Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,510 Reviews)
Rating breakdown 13,510 reviews
5 Stars
9,226
4 Stars
2,206
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
All good
on November 17, 2025
Posted by: Luv 2 shop
Im not comfortable so I will seek comfortable since you seem to be socializing on the low
Written by a customer while visiting Samsung US
Customer Rating
5
Great soung, fit and features.
on November 21, 2025
Posted by: PopPo10101
[This review was collected as part of a promotion.] I love everything about the Bud3. Fit perfect and sounds amazing. Noise canceling work perfect and blocks all background noise.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mrsjee
from MT
Expertise:Intermediate
Verified Purchase:Yes
I purchased these as an autogift for Christmas but they keep popping out of my ears even after I changed the ear tips and preformed the test. If I bend over, chew gum or yawn, pop they're out! It has become so annoying and I'm scared 1 might fall into the toilet bowl or a cooking pan accidently.
The audio quality is great and the noise canceling is wonderful. I've gotten used to the simple controls and the way they're "backwards" when sliding them back into the case to charge. Love that they're magnetic.
Overall good buy and would recommend.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, January 7, 2026
Hello Mrsjee,
Thank you for sharing your experience with Galaxy Buds3 Pro. It's great to hear that the audio quality, noise canceling, and intuitive controls stood out for you. Fit can feel different depending on activity level and personal comfort, and feedback like this helps improve understanding of real-world use. With strong sound performance, super-fast charging, and smart design details, Galaxy Buds3 Pro continue to provide an exceptional listening experience. Thank you for choosing Samsung.
How to Wear Your Samsung Galaxy Earbuds
https://www.samsung.com/us/support/answer/ANS10003302/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with Galaxy Buds3 Pro. It's great to hear that the audio quality, noise canceling, and intuitive controls stood out for you. Fit can feel different depending on activity level and personal comfort, and feedback like this helps improve understanding of real-world use. With strong sound performance, super-fast charging, and smart design details, Galaxy Buds3 Pro continue to provide an exceptional listening experience. Thank you for choosing Samsung.
How to Wear Your Samsung Galaxy Earbuds
https://www.samsung.com/us/support/answer/ANS10003302/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Great sound
from WV
Expertise:Intermediate
Verified Purchase:Yes
Great and awesome ear buds with great sound thanks
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 20, 2026
Hi Great sound,
Thank you for your feedback! We're glad to hear that you're enjoying the powerful sound and performance of the Galaxy Buds3 Pro. Designed for immersive listening and everyday convenience, these buds continue to deliver a premium audio experience. We appreciate you being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback! We're glad to hear that you're enjoying the powerful sound and performance of the Galaxy Buds3 Pro. Designed for immersive listening and everyday convenience, these buds continue to deliver a premium audio experience. We appreciate you being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Burning smell on the earbuds
on February 27, 2026
Posted by: Rkm32
from South Carolina
I bought 2 bud pros for me and my wife during thanksgiving. Both of them have constant burning plastic smell that’s nauseating. I am disappointed with the product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 3, 2026
Hi Rkm32,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice any unusual smell coming from your earbuds, it may be due to the internal materials. We recommend refraining from continued use. Additionally, if the earbuds feel too hot to touch, please contact our Samsung Support Team, as it may be necessary to evaluate your Galaxy Buds3 Pro.
We have partnered with uBreakiFix as an authorized repair location. Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+, which provides extended support and protection for eligible devices.
We are here to help. Please contact Samsung Support using the information provided below. Thank you for your feedback and for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice any unusual smell coming from your earbuds, it may be due to the internal materials. We recommend refraining from continued use. Additionally, if the earbuds feel too hot to touch, please contact our Samsung Support Team, as it may be necessary to evaluate your Galaxy Buds3 Pro.
We have partnered with uBreakiFix as an authorized repair location. Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+, which provides extended support and protection for eligible devices.
We are here to help. Please contact Samsung Support using the information provided below. Thank you for your feedback and for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great wireless earbuds with 1 flaw.
on July 24, 2024
Posted by: Bddlac
[This review was collected as part of a promotion.] The audio quality of these earbuds is impressive, and the blade lighting adds a nice aesthetic touch. The Galaxy AI feature is quite useful, particularly the live translation feature for international travel or communication with non-native speakers. I have been using the Buds 3 Pro for approximately three days and am generally pleased with them, except for the slight difficulty in switching out the ear tips. To resolve this issue, I attached the ear tip to the small plastic piece that connects it to the earbud using superglue, which proved to be an effective solution. I highly recommend these earbuds, especially considering Samsung's efforts to improve the ear tip design.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade ever
on July 24, 2024
Posted by: diazrh9
[This review was collected as part of a promotion.] The quality of the music is fantastic. The new design is is not only great but is more comfortable to wear and to take off the bud. I was afraid that it will fall of if I have any movement but I even cut the grass and they don't move.
Value
5
Written by a customer while visiting Samsung US
Posted by: Gabriel
from California
Expertise:Intermediate
Verified Purchase:Yes
To start off, they're good. They fit great in the ear and have good sound with some bass. The hard part about these is getting used to the areas to touch for volume and skipping songs, but once you figure out how the touch works, it's easy.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US