Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,908 Reviews)
Open Ratings Snapshot
Rating breakdown 12,908 reviews
5 Stars
8,803
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
584
78%of customers recommend this product. 
(
3,490 out of 4,499
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great feature.
on September 17, 2025
Posted by: LoveSam
[This review was collected as part of a promotion.] I loke the voice transaction feature in these buds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good quality, not the best fit
on September 17, 2025
Posted by: OkwithSamsung
[This review was collected as part of a promotion.] The features are good, but the fit is not as good as the Buds 2. Galaxy AI does not play a part in this device.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We appreciate your feedback, especially regarding the fit. We encourage you to try out the extra bud tips included with your purchase to help find the best fit for your ears. Regarding your point about Galaxy AI, we want to clarify that it actually plays a significant role in enhancing your listening experience. With features like adaptive EQ and active noise control, Galaxy AI helps you discover the details in your favorite songs. It optimizes sound based on your ear shape and how you're wearing the earbuds. The Buds3 Pro takes it a step further with automatic noise adjustment, which tailors the sound settings based on your surroundings. For instance, if you're outside and a siren passes by, it switches to a more ambient setting, while construction noise prompts active noise cancellation. To learn more about these features, please be sure to check out the link attached. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/galaxy-ai-on-the-galaxy-buds3-pro-and-buds3/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Earphone ever
on September 18, 2025
Posted by: H3ctor
[This review was collected as part of a promotion.] I’ve owned a lot of wireless earbuds over the years, but the Galaxy Buds3 Pro stand in a league of their own. Samsung took everything that was already good about the previous models and leveled it up with smarter AI-driven features, comfort, sound precision, and everyday usability. If I had to sum it up, these are not just earbuds – they’re a complete lifestyle tool.
Design & Comfort
The first thing that struck me was the premium design. The Buds3 Pro look futuristic yet practical, with a sleek metallic finish and a case that feels durable without being bulky. Comfort is one of the biggest selling points for me. I wear them for hours at work, while traveling, and even during long gym sessions, and they never cause fatigue. The fit is secure yet breathable – I don’t find myself adjusting them constantly like I’ve had to do with other brands.
The ergonomic shape also means better passive noise isolation, which pairs perfectly with the AI-powered Adaptive ANC (Active Noise Canceling). Whether I’m on a plane, in a noisy café, or just walking down a busy street, the Buds3 Pro adjust in real time to cut out distractions.
Galaxy AI – The Game Changer
What really sets the Galaxy Buds3 Pro apart is Galaxy AI integration. It feels like having a personal audio assistant built into my ears. For example:
Adaptive Sound Profiles: Galaxy AI learns how I listen. When I’m streaming music, it automatically enhances bass and treble in a way that matches the genre. For podcasts or calls.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for your review of the Galaxy Buds3 Pro, Hector! We're glad to see that you like the premium design and comfortable fit, making them perfect for long use. It’s great to see that the Adaptive Noise Control feature improves your listening experience, allowing you to enjoy your audio in different settings. We appreciate your feedback on the Galaxy AI integration! We aimed to create a personal audio experience, and it's great to see that it's working for you. If you have any concerns or need assistance, please reach out to us at Samsung Support. Thanks again for sharing your thoughts! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely The Best Ear Buds
on September 18, 2025
Posted by: RGEEMAN57
[This review was collected as part of a promotion.] I've owned earbuds of all types but never any from Samsung even though I've been a Galaxy Ultra user for years now. Setup was actually an unassisted download. The buds took over and completed download and setup before I understood what had happened. And when it comes to sound quality, these are the best and I am so glad I decided to purchase a pair .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So glad I upgraded!!
on September 18, 2025
Posted by: Samsung4LifeNc
[This review was collected as part of a promotion.] ​Upgrading from my Galaxy Buds2 to the new Buds3 Pro has been a fantastic experience. The first thing I noticed was the lightning-fast connection. The moment I open the case, they instantly pair with my phone, which is a huge convenience boost.
​The audio clarity is a major step up. Everything sounds crisp and rich, with a powerful bass presence that makes my music more immersive. I’m hearing details in songs I've listened to for years that I never noticed before.
​The Galaxy AI integration is also a key feature. It works seamlessly in the background to optimize sound and noise cancellation based on my surroundings. This allows the earbuds to automatically switch from blocking out street noise to letting in ambient sound so I can have a quick conversation. It even enables real-time translation features, which is incredibly useful.
​The Galaxy Buds3 Pro are a significant upgrade in every way—from the quick connection and outstanding clarity to the seamless integration of Galaxy AI. They're the perfect companion to my phone and have completely elevated my listening experience.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 18, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro! We’re so glad to see that you’re happy with your upgrade. The enhanced 2-way speaker with an improved woofer and tweeter really does bring out all those minute details in your music, making your listening experience so much richer. It’s great to know that the Galaxy AI integration is working well for you, making it easy to switch between noise cancellation and ambient sound. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound!
on September 18, 2025
Posted by: Gerry
Verified Purchase:Yes
The sound is phenomenal, however the shape is annoying. I'm not sure that they need the sticks to be as long as they are. When I'm at the gym and try to use my shirt sleeve to wipe some of my sweat off my brow, my arm always catches the stick and dislodges the earphone. It has fallen off twice now.
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Gerry! We’re glad to see you’re enjoying the sound quality! We appreciate your feedback about the sticks getting caught on your sleeve while working out. That can definitely be frustrating! We recommend trying out the different earbud tips included in the box. You might find that they provide a more secure fit for your activities. We hope you continue to have a great experience with your Buds3 Pro. If you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. We're here to help! smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New ear buds
on September 18, 2025
Posted by: Brent
from Bradley Illinois
Expertise:Intermediate
Verified Purchase:Yes
Very clear, noise canceling is great, feels very comfortable
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on September 18, 2025
Posted by: diangelom
[This review was collected as part of a promotion.] I like all it features especially it Galaxy AI, it's fantastic
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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