Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,922 Reviews)
Open Ratings Snapshot
Rating breakdown 12,922 reviews
5 Stars
8,812
4 Stars
2,093
3 Stars
912
2 Stars
518
1 Star
587
78%of customers recommend this product. 
(
3,493 out of 4,503
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Happy with purchase
on September 1, 2025
Posted by: Anonymous
from Fort Myers, FL.
Expertise:Intermediate
Verified Purchase:Yes
solid fit, and all features working as expected, my 2nd pair
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phenomenal pair of earbuds!
on September 2, 2025
Posted by: Samuel K
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
I did not expect just how convenient it would be to control audio volume from the buds themselves. Also I was able to remap the hold function on one side to automatically start playing Spotify. Audio quality still sounds great, and they last a good long while.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Samuel! We're more than happy to see how convenient you find the volume control and that you customized the hold function to start Spotify right away. It’s great to know you're enjoying the excellent audio quality and long battery life. The Buds3 Pro are designed to fit seamlessly into your daily life, making music and calls effortless. If you have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like Samsung Products
on September 2, 2025
Posted by: Anonymous
Verified Purchase:Yes
Great product. Good for back to school. Highly recommended.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not Waterproof
on September 2, 2025
Posted by: Anonymous
from Houston, Texas
Verified Purchase:Yes
Not waterproof is the only reason I gave them 4 out of 5 stars. Sound quality is incredible. The water-resistant measure is only partial and you have to let them air dry before placing them back in the holder
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Bang for the Buck
on September 3, 2025
Posted by: Jay C
Verified Purchase:Yes
Bang for the buck these are great! The noise cancelation works better than my previous pods. They also feel comfortable and look unique.
Response from Samsung USBy R&R Team, September 3, 2025
Thank you so much for your great review, Jay! We’re ecstatic to see that you're enjoying the Galaxy Buds3 Pro. We took pride in enhancing the features with this iteration, particularly the noise cancellation. The ability to choose your level of Active Noise Cancellation allows you to filter out unwanted noise while still letting in just the right amount of ambient sound so you can enjoy your music the way you want. We're glad you find them comfortable and unique, and we truly appreciate your feedback! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Sound quality and Charging
on September 3, 2025
Posted by: Mr T
from Memphis Tn
Expertise:Intermediate
Verified Purchase:Yes
Sound quality good 👍 👌
But charging is an issue. Charging Case blinking red when the left bud inserted.
However when software update checked the blinking light disappeared.......
I would recommend this to a friend!
Features
2 out of 5
2
Performance
3 out of 5
3
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s great to see that you’re enjoying the sound quality of your buds! If you are still experiencing concerns regarding the charging, please make sure there’s no debris or moisture on the buds, the case, and the charging contacts. Also, ensure you’re using a Samsung-approved charger and check for any damage. Be sure to check out the link attached for additional troubleshooting steps if needed. Remember, Samsung offers a 12-month limited warranty for manufacturer defects, and you can add Samsung Care+ for extra coverage and support. If you still need help regarding this or anything else, feel free to reach out to Samsung Support. We’re always here to help! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Cracked earpiece - poor quality
on September 3, 2025
Posted by: JustMe
from Utah
Expertise:Expert
Cracked earpiece, still on warranty - no fix. Quality is really poor.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We take pride in providing top-quality devices, and we hate to see that you cracked one of your buds. The Buds3 Pro features a durable design with a body made from Polycarbonate (PC), and includes premium materials like Aluminum for the main speaker mesh and Stainless Steel for the port mesh. The charging contacts are brass with rhodium plating, and the proximity sensor window is crafted from crystal epoxy to enhance performance. If you need assistance resolving this, please be sure to reach out to us at Samsung Support. We’re here to help! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Ok at best
on September 3, 2025
Posted by: Cobybby
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is nice. Stems are awful. They fit poorly compared to the buds 2 (and 1 even). Terrible for exercise and the buds often won't charge in the case after working out and need time to dry.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We genuinely want you to have the best experience possible, and we appreciate your feedback about the new stem design. To improve your fit, we recommend trying out the different-sized ear tips that come with your Buds3 Pro. Making sure that you have the right size is crucial to eliminating any gaps between your ear and the ear tip, which helps prevent sound leaks and ensures optimal audio quality. Once you’ve found the right tips, remember to check for the directional marks at the bottom of the earbuds—an "L" for left and an "R" for right. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the earbuds slightly so the microphone points towards your mouth, and adjust them until you feel a comfortable fit. You can also run an earbud fit test in the Galaxy Wearable app to make sure everything is perfect. Regarding the charging concerns after workouts, please ensure that both the earbuds and the case are free of debris and moisture. If you have any further concerns or if you continue to have challenges with the charging, don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Showing 11841-11848 of 12921 results 
<< 1 ... 1479 1480 1481 1482 1483 ... 1616 >>