Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,911 Reviews)
Rating breakdown 12,911 reviews
5 Stars
8,805
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
585
78%of customers recommend this product.
(
3,491 out of
4,500)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best headphones I've ever had.
on September 15, 2025
Posted by: GarrettW
[This review was collected as part of a promotion.] I went from using Sony xm4s and they were great and didn't think I could find better but the galaxy buds 3 pro definitely proved me wrong. One thing I wish it had was better use for the galaxy Ai. Maybe I haven't figured it out yet . But I love the noise canceling and the ambient sound. I recommend to my dad and he purchased them aswell and has loved it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 15, 2025
Posted by: Happycustomer
[This review was collected as part of a promotion.] The sound quality is great. I enjoy being able to interrupt the ANC just by speaking. Using the voice commands to switch songs or change the volume have been great when my hands have been busy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The absolute best buds I've ever had!
on September 15, 2025
Posted by: madaughtry
[This review was collected as part of a promotion.] These buds are incredible! Just by simply opening the case they connect to my phone. The sound is amazing and (maybe the best part) they don't hurt my ears after extended use. The battery life is also great! For me, these are a must to have!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy 3 bud pro
on September 15, 2025
Posted by: Twitter
[This review was collected as part of a promotion.] I like the galaxy bud 3 pro because I use it in the car when i am riding with the family I can watch my movies on my phone it sounds really good and it takes out all of the sounds out. When I talk to someone on the phone I can hear them real well I use my galaxy buds,all of the time. The best thing that i have ever bought. The galaxy al is a big help when i need it it is very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear and clean noise canceling
on September 15, 2025
Posted by: Foschels
[This review was collected as part of a promotion.] I love the noise canceling feature and also Gemini helps alot when im not during of something and replies quickly to questions I ask
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is okay
on September 15, 2025
Posted by: Radical
[This review was collected as part of a promotion.] Mine have been great up to about 6 month. After that I have to disconnect them and reconnect in order for the other person to hear me. I have to press down individually on the head sets for them to start charging in the case. The noise cancelation was excellent when they were new but over some time it didn't work as good
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Thanks for taking the time to share your experience with the Galaxy Buds3 Pro. We appreciate your feedback regarding the microphone during calls, the charging of the buds, and the noise cancellation. To start troubleshooting the microphone, we recommend cleaning the buds first. If the microphone hole is blocked, sound may not be picked up properly. Please clean the microphone hole, speaker, and air duct regularly to prevent debris from building up. You can use a clean, dry soft brush or a cotton swab to remove any earwax or debris. Additionally, you can try restarting the earbuds. Make sure to check the direction of the earbuds and insert them into their corresponding slots in the charging case, ensuring the case is charged. After that, close the charging case and remove the earbuds after at least seven seconds. You might reset the earbuds to help with the microphone. To do this, tap the Galaxy Wearable app, go to Earbuds settings, select Reset, and follow the on-screen instructions. Regarding the noise cancellation, having a proper fit is crucial to prevent sound leaks. Please try out the different bud tips to find the ones that block out sound the best. For your charging concerns, make sure that you are using the approved Samsung charger that came with your buds. Also, check for any damage, debris, or signs of moisture. If any of these suggestions don't resolve the situation, please feel free to reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has GREAT features
on September 15, 2025
Posted by: Samsungplz
[This review was collected as part of a promotion.] When watching movies, when im on my walk, or in really loud environments. These buds cancel out the noise around me. These are the best ear buds yet! Worth the price. When sirens are heard, it mutes so you can be aware of your surroundings. Im just blown away with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great
on September 15, 2025
Posted by: Bhamzy
[This review was collected as part of a promotion.] Great hearing features, shape can be better sometimes falls from ear during workout, i have smallest ear piece attached
Value
4
Written by a customer while visiting Samsung US