Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,927 Reviews)
Rating breakdown 12,927 reviews
5 Stars
8,815
4 Stars
2,093
3 Stars
913
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,494 out of
4,504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Awesome noise canceling
on August 21, 2025
Posted by: Kyokun2
[This review was collected as part of a promotion.] Love my headphones, perfect for watching movies and playing games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Different design, interesting controls
on August 21, 2025
Posted by: Crash474
[This review was collected as part of a promotion.] I really love my galaxy buds pro, I've been using the pro series buds since they first came out, the sound quality has definitely improved, but he new ai features are interesting, I've used the translation feature a few times and it seems to work pretty good. Waiting for the buds 4 to come out, if the trend goes they will be even better.
Value
4
Written by a customer while visiting Samsung US
Posted by: Nino
from Iowa
Expertise:Expert
Verified Purchase:Yes
Awesome sound. Like Up and down Volume just swaping the buds :-)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rake
from Little Elm, Texas
Expertise:Expert
Verified Purchase:Yes
Getting heated for after 15 minutes of usage and additionally causing head ache too.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, August 22, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Rake. We want to ensure that you have the best possible experience. If you find that the earbuds become hot or start beeping while in use, please remove them immediately. It’s important not to place them in the charging case or attempt to wear them again until they have completely cooled down. Be sure to wait until they return to their normal operating temperature before using them again. We also want to remind you that Samsung offers a 12-month limited warranty for manufacturer defects. Additionally, you can opt for Samsung Care+ on eligible devices, which provides extended protection and support. If you continue to have concerns, please be sure to reach out to Samsung Support so that we can further investigate this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product When on Sale
on August 21, 2025
Posted by: Thedbx2
[This review was collected as part of a promotion.] Nice earbuds
Great sound and noise cancellation
Great battery and fast charge
Con the button can be accidently pressed
Great sound and noise cancellation
Great battery and fast charge
Con the button can be accidently pressed
Value
5
Written by a customer while visiting Samsung US
Posted by: MallamDeco
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Sound quality: excellent
Battery life: excellent
Battery life: excellent
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great product beside the chargeing
on August 22, 2025
Posted by: Cereal
from Oregon
Expertise:Intermediate
Love the head phones. Good sound like the features. the one thing I don't like is trying to charge them. I have to use parts of a plastic fork to keep them in the position so they will charge.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy R&R Team, August 25, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! It’s great to see that you love the sound and features, but we hate to see that you’re having difficulty with charging. You definitely shouldn’t have to use a plastic fork to get them to charge correctly. To ensure everything is working well, please inspect the charging case, earbuds, and charger for any signs of damage. If one earbud is damaged, it may not charge properly, while the other could continue to work. It's important to use the included USB cable and a Samsung-approved wall adapter for charging. Also, make sure to check for any debris on the charging contacts, as that can affect the charging process. Just a reminder, all Samsung products come with a 12-month limited warranty against manufacturing defects in materials and workmanship, and you can opt for Samsung Care+ for extended coverage and support. If you find that you're still having a hard time, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
smelly buds
on August 22, 2025
Posted by: Tom1
from Illinois
Expertise:Intermediate
I always have being huge fan of Samsung products but this buds are the worst of the worst!! why? because they smell !! -sulfur burnt type of smell is coming from my buds or case and it is not rubber ear tips causing that ,I am working already with E-Commerce and Specialty Claim dept on this matter just cant believe Samsung
Features
5
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Tom. It's important to keep your earbuds clean, as this can help eliminate any unwanted odors. If you continue to notice any concerns after cleaning, please reach out to us at Samsung Support for assistance. The Buds3 Pro are made with high-quality materials, including a polycarbonate body, aluminum speaker mesh, stainless steel port mesh, brass charging contacts (rhodium plated), and a crystal epoxy proximity sensor window. Additionally, Samsung offers a 12-month limited warranty for any manufacturer defects, and you have the option to add Samsung Care+ for extended coverage and support on eligible devices. For any questions or concerns, do not hesitate to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US