Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,912 Reviews)
Rating breakdown 12,912 reviews
5 Stars
8,805
4 Stars
2,091
3 Stars
912
2 Stars
518
1 Star
586
78%of customers recommend this product.
(
3,492 out of
4,502)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Buds 3 Pro quality
on September 15, 2025
Posted by: Felipe
[This review was collected as part of a promotion.] It is a earbuds with very good quality and good fit in the ear. But there are two things that bother me, first of all that the battery seem to last little, especially while I am using them for games. The other thing is that after 1 month and the guarantee the headset started making strange noises in certain tones of songs, I know that it is a problem of the headset because I tested on the audio output of my device and tested on another device too, I always use the sound at most up to half the bar, I have a relatively great care with my things since I have never broken any device, I have had tablet from Samsung, J1, J7DUO and now I have S24+, I have always liked these devices very much. About Galaxy AI I have used a lot, mainly doing circulating translations and also research, I have already used the translator of lectures in churches and this could have an improvement since sometimes the translator understands wrong words and also speaks slowly. Sorry for any writing mistakes, I had to use a translator.
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Felipe! We truly appreciate your feedback, and we understand your concerns clearly. It's great to see that you value the sound quality and fit of the Buds3 Pro. We also want to assist you regarding the strange noises you've encountered. To help you effectively, we may need to gather some additional information, so please reach out to us at Samsung Support so that we can get this resolved. We’re here to provide you with the right troubleshooting options to get everything working perfectly again. Also, it's wonderful to know you’ve enjoyed a variety of our products over the years! Your loyalty means a lot to us, and we’re always here to support you. Thank you for being a part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Horrible battery life
on September 15, 2025
Posted by: Omgitskenny
[This review was collected as part of a promotion.] The headphones do not get anywhere near the advertised battery life and there are mentions online of defective devices. The sound quality and features are great but if you need to use them for long I do not recommend at all.
Value
2
Response from Samsung USBy R&R Team, September 15, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Kenny! We truly value your feedback. It’s great to see that you enjoy the sound quality and features. We understand that battery life is essential for getting the most out of your earbuds. The Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, and with the fully charged case, you can extend that to up to 30 hours! To help conserve battery power when you need it, try these tips: store the earbuds in their charging case when not in use and keep the case closed. You can also adjust notification settings through the Galaxy Wearable app or the Galaxy Buds app for iOS to help extend battery life. Just to reassure you, Samsung backs our products with a 12-month limited warranty for manufacturer defects. If you want even more coverage, you can consider adding Samsung Care+ for extra support. If you find that your buds are dying faster than you expect, please don’t hesitate to reach out to us at Samsung Support. We’re here to help you have the best experience possible. Thank you for being part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The sound is great
on September 15, 2025
Posted by: M80Eddie
[This review was collected as part of a promotion.] Buds have lots of features, very easy to use
They work well with galaxy Ai
They work well with galaxy Ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pack A Punch!
on September 15, 2025
Posted by: GalaxyBeyondApple
[This review was collected as part of a promotion.] These buds pack a punch!! The sound quality is amazing compared to the other big name brands out there and they also pair seamlessly with Galaxy AI. The different audio settings and UI is great within the Buds settings in your galaxy device. The voice commands are great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bass is there
on September 15, 2025
Posted by: Loony1234
[This review was collected as part of a promotion.] I love these headphones. Its easy tp.switch from music to.someoke talkin to.me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best sound and quality all around
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This device is so easy to communicate through, and the sound is next level. The glaxay earbuds pro 3 are the best, thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing headphones!
on September 15, 2025
Posted by: Scopen
[This review was collected as part of a promotion.] The headphones have the greatest, clear and crisp sound i have ever heard on a pair of headphones!!. They fit perfectly and dont even move from my ears! I love them! Best purchase i have made on buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best noise cancelation
on September 15, 2025
Posted by: Psnlord
[This review was collected as part of a promotion.] Galaxy AI has saved my life when it comes to summarizing work related emails and it has helped me alot with fixing my spelling and how to properly write a message.
When it comes to streaming it doesn't disappoint at all it excells in evrrythung that gets thrown at it.
When it comes to streaming it doesn't disappoint at all it excells in evrrythung that gets thrown at it.
Value
5
Written by a customer while visiting Samsung US