Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,907 Reviews)
Rating breakdown 12,907 reviews
5 Stars
8,802
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
584
78%of customers recommend this product.
(
3,489 out of
4,498)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
A lot cool features.
on September 27, 2025
Posted by: Kaput
from New York
Best ever I used. The quality of the sound professional musition quality. Microphone noise cancellation the best of 👌
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Would not recommend
on September 27, 2025
Posted by: Bone405
[This review was collected as part of a promotion.] I was extremely disappointed in this product they are not loud nor do they give you the option to turn up it doesn't even drowned out background noise
Value
2
Response from Samsung USBy R&R, October 22, 2025
Hey Bone405,
Thank you for taking the time to share your experience with your Galaxy Buds3 Pro. Your Galaxy Buds3 Pro are capable of automatic audio adjustments, including Ambient sound, Adaptive sound, and Active noise canceling. These sound options provide an enjoyable listening experience when you’re playing music or answering a call. However, you also have the power to enable these options manually using the Galaxy Wearable app. The Galaxy Wearable application connects the wearable device to your mobile device. It also manages and monitors the features and applications installed on wearable devices. You can control volume settings on your earbuds, enabling noise cancellation and other features. To set it up, check out the links provided below for more details. Thank you for your review. We are happy to have you as a part of the Samsung community.
Galaxy Wearable
https://www.samsung.com/us/support/owners/app/galaxy-wearable-watch
Automatic noise adjustments on the Galaxy Buds3 Pro
https://www.samsung.com/us/support/answer/ANS10003394/
-Ty
Samsung Support
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Samsung Community
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Thank you for taking the time to share your experience with your Galaxy Buds3 Pro. Your Galaxy Buds3 Pro are capable of automatic audio adjustments, including Ambient sound, Adaptive sound, and Active noise canceling. These sound options provide an enjoyable listening experience when you’re playing music or answering a call. However, you also have the power to enable these options manually using the Galaxy Wearable app. The Galaxy Wearable application connects the wearable device to your mobile device. It also manages and monitors the features and applications installed on wearable devices. You can control volume settings on your earbuds, enabling noise cancellation and other features. To set it up, check out the links provided below for more details. Thank you for your review. We are happy to have you as a part of the Samsung community.
Galaxy Wearable
https://www.samsung.com/us/support/owners/app/galaxy-wearable-watch
Automatic noise adjustments on the Galaxy Buds3 Pro
https://www.samsung.com/us/support/answer/ANS10003394/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Heavenly sounds
on September 27, 2025
Posted by: MBran1969
[This review was collected as part of a promotion.] My Samsung Galaxy Buds3 Pro provides me with more pure and amazing sound fidelity. I can control the way I want to perceive the world around me, through my favorite music, movies, audiobooks, podcasts and any other thing to fulfill my entertainment.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
This is my 2nd pair and I love them they are so comfortable and have amazing sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
⭐️Clear calls, rich music, and long battery life
on September 27, 2025
Posted by: Budsound86
[This review was collected as part of a promotion.] Great sound and sleek design
These earbuds sound crisp and full, with surprisingly good bass for their size. Noise cancellation blocks out most background hum, and the transparency mode feels natural when I need to hear my surroundings. The fit is comfortable for long use, and the case is compact and charges quickly. Touch controls are responsive without being overly sensitive. Battery life easily lasts through a workday of calls and music. Overall, a well-designed, reliable pair of earbuds.
These earbuds sound crisp and full, with surprisingly good bass for their size. Noise cancellation blocks out most background hum, and the transparency mode feels natural when I need to hear my surroundings. The fit is comfortable for long use, and the case is compact and charges quickly. Touch controls are responsive without being overly sensitive. Battery life easily lasts through a workday of calls and music. Overall, a well-designed, reliable pair of earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on September 27, 2025
Posted by: Jose
Expertise:Beginner
I used these buds when I go to my favorite bar. I put them on, play whatever I want. I have no interference from outside music/noise.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
They sound great
on September 27, 2025
Posted by: VTReviews
[This review was collected as part of a promotion.] The galaxy buds3 pro sound great, and work with Galaxy AI. Love them
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Flawed tips; awesome sound in between adjustments
on September 27, 2025
Posted by: JB808
Great sound and features, however these are the worst tips Samsung has ever put out; they don't stay in your ears, regardless of the size. Going back to the earlier models.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, October 2, 2025
Howdy JB808, Thank you for sharing your experience with your Galaxy Buds3 Pro. The earbuds come with different-sized tips, so the first step is to make sure you're using the correct size for your ears. They should fit snugly without gaps, which helps prevent sound leakage and guarantees the best audio experience. If you need help changing the tips, refer to our guide linked below. Once fitted properly, check the bottom of the earbuds for the directional markings: 'L' and 'R'. Insert the R earbud into your right ear with the R facing outward, and the L into your left ear with the L facing outward. Tilt the earbuds slightly so that the microphone on the bottom faces your mouth, not straight down. You can fine-tune the fit by rotating them until comfortable. Additionally, you can perform an earbud fit test to ensure optimal placement. Please see the online article linked below for detailed instructions on how to wear your Galaxy Buds3 Pro. We appreciate your feedback and thank you for choosing Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty
Samsung Support
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https://www.samsung.com/us/support/answer/ANS10003519/
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US