Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,908 Reviews)
Rating breakdown 12,908 reviews
5 Stars
8,803
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
584
78%of customers recommend this product.
(
3,490 out of
4,499)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Galaxy Buds3 Pro with Galaxy S25 perfect match
on September 18, 2025
Posted by: Scarab
[This review was collected as part of a promotion.] Having earbuds that are state of the art integrated in the same ecosystem as my phone make things much easier including Galaxy AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great to have easy on the ears sou
on September 18, 2025
Posted by: LoveDeals521
[This review was collected as part of a promotion.] I use my Galaxy AI every day it's my phone and I like to get there Galaxy ear buds ear buds to add to my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This earbuds is great for day to day
on September 19, 2025
Posted by: Joco700
[This review was collected as part of a promotion.] The earbuds has great sound and features that I use day to day. It is easy/fast too get use to and the app is great to use. The sound is great because you can change to your preference and Galaxy AI will help it. I do not regret getting this at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They are good but...
on September 19, 2025
Posted by: Malice27
[This review was collected as part of a promotion.] The ear tips break too easily. They work good with my S23, but when I hook them up to my Galaxy Notebook they don't work right.
Value
3
Response from Samsung USBy R&R, October 22, 2025
Hello Malice27,
Thank you for sharing your experience with your Galaxy Buds3 Pro. We value your feedback on the tips and connecting to your Galaxy Notebook. When changing the ear tips on your Galaxy Buds3 Pro or Buds3 FE, make sure to choose the tips that fit your ears, and change them properly using the steps below. Be careful when handling the tips, and avoid using your fingernails to pull them off, as they may tear. If necessary, please reach out to Samsung Support for replacements. Please see the link for more details. If you're not staying connected to your Galaxy Notebook but Bluetooth is on, you are in range, and your buds are still disconnecting, one common solution is to ensure your software is up to date on both your earbuds and notebook. Additionally, check to ensure all drivers on your laptop are up to date for audio. More information on that is linked below. Thank you for your review. We appreciate you choosing Samsung.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Buds3 Pro. We value your feedback on the tips and connecting to your Galaxy Notebook. When changing the ear tips on your Galaxy Buds3 Pro or Buds3 FE, make sure to choose the tips that fit your ears, and change them properly using the steps below. Be careful when handling the tips, and avoid using your fingernails to pull them off, as they may tear. If necessary, please reach out to Samsung Support for replacements. Please see the link for more details. If you're not staying connected to your Galaxy Notebook but Bluetooth is on, you are in range, and your buds are still disconnecting, one common solution is to ensure your software is up to date on both your earbuds and notebook. Additionally, check to ensure all drivers on your laptop are up to date for audio. More information on that is linked below. Thank you for your review. We appreciate you choosing Samsung.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
Bluetooth device won't stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It has great options.
on September 19, 2025
Posted by: Masafshar
[This review was collected as part of a promotion.] سلام من واقعا از کارکرد ایرپادز ۳ پرو خیلی راضی ام. و از استفاده اش لذت می برم.
Value
5
Written by a customer while visiting Samsung US
Posted by: TMTM
Expertise:Expert
Verified Purchase:Yes
The speaker starts to key and screech so loud if it falls. I've never had thos issue with other headphones.
Features
4
Performance
4
Response from Samsung USBy R&R, October 22, 2025
Hello to you TMTM,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. When Active noise canceling, Adaptive, or Ambient sound is enabled, the sound coming through the sub-microphone (located on the top outer edge of your earbuds) is adjusted according to the noise control mode and delivered to the user through the speaker. However, if you touch or cover the area around the sub-microphone while putting your Galaxy Buds on, taking them off, or adjusting them, the microphone may detect sound and cause a beeping or howling noise. It’s the position of the speaker to the microphone that creates a loopback sound when disengaged. We hope that having an understanding helps a bit. If it becomes concerning, please reach out to our Samsung Support Team for assistance. Your feedback is valuable to us, and we are grateful to have you as a part of the Samsung community.
Samsung earbud has a static noise
https://www.samsung.com/us/support/troubleshooting/TSG01211003/#:~:text=Reset%20your%20earbuds.,will%20automatically%20enter%20pairing%20mode.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. When Active noise canceling, Adaptive, or Ambient sound is enabled, the sound coming through the sub-microphone (located on the top outer edge of your earbuds) is adjusted according to the noise control mode and delivered to the user through the speaker. However, if you touch or cover the area around the sub-microphone while putting your Galaxy Buds on, taking them off, or adjusting them, the microphone may detect sound and cause a beeping or howling noise. It’s the position of the speaker to the microphone that creates a loopback sound when disengaged. We hope that having an understanding helps a bit. If it becomes concerning, please reach out to our Samsung Support Team for assistance. Your feedback is valuable to us, and we are grateful to have you as a part of the Samsung community.
Samsung earbud has a static noise
https://www.samsung.com/us/support/troubleshooting/TSG01211003/#:~:text=Reset%20your%20earbuds.,will%20automatically%20enter%20pairing%20mode.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Business & Work Review Rating: 3.5 / 5
on September 19, 2025
Posted by: RoGo05
[This review was collected as part of a promotion.] Short verdict: The Buds3 Pro deliver very good call clarity, smart AI-driven noise control, and a travel-friendly case — useful for executives and frequent travelers. However, battery under heavy AI/ANC use and limited cross-platform feature parity hold the score back.
Why it works for work:
Call quality: Multi-mic processing and AI noise reduction keep voice clear on client calls and quick huddles.
AI features: Adaptive Noise Control, Voice Detect (auto-attenuates ANC when you speak), and on-device call enhancement improve focus and reduce interruptions. Real-time interpretation is handy for international meetings when paired with compatible Galaxy phones.
Practicality: Comfortable fit, low profile, and a compact case make them easy to carry for travel or site visits.
Limitations:
Battery trade-off: AI + ANC usage shortens runtime — expect to top up during long meeting days.
Ecosystem limits: Best experience on Samsung devices; some AI features aren’t fully available on other Android phones or iOS.
Price vs. alternatives: Premium cost for features that aren’t universally supported across platforms.
Bottom line: Great for Samsung-centric professionals who value call clarity and smart noise control; if you need all-day battery or full cross-platform parity, consider alternatives.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 20, 2025
Posted by: Msttee88
[This review was collected as part of a promotion.] Great product and battery stays charged for a long time. Also long talk time from the ear buds. Great for music.
Value
5
Written by a customer while visiting Samsung US