Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,925 Reviews)
Rating breakdown 12,925 reviews
5 Stars
8,813
4 Stars
2,093
3 Stars
913
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,494 out of
4,504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
All day wear
on August 23, 2025
Posted by: Normalguy
[This review was collected as part of a promotion.] I use these everyday at work, they sound amazing and comfortable enough to wear a full shift.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loudest speaker with the best noise isolation
on August 23, 2025
Posted by: Bayathech
[This review was collected as part of a promotion.] I use my Galaxy Pro while working in a loud area, and other people can hear my voice clearly on a phone call.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is great. Really worth the price
on August 23, 2025
Posted by: Phemmo
[This review was collected as part of a promotion.] The bud blocks all external sound so you feel and hear all the note in the music you are listening to. I also use it as a hearing aid sometimes. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product feels good
on August 23, 2025
Posted by: Bigcharm
[This review was collected as part of a promotion.] Like my Galaxy pro mods 3 very much but did have to switch out the ear tips for more better customized fit.
Value
4
Written by a customer while visiting Samsung US
Posted by: Jules
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Falls out of my earning. Pro 2 was better for working out. So far design poor for active wear.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, August 25, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro, Jules! We always look forward to hearing from our customers, and we would like to address your concern about the fit. The redesigned shape of the Buds3 Pro is made to deliver our snuggest fit ever, and we’re excited that you’re ready to experience that comfort. The addition of Blade Lights is a unique touch that truly makes the Buds stand out, allowing you to express yourself while enjoying exceptional sound quality. To ensure you’re getting the best audio experience, it’s essential to have the right size ear tips. A good fit really helps prevent any sound leaks. If you have questions about changing the tips, feel free to check out our handy guide! As a tip for putting them in, just remember to match the “R” and “L” indicators, with the right one going into your right ear and the left into your left. Angling them so the microphone is pointing towards you can enhance your experience even more. Plus, don’t forget to try the earbud fit test in the Galaxy Wearable app to confirm they fit just right. We’re really happy you made the leap to the Buds3 Pro, and we can't wait to hear more from you in the future. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Good sound, a bit of poor range
on August 23, 2025
Posted by: Ryboiii
[This review was collected as part of a promotion.] Sound quality is pretty good, a lot of good features to adjust bass and treble.
They're a worse fit than my buds2 pro were, and also have slightly worse ANC than my buds2 pro had, oddly enough. Charging case has a nice snap to it.
Good battery life, maybe 3-4 hours per earbud in continuous use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Ear Wear
on August 23, 2025
Posted by: Dussbowl5000
[This review was collected as part of a promotion.] I love my samsung earbuds 3 pros they make my workouts and yard time so convenient! Listen to my music and having access to Gemini AI While I'm being busy really makes things so much better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
the casing does not work properly
on August 24, 2025
Posted by: David
from Miami
Expertise:Intermediate
After using the Bud pro2 I switched to the Bud pro3 and I couldn't. I bought them 3 times and 3 times they came with a faulty charge, incredible and frustrating... I ended up buying the Google Pixel...
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R Team, August 25, 2025
It's great to hear from you, David. We really appreciate you sharing your experience with the Galaxy Buds3 Pro. We take our customers' experience seriously, and we'd like a chance to help resolve this. We see that you've had some challenges with charging them. We attached a link at the end of this response to help you troubleshoot this. As you may already know, Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues, please be sure to reach out to us at Samsung Support so that we can look into why this may be happening. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US