Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,907 Reviews)
Rating breakdown 12,907 reviews
5 Stars
8,802
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
584
78%of customers recommend this product.
(
3,489 out of
4,498)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Great but falls CONSTANTLY
on September 22, 2025
Posted by: JD23
Expertise:Intermediate
All the extra features are great but they do NOT stay in your ear. There were no extra ear pieces to help with the fit. So ultimately I had to return them.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy R&R, October 2, 2025
Hello JD23, Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful you're enjoying the features; however, if they don't fit well, it can affect how much you enjoy them. Fortunately, we can assist with that. The Galaxy Buds3 Pro come with ear tips in various sizes. First, make sure they fit your ears properly. They should sit snugly, creating no gap between your ear and the tip, which helps prevent sound leaks and improves audio quality. If you need instructions for changing the tips, refer to our guide for the Buds3 Pro tips (see link provided). After fitting the correct tips, check each earbud for the directional marks—L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the stem so the microphone points toward your mouth, not straight down. Adjust the earbuds by rotating them until the fit feels comfortable. You can also perform an earbud fit test to confirm proper placement. For more tips on achieving the perfect fit, see our online article linked below. We value your review and are glad to have you as part of the Samsung community. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Quality control
on September 22, 2025
Posted by: Agalaxyfan
[This review was collected as part of a promotion.] Buds 3pro has great sound and a quality build. I have not had a problem with it. I wear it all day and workouts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy and straight forward
on September 22, 2025
Posted by: SamFamily
[This review was collected as part of a promotion.] The only reason for the 4 stars is due to the Airpod looks. Too often am I asked about how I like the Airpods. It gets frustrating that majority of the vendors out there start copying one and then we are just all look alikes.
The alike. The product is awesome. Absolutely enjoy the sound and customization abilities out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my buds 3 pro
on September 22, 2025
Posted by: Taino1978
[This review was collected as part of a promotion.] My buds 3 pro have bee amazing, i use the for music, calls and video, I have paired them to my pgone, computer, tv and watch, the sound is great and i enjoy all the features and the ability to have a designated setting in my phone to manage them. Love them and would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good buds!
on September 22, 2025
Posted by: RichardK
[This review was collected as part of a promotion.] Very lightweight, definitely not bulky and the sound is incredible! I am not a big fan of AI just yet but I have to admit it is incredible on these buds. They have a lot of features to be able to customize to your particular needs and wants. I do like the adaptive setting but there is a battery cost. But considering the small size of these buds there is also a small battery in them to be able to do the things they can. They are comfortable for long time wear. They also top up quickly in the case. I can't give an opinion on being good for exercising as being 70+ I am not active that way anymore. My previous buds were NuraTrue Pro and to me the Galaxy 3 Pro have set a standard for others to emulate or try to exceed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds. Seamless integration.
on September 22, 2025
Posted by: WestonC
[This review was collected as part of a promotion.] Great product. These buds work wonderfully with great sound. Would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound!
on September 22, 2025
Posted by: Devicemonster89
[This review was collected as part of a promotion.] I bought this device to use while exercising and for when I'm at work. It worked great the first 9 months but started to have static sounds on the left earbud also the the individual buds make a false connection inside the case when I put them away to charge. Overall sound quality is great!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A major upgrade from its predecessors
on September 22, 2025
Posted by: Atul0276
[This review was collected as part of a promotion.] I am using Galaxy buds from Generation 1 and upgrading with every release. I like the new design, its stability, sound quality.
The way Galaxy AI detect surroundings and adjust its noise cancelation is phenomenal.
I remeber an incidence when I was enjoying my music and waking on walkway... all noises from road was canceled out... suddenly I heard just an ambulance siren... wow.. this was super cool to me. I like how the sound get adjusted based on environment, and when I talk.
I also have tried Galaxy AI feature for languages. It works like magic.
Everything is good with this earbud but yes... there is always room for improvement. The touch is very sensitive, sometimes when I touch it to adjust in ear, the call gets disconnected.
I am missing the lavender color which was very nice and standout in bud pro2.
The way Galaxy AI detect surroundings and adjust its noise cancelation is phenomenal.
I remeber an incidence when I was enjoying my music and waking on walkway... all noises from road was canceled out... suddenly I heard just an ambulance siren... wow.. this was super cool to me. I like how the sound get adjusted based on environment, and when I talk.
I also have tried Galaxy AI feature for languages. It works like magic.
Everything is good with this earbud but yes... there is always room for improvement. The touch is very sensitive, sometimes when I touch it to adjust in ear, the call gets disconnected.
I am missing the lavender color which was very nice and standout in bud pro2.
Value
4
Written by a customer while visiting Samsung US