Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,912 Reviews)
Rating breakdown 12,912 reviews
5 Stars
8,805
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
586
78%of customers recommend this product.
(
3,492 out of
4,502)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Good product
on September 15, 2025
Posted by: Rodmark
[This review was collected as part of a promotion.] Se escucha muy bien. Y la cancelación de ruido es muy buena. Y el cambio a ambiente es efectivo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente Sonido
on September 15, 2025
Posted by: Gaboamar
[This review was collected as part of a promotion.] Es dispositivos tiene un sonido suñer fuerte y de alta calidad y con sus funcion adaptativa mejora muchísimo el sonido en diferentes entorno. Sus graves son los mejores que e escuchado, sin olvidar su función especial de traducción el tiempo real sin duda son los mejores del mercado.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds
on September 15, 2025
Posted by: Lalxyz
[This review was collected as part of a promotion.] I love my headphones!! The sound is so clear and the commands are super easy too. Wouldn't want any other headphones ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features...too many problems!
on September 15, 2025
Posted by: Kooljoe
[This review was collected as part of a promotion.] I recently picked up the Galaxy Buds 3 Pro and while the sound quality and features are impressive on paper, I’ve been running into some frustrating issues. The biggest problem is that they randomly disconnect during use, which completely interrupts music or calls. On top of that, the audio often gets choppy and delayed, making them unreliable for streaming videos or even just listening on the go. For the price, I expected a smoother and more consistent experience, but right now the connection problems make it hard to recommend.
Value
3
Response from Samsung USBy R&R Team, September 15, 2025
It's great to hear from you, Kooljoe! We see that you've had challenges with your Galaxy Buds3 Pro. We hate to see that you're experiencing disconnections and audio delays. If your phone isn't connecting properly to your earbuds, there are a few simple things you can try. Restarting the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app usually does the trick. For more help, be sure to check out the link attached for troubleshooting options. Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to have concerns with this or anything at all, please reach out to us at Samsung Support. We're here to help! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
smsng.us/Samsung-Support
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https://www.samsung.com/us/support/troubleshooting/TSG01111318/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love them 🥰🥰🥰
on September 15, 2025
Posted by: Hancock92
[This review was collected as part of a promotion.] Easy to attach to devices, great sound quality, love that they have a find feature both in and out of the case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Step Forward with a Familiar Look
on September 15, 2025
Posted by: DivineMugen
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro are a very strong contender in the premium wireless earbud market. They offer excellent sound quality, a comfortable fit, and a rich feature set. While their ANC isn't class-leading, it's still very good. For Samsung smartphone users, the seamless integration and Galaxy-specific features (including new Galaxy AI features) make them a particularly compelling and worthwhile upgrade. While their price is on the higher side, they often go on sale, making them an even better value.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful at noise canceling
on September 15, 2025
Posted by: Bryn1tbs
[This review was collected as part of a promotion.] This is really the first buds I've had that do both noise canceling and ambient sound very well.
With Galaxy AI voice commands such as "play", "pause", "next track", etc. make for a completely handsfree experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy pro 3 buds
on September 15, 2025
Posted by: Babygirl
[This review was collected as part of a promotion.] These Galaxy Pro 3 buds are really awesome and they have really great sound
Value
5
Written by a customer while visiting Samsung US