Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,925 Reviews)
Rating breakdown 12,925 reviews
5 Stars
8,813
4 Stars
2,093
3 Stars
913
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,494 out of
4,504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Oklahoma
Expertise:Expert
Verified Purchase:Yes
Best of all I have had from Samsung so far . Perfect fit and sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Luis
from California
Verified Purchase:Yes
Buds2 sounds than these these are more show than anything else with the lights. Controls are harder to figure out and not as responsive. If I could return them I would.
No, I would not recommend this to a friend.
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, August 25, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Luis! We appreciate your feedback regarding the pinch and swipe controls. If you’re finding that the pinch or swipe area isn’t responsive, it’s important to ensure that you’re using it correctly. Make sure your earbuds are seated properly in your ears, as the shape of your ears can affect recognition. When using the controls, remember to apply a gentle touch. Pinching or swiping too hard can make it difficult for the earbuds to detect your movements and may be uncomfortable. Also, listen for a click when you pinch the area. If you don’t hear anything, reposition the earbuds, as the wear detection feature may need adjustment. We advise against using sharp objects on the earbuds to prevent any damage. To assist you further, we will provide a link for you to learn more about how the controls work. Should you have any additional concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet
on August 22, 2025
Posted by: Rotaryds81
[This review was collected as part of a promotion.] So I have the galaxy bud pro 3's.I've got 3 other products from samsung earbud related and I love all of them but these are different! The live translator is crazy, im watching the spanish channel just to see if it works. The sound quality is excellent, there's a feature that keeps the music centralized to your head movement like for real...Buy them you won't regret it everyday I've had them I've learned something new that the do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best in quality . .great design.
on August 22, 2025
Posted by: NG BMW
Verified Purchase:Yes
Good quality..highly recommend..works better than others
Written by a customer while visiting Samsung US
Posted by: Nick
from Savannah Georgia
Expertise:Expert
Verified Purchase:Yes
Works great. But Samsung service is probably the worst I've ever encountered
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Buds have been great so far
on August 23, 2025
Posted by: Tmgt96
[This review was collected as part of a promotion.] Buds have been great from a functionality standpoint. The only area they have seemed to lack is on battery for the buds themselves. The overall battery life with the case is descent but it seems I have ro charge the buds after 2 hours of use, which significantly limits the amount I can use them consecutively.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Its a great product i love the sound quality.....
on August 23, 2025
Posted by: Forprivacyreason
[This review was collected as part of a promotion.] Galaxy ai with the ear budz is so great and the noise canceling is exceptional
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing fit and finish
on August 23, 2025
Posted by: Budeee
[This review was collected as part of a promotion.] Awesome sound quality, great snug fit, and features are even better with the enhanced Galaxy AI capabilities.
Value
5
Written by a customer while visiting Samsung US