Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,922 Reviews)
Open Ratings Snapshot
Rating breakdown 12,922 reviews
5 Stars
8,812
4 Stars
2,093
3 Stars
912
2 Stars
518
1 Star
587
78%of customers recommend this product. 
(
3,493 out of 4,503
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Buds 3 pro
on August 28, 2025
Posted by: DougW
Verified Purchase:Yes
Grate sound quality. Great fit. Noise canceling is amazing!
I would recommend this to a friend!
Performance
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 28, 2025
Posted by: Osandent
[This review was collected as part of a promotion.] Battery life and noise cancelling works well. I love it. Galaxy Ai is another great feature
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 Pro
on August 28, 2025
Posted by: Ivan Calero
from New York City, NY
Expertise:Intermediate
Verified Purchase:Yes
Love my Buds3 Pro, love the noise reduction. Also the was they fit.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good
on August 28, 2025
Posted by: Ughh
My earbuds where super great but they got wet and so now they dont charge anymore. But ill get new ones because they where super good
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your feedback on the Galaxy Buds3 Pro! We appreciate your perspective and want to ensure you’re getting the best experience out of your devices. If your Buds were exposed to fresh water, we recommend drying them thoroughly with a clean, soft cloth and shaking them gently to remove any excess water. It’s essential to take care of them, especially after exposure to liquids. If your Buds have come in contact with any liquid other than fresh water, we suggest visiting a Samsung Service Centre or an authorized service center. Our technicians are dedicated to helping you restore your buds to their optimal condition. If you ever have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
buds 3 pro
on August 28, 2025
Posted by: Anirudha
Verified Purchase:Yes
good but not great- microphone need to get better.
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your feedback, Anirudha! We're glad to hear you think the Galaxy Buds3 Pro are good. We want to highlight that the Buds3 Pro are designed to deliver super clear calls, thanks to new advanced technology. Our machine learning capabilities minimize background noise, ensuring your voice is heard even in busy environments. Plus, Bluetooth Super Wideband significantly enhances call quality by doubling the audio bandwidth, resulting in more natural-sounding speech. To troubleshoot any concerns you may have about the microphone, please be sure to check out the link attached. If you ever need assistance or have any further questions, please reach out to us at Samsung Support. We're here to help! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Happy Customer
on August 28, 2025
Posted by: Rohelio
from San Antonio, Texas
Expertise:Intermediate
Verified Purchase:Yes
Very sleek n comfortable, sound is amazing and love the technology built into the earbuds
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your review, Rohelio! It's great to know that you find the Galaxy Buds3 Pro sleek and comfortable. The sound quality is truly exceptional, thanks to our first-ever, independently controlled woofer and tweeter. This technology allows you to experience a broad spectrum of sound that's rich and dynamic. We're also glad you appreciate the built-in technology. Features like Active Noise Cancellation and Ambient Sound make it easy to customize your audio experience, whether you want to focus on your music or stay aware of your surroundings. We hope you continue to enjoy all that your Buds3 Pro has to offer! If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great buds, no Samsung Care +
on August 28, 2025
Posted by: Sam1
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Disappointed I was not able to get Samsung care+ for it. My last buds were great but after some time it is not charging/ not letting me use it for a long time and says the battery is drained when it was full 10 minutes ago. I am hoping I will not be throwing my money here again. When it comes to audio, it is superb, second to none. Music comes alive and you are having a true immersive experience. If that will last and won't die after a year, it's a winner.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Sam! We’re pleased to see that you’re enjoying the superb audio quality and immersive experience they offer. Your feedback about your previous buds is important to us, and we’d love to know more about your concerns regarding Samsung Care+. Please don’t hesitate to reach out to Samsung Support so we can assist you further and work towards a resolution. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My first pair of earbuds that fit comfortably
on August 28, 2025
Posted by: Beau
from Boise,ID
Expertise:Intermediate
Before I even mention about the fit, these earbuds sound AMAZING. Every review ive looked at on these compare them to airpods, and every review commented on how much better these sound than airpods. Ive never used airpods but I will say these sound so much better than any earbuds I've owned in the past. Using these paired with a samsung phone is so seamless and all the featured packed into these is great. The noise cancellation and awareness modes are both fantastic too! Above everything else, the absolute most important to me in earbuds is how they fit in my ears. One thing ive struggled with my entire life with earbuds is not a SINGLE PAIR ive ever owned has comfortably sat in my ear. I have small/narrow ear canals and these fit absolutely perfect to the point it feels like I dont have anything in my ear!!! Ive never experienced this comfortable of a fit and genuinely im shook! The fit of these is subjective to each individual person but seriously if you have small ear canals these fit great!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro, Beau! We’re more than happy to see that you’re loving the sound quality and that these buds are outperforming others you’ve tried. It’s great to see that the seamless pairing with your Samsung phone improves your experience, along with the incredible noise cancellation and Ambient Sound modes. We’re especially glad to see that they fit your ear shape comfortably! Finding a pair of earbuds that feel just right can be a challenge, and it’s great that the Buds3 Pro meet your needs. If you have any more questions or need assistance, please don’t hesitate to reach out to Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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