Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,922 Reviews)
Open Ratings Snapshot
Rating breakdown 12,922 reviews
5 Stars
8,812
4 Stars
2,093
3 Stars
912
2 Stars
518
1 Star
587
78%of customers recommend this product. 
(
3,493 out of 4,503
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2 out of 5
2
Good sound, terrible battery
on September 4, 2025
Posted by: Infuzibil
from Chișinău, Moldova
Expertise:Expert
Sound quality - 4/5. Out of the box, they sound good, albeit not stellar. But if you're willing to play with EQ a bit, they can sound amazing. Great sound stage and voice fidelity. Articulate lows with decent extension Sparkling highs.
Build quality - 4/5. Buds themselves are decent. The case feels cheap and can be easily scratched.
Battery life - 1/5. Absolutely horrible. I can get about 4h on one charge with adaptive ANC and UHQ sound. The case is even worse - only about 11h, which is less than half the advertised value.
Conclusion : don't buy it.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 4, 2025
Thanks for taking the time to share your thoughts on the Galaxy Buds3 Pro! We appreciate your feedback regarding the sound quality and design. It's great to see that you found the soundstage and vocal clarity impressive. We noted your concerns regarding the battery life. While you mentioned only getting about 4 hours of use, the Galaxy Buds3 Pro actually provides up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. To make the most of your battery, there are a couple of adjustments you can try. When you're not using the earbuds, keeping them in the charging case with the cover closed can help conserve power. Additionally, adjusting the notification settings through the Galaxy Wearable app on your connected device or the Galaxy Buds app for iOS users can further optimize battery performance. We hope these tips enhance your experience with the Galaxy Buds3 Pro. If you continue to experience this, please do not hesitate to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Only with samsung headphones have problem
on September 4, 2025
Posted by: Mike
from Miami
Expertise:Expert
I love Samsung, the freedom he has to be able to do what he wants, I love it is incredible, but something I do not like is that the headphones always bring me problems with the previous ones, it was not heard loudly from one, and now with this, the problem I have is that the microphone works when he wants, I do not know if because they are the new ones, the first ones always go bad, but I always have problems with the headphones
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 4, 2025
We appreciate you sharing your thoughts about the Galaxy Buds3 Pro, Mike! We appreciate your love and support for Samsung and want to help you get the most out of your Galaxy Buds3 Pro. We noted your concern about the buds microphone not working properly. We recommend trying to record something using the Galaxy Buds’ microphone to see how it performs. Listen to the recording and check if the sound is clear. If you’re still facing concerns, please clean your earbuds, as debris can block the microphone hole. Use a soft brush or cotton swab to gently remove any build-up. You can also restart your earbuds by placing them in the charging case for about 7 seconds before removing them. Additionally, consider resetting your earbuds through the Galaxy Wearable app by selecting Earbuds settings and then Reset. Remember that we offer a 12-month limited warranty for manufacturer defects, and Samsung Care+ provides additional coverage for your device. If you continue to have concerns, please reach out to us at Samsung Support so that we can take a further look into what may be causing this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best pro buds 3 so far i love them very satisfied
on September 4, 2025
Posted by: Anonymous
from Los Banos ca 93635
Verified Purchase:Yes
They are so comfortable and fit great in the ears they block noise very well
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect
on September 4, 2025
Posted by: Drazen
Verified Purchase:Yes
Great quality, they were a great up grade from my previous ones were Galaxy Buds+.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great ear buds but don't like the style change
on September 4, 2025
Posted by: Larry
from Nashville, TN
Expertise:Expert
Verified Purchase:Yes
The headphones/ear buds have always been a great choice for me. This year they changed the style and honestly I'm not he biggest fan but will adapt.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro: A Bold New Look With Solid Sound
on September 5, 2025
Posted by: Jasper
from California
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Buds3 Pro is a big step up for Samsung, especially in design. They've finally adopted the "stem" look, and frankly, it works. It makes them more comfortable and a better fit for more people. The sound quality is fantastic—it’s rich and clear, and the bass has a nice punch without being overwhelming.
The active noise cancellation (ANC) is also a highlight. It's great at blocking out the low hum of daily life and helps you focus on your music or podcasts. The new AI features are cool, too, like the real-time translation and voice controls that don't require a wake word.
Now for the downsides. While the new design is great for comfort, some users have had issues with them staying put during workouts. Also, while the ANC is strong, it's not always perfect, and some people have noticed a slight hiss. The battery life is decent, but it's not a multi-day wonder.
Overall, if you're a Samsung user looking for a premium audio experience with some clever new features, the Galaxy Buds3 Pro is a solid choice. Just be aware that they might not be the perfect fit for everyone's ears, and you'll still be charging them fairly often.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Jasper! We appreciate your thoughts on the new stem design and are glad you find it comfortable and a better fit. It's great to see that the sound quality and active noise cancellation have been working well for you. To address the slight hiss you mentioned with the ANC, we recommend trying a reset using the Wearable app, which may help improve performance. Also, be sure to check for updates as well for your buds on the Wearable app. For staying secure during workouts, consider using the additional bud tips and trying the Fit Test in the app. Finding the right fit can make a difference in how well they stay in place. If you need anything at all, please reach out to us at Samsung Support. Thank you again for sharing your experience! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All good gpod luck
on September 5, 2025
Posted by: Sunny
Expertise:Expert
Verified Purchase:Yes
We'll this is good very good sound i hope see next deal
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds on the market.
on September 8, 2025
Posted by: Gamble1060
[This review was collected as part of a promotion.] I've been trying out different ear buds lately, and I think I've found the perfect pair. These are incredibly versatile, working well for music, calls, and even podcasts. The sound quality is fantastic, with clear highs and rich bass. Overall, I highly recommend giving these a try if you're in the market for new ear buds!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We love to see that you find them versatile for music, calls, and podcasts. The Galaxy Buds3 Pro are designed for exceptional sound quality, delivering crystal-clear highs and rich bass. They also feature active noise cancellation, allowing you to immerse yourself in your audio without distractions. With a comfortable fit and up to 30 hours of battery life with the case, they're perfect for long listening sessions, whether you’re on a call or enjoying your favorite podcast. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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