly with my phone and laptop and has never dropped.
If you're looking for a top-tier listening experience, stop searching. These headphones offer premium features and incredible performance. They're reliable, comfortable, and they sound phenomenal. Highly, highly recommend!
But let's talk about the sound. It's truly breathtaking. The bass is deep and rich without being muddy, and the treble is crystal clear—I'm hearing nuances in my favorite albums I've never noticed before! Whether I'm listening to high-energy EDM or quiet audiobooks, the audio is perfectly balanced.
The Active Noise Cancellation (ANC) is a total game-changer. It completely silences the roar of my morning commute and allows me to find focus even in a busy coffee shop. The Bluetooth connection is also rock-solid—it paired instantly with my phone and laptop and has never dropped.
If you're looking for a top-tier listening experience, stop searching. These headphones offer premium features and incredible performance. They're reliable, comfortable, and they sound phenomenal. Highly, highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great sound.
on October 7, 2025
Posted by: Cappa67
[This review was collected as part of a promotion.] Everything about this device is amazing except for the fit. I've tried all three sizes and can't seem to get them to stay put or get them to show a correct connection via the app. I rarely use them because of this and it disappoints me because I love everything else.
Value
3
Response from Samsung USBy R&R, October 7, 2025
Hi there Cappa67, \nThank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. Designed with top sound quality and adaptive audio that responds to your environment, the first step is to ensure you have the correct size of tips for your ears. They should fit snugly, with no gaps between your ear and the tip, which prevents sound leaks and enhances audio performance. Check the bottom of the earbuds for directional marks—in particular, an L and an R. Insert the R earbud into your right ear with the R facing you, and similarly, insert the L earbud into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth, not straight down. You can adjust the earbuds by rotating them until they feel comfortable. Additionally, you can run a fit test to confirm proper fit. For more details, see the online article linked below. We appreciate your review and thank you for choosing Samsung as your preferred brand. \nHow to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE\nhttps://www.samsung.com/us/support/answer/ANS10003519/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Love them!
on October 7, 2025
Posted by: Samsungismybrand
[This review was collected as part of a promotion.] I absolutely love the buds3 pro I can't wait the get my z flip with Galaxy AI to pair with them. I already have the s23 I just need a upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great ear buds, I love them
on October 7, 2025
Posted by: MusicAnimeMovies
[This review was collected as part of a promotion.] Great sound, noise canceling, and they dont fall out of my ears when I'm moving around, either I'm walking, running, jogging, or working out
Value
5
Written by a customer while visiting Samsung US