Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,923 Reviews)
Rating breakdown 12,923 reviews
5 Stars
8,813
4 Stars
2,093
3 Stars
912
2 Stars
518
1 Star
587
78%of customers recommend this product.
(
3,494 out of
4,504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
great item
on August 24, 2025
Posted by: wuico1313
[This review was collected as part of a promotion.] Excellent product, I highly recommend it, it has a powerful spekers of the best I have heard.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Poor quality, static and echoes
on August 25, 2025
Posted by: Jboo1980
These are comfortable in my tiny ears however, there's an echo sometimes and I hear static when they've been on for 30 minutes or longer. I'm not impressed with the amazing sound samsung brags about! These are not high end ear buds.
Response from Samsung USBy R&R Team, August 26, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We're glad to see that you find them comfortable! Comfort is key to enjoying every moment with your earbuds. If you are experiencing static noises, it might help to check for updates on both your earbuds and your connected device to ensure you are enjoying the latest enhancements. Restarting or resetting your earbuds is another step that can often resolve any minor hiccups. For additional troubleshooting guidance, please check out the link at the end of this response. If you have any further concerns or if this persists, do not hesitate to reach out to us at Samsung Support. Your experience is important to us, and we're here to help! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01211003/
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https://www.samsung.com/us/support/troubleshooting/TSG01211003/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Va
Expertise:Intermediate
Verified Purchase:Yes
Love these buds overall but sometimes they do fall out.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Samrat Sathe
from New York Ny
Verified Purchase:Yes
Definitely upgraded. Noise cancelation works so perfect even in crowded gym, outside. Music feels great.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Edward Coloma
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
The bluetooth pairing button on the case makes it easy to use with non-Samsung devices.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever!
on August 25, 2025
Posted by: Galaxyforever
[This review was collected as part of a promotion.] My favorite buds ever!! I bought these for work and the gym and they are exceeding every expectation I had. I recommend these earbuds to anyone who is a music lover or pod cast addicted. The immersion that your body feels is why these are a 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The buds are painful
on August 25, 2025
Posted by: Trishy
[This review was collected as part of a promotion.] The buds are not intended for small ears and do not sit securely in my ears
Value
3
Response from Samsung USBy R&R Team, August 26, 2025
Thank you for your feedback regarding the fit of the Galaxy Buds3 Pro, Trishy! We understand that you had some concerns about them not feeling secure, especially for smaller ears. We want to assure you that the Buds3 Pro are designed to accommodate all ear shapes and sizes. To help with a more secure fit, make sure to try out the different ear tips that come with your buds. Finding the right size can make all the difference in comfort and sound quality. If you haven’t already, we recommend running the earbud fit test in the Galaxy Wearable app. This feature can help you determine if the tips are sitting properly in your ears. Also, remember to check the directional markings on the earbuds to ensure they are positioned correctly. We want you to enjoy the exceptional sound quality and features of the Galaxy Buds3 Pro. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. We're here to help you get the best experience possible! -Kelvin
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: FamousPython
from Danville, CA
Verified Purchase:Yes
I love the Buds3 Pro! So far the best ones I've ever had! Good sound, EQ, battery and options!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US