Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,922 Reviews)
Open Ratings Snapshot
Rating breakdown 12,922 reviews
5 Stars
8,812
4 Stars
2,093
3 Stars
912
2 Stars
518
1 Star
587
78%of customers recommend this product. 
(
3,493 out of 4,503
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Galaxy Buds 3 Pro
on September 11, 2025
Posted by: Evan
from Fl
Expertise:Intermediate
Verified Purchase:Yes
They tend to fall out easier than the airpods pro2
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Evan! We noticed your concern about them falling out, even though it looks like you've had a good experience. A great first step is to make sure you have the right size ear tips. The Buds3 Pro comes with different sizes, and finding the perfect fit can make all the difference. A snug fit helps avoid sound leaks and enhances your listening experience. Here’s how to get them set up for the best fit: Check the bottom of the earbuds for the L and R directional marks. We recommend inserting the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. You can also rotate them slightly until they feel just right. If you want to double-check the fit, you can use the earbud fit test available in the Galaxy Wearable app. We really want you to enjoy every aspect of your Buds3 Pro experience! If you have any questions or need further assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound
on September 11, 2025
Posted by: Anonymous
from San Francisco CA
Verified Purchase:Yes
The sound it's amazing y this generation of buds is most faster than buds 2 pro
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 11, 2025
Thanks for sharing your thoughts about the Galaxy Buds3 Pro, Rene. We love to see that you think that these buds sound amazing and that you're enjoying the upgrade from the Galaxy Buds3 Pro. To deliver that amazing sound, the Galaxy Buds3 Pro are equipped with an innovative Dual Amplifier that features our first-ever independently controlled woofer and tweeter. This groundbreaking design allows you to experience a wide range of sound, while the enhanced 2-way speaker with a broad frequency response reveals the intricate details in your music, creating an immersive listening experience. We hope you continue to have a great experience with your buds, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great noise cancelling!!
on September 11, 2025
Posted by: Legit purchaser
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Have received nothing but complements on the clarity and lack of background noise on calls while using these earbuds. People remark on how little background noise comes through - even while I've taken calls on the streets of New York City
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for your awesome feedback on the Galaxy Buds3 Pro! We're so happy to see that you're enjoying the clarity and background noise reduction during your calls. The advanced machine learning technology is designed specifically to minimize background noise, allowing your voice to come through clearly even in bustling environments like New York City. Additionally, Bluetooth Super Wideband significantly improves call quality by doubling the audio bandwidth, which results in more natural-sounding speech for super clear calls. It's great to see that you've received compliments about how you sound while on the phone. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I Like!!!
on September 11, 2025
Posted by: Gail G
Verified Purchase:Yes
Very good. I had to buy ear clingers for better fit
I would recommend this to a friend!
Design
4 out of 5
4
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for your honest feedback, Gail! We're glad to hear you're enjoying the Galaxy Buds3 Pro. To help you get the perfect fit, we recommend trying out the additional ear tips that come with your buds. Also, don't forget to check out the Fit Test on the wearable app. It can really help ensure a perfect fit. When you achieve that fit, we recommend checking out the Equalizer feature on your buds to personalize your audio experience. This allows you to adjust the sound settings to match your unique preferences, whether you prefer a bass-heavy sound or a more balanced audio profile. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst buds to date
on September 12, 2025
Posted by: DarkAngelDJ
Expertise:Expert
The whole feeling of these buds is cheap. Material quality, audio quality, the design of the buds themselves, cheap sensors leading to frustrating charge problems. 100% downgrade from my pro 2s to my pro 3s. Can't wait to see how Samsung screws up the pro 4s.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro. We hate to see that you haven’t had the best experience so far. At Samsung, we take pride in providing our customers with top-quality devices, and your satisfaction means a lot to us. If you're having concerns with your buds charging, we recommend checking out the link attached for helpful troubleshooting options. Additionally, don't forget that we offer a 12-month limited warranty for manufacturer defects. You can also add Samsung Care+ on eligible devices for extended protection and additional support. If these concerns continue, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Earbuds
on September 12, 2025
Posted by: Rosier
Best earbuds "SammieSung" has ever made. I leave a voice note while I'm driving and the radio is playing. When I play the voicenote back before I send it, I might as well say I was home. You hear no background music at all. ONLY thing I don't like, is that, if your ears is moist or you shake your head alot it falls out. I can't work out in these earbuds as they will constantly keep falling out. Its way better then the Airpods, but the airpods, won't fall out regardless of how you shake your head.
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Rosier! We love to see that you appreciate the sound quality, especially how clearly you can leave voice notes even in noisy environments. It’s great to know our technology is working as intended! We understand your concern about the fit, particularly when it comes to physical activities. If you find that they slip out, we encourage you to check out our tips for achieving a more secure fit. Sometimes, trying different ear tip sizes can help improve stability, especially during movement. We truly value your feedback, and if you have any other concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
100% worth it!
on September 12, 2025
Posted by: Rachael L
Verified Purchase:Yes
I bough these with trade in and I love everything about these ear buds! They fit perfectly without falling out while walking. Easy to use, practical and functional. Trade in was a breeze, with no issues! I'm so happy with my product!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Rachael! We're so happy to see that you love the fit and that they stay secure while you’re walking. It’s great to know that you find them easy to use and that the trade-in process went smoothly for you. Your feedback is really valued, and we’re glad to see that you’re enjoying all the features these earbuds offer. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the Upgrade
on September 12, 2025
Posted by: Joseph
from San Antonio, TX
Expertise:Expert
Verified Purchase:Yes
These are a huge improvement over the Buds pro 2. The only thing I dont love are the stems because they make them harder to put back in the case than the older versions but thats just a nit pick. I really love them over all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Joesph! We're more than happy to see that you find them to be a significant improvement over the Buds2 Pro. We appreciate your feedback about the stems making it a bit harder to put the buds back in the case. We understand that adjusting to the new design may take some time, and we value your insight on this. We're excited to know that you think these were worth the upgrade. If you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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