Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,911 Reviews)
Rating breakdown 12,911 reviews
5 Stars
8,805
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
585
78%of customers recommend this product.
(
3,491 out of
4,500)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great set of earbuds
on September 15, 2025
Posted by: GalaxyBudz4Eva
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds3 Pro for several months now and they’ve been great. The dual-driver sound is crisp and balanced, with punchy bass and detailed highs. Noise cancellation is excellent, and Voice Detect lowers ANC automatically when I speak. The new blade design fits comfortably, controls are intuitive, and IP57 water resistance is great for workouts. Battery life easily lasts through my day, and seamless Galaxy integration plus powerful Galaxy AI features—like real-time translation and adaptive sound—make them feel futuristic. Stylish, comfortable, and a big upgrade over my old buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really pleased with the sound and feel
on September 15, 2025
Posted by: FCoast
[This review was collected as part of a promotion.] I really like the Galaxy AI for these buds since it really does make a difference to the sound and how it adapts to my ear shape and how I wear it. I use my buds 3 pro all the time, for phone calls all day to music and videos while I'm school or at work. The sound is such a major step up compared to my buds 2!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound but battery issues
on September 15, 2025
Posted by: LBG2020
[This review was collected as part of a promotion.] These headphones worked great switched between all my Samsung devices but they had issues charging in case and battery life of the headphones itself.
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro. We truly appreciate your insights and value your feedback, as we take pride in delivering the best experience for our customers. We’re glad to see that the buds work seamlessly between your Samsung devices! Regarding your experience with charging and battery life, the Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, which can be extended to a remarkable 30 hours with a fully charged case. To help conserve battery power and ensure they last when you need them most, we recommend keeping the earbuds in the charging case with the cover closed when not in use and adjusting the notification settings through the Galaxy Wearable app on your connected phone. If you're using iOS, you can make these adjustments in the Galaxy Buds app. For the charging concern you alluded to, we suggest checking out the link attached for steps to help troubleshoot this. Additionally, we want you to know that Samsung offers a 12-month limited warranty for any manufacturing defects, and you can consider adding Samsung Care+ for eligible devices, which provides extended protection and support. If you continue to have trouble, please reach out to us at Samsung Support so we can take a closer look at what might be going on. Thanks again for your feedback, and we hope this helps enhance your experience with the Galaxy Buds3 Pro! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my Buds
on September 15, 2025
Posted by: Ash1981
[This review was collected as part of a promotion.] They work exactly like I want them, sound is good and they are comfortable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing earbuds
on September 15, 2025
Posted by: ToxicLogic247
[This review was collected as part of a promotion.] Released in July 2024, the Samsung Galaxy Buds 3 Pro boast a fresh stem design, promising a more secure fit and improved microphone positioning. These earbuds deliver exceptional sound quality, thanks to a dual-amplifier and an enhanced two-way speaker system. Although their Active Noise Cancellation is quite effective, it may not be the most superior available. Notable features encompass AI-driven functionalities such as live translation, an adaptive equalizer, and voice commands. Furthermore, they include a transparent charging case that is rated IP57 for resistance to dust and water.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on September 15, 2025
Posted by: Ressie1988
[This review was collected as part of a promotion.] I've been using these since they came out and they have been great. The sound is crisp and loud, plus the noise canceling has been good, better than the original buds pro I had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound
on September 15, 2025
Posted by: BG2027
[This review was collected as part of a promotion.] The galaxy buds 3 pro have fantastic features. The best feature is the sound. I find them to be much more full and better balanced than even the buds 2.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear Audio and Switch with devices
on September 15, 2025
Posted by: Emmanuel
[This review was collected as part of a promotion.] I am a fan with how it can switch between my devices easily and have clear audio with what I'm hearing making it easier in classes
Value
5
Written by a customer while visiting Samsung US