Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,510 Reviews)
Rating breakdown 13,510 reviews
5 Stars
9,226
4 Stars
2,206
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
It's really a great buds love to recommend anyone
on July 28, 2025
Posted by: Jazib123
[This review was collected as part of a promotion.] A great product especially who travels a lot aor having usage call time. The sound is too perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3pro
on August 19, 2025
Posted by: xman
I've had the Buds 3pro for about 8 months and the sound quality has defiantly decreased. Connection has also started to decrease.
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Needs a way to track
on August 23, 2025
Posted by: Needsatracker
[This review was collected as part of a promotion.] The buds are amazing although there is no real way to track them unless they are out of the case. Which defeats the purpose. I had to place a tracker on a key chain incase I lost them which I have!
I hadn't found galaxy Ai useful in the use of the buds but its great on the phone
I hadn't found galaxy Ai useful in the use of the buds but its great on the phone
I do love them but I am scared to take them anywhere due to the fact I might lose them!
Value
4
Written by a customer while visiting Samsung US
Posted by: Trex
from Phoenix,az
Expertise:Expert
Verified Purchase:Yes
I love my earbuds i just have a little difficulty keeping the left earbud on while working out
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Tyler
Expertise:Expert
Verified Purchase:Yes
3 and a half i couldn't put my finger on it but something is missing
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, October 2, 2025
Hello Tyler, We appreciate you sharing your thoughts on your Galaxy Buds3 Pro, even if it's hard to pinpoint exactly what makes them special. The new design has been praised for its exceptional comfort, making them among the most comfortably fitting earbuds so far. Their sound quality is recognized as some of the best available, delivering a rich and blissful listening experience. If you find what makes these earbuds your favorite and the best, we're eager to hear about it. Meanwhile, explore features like Galaxy AI and Live Transcribe that come with your Galaxy Buds3 Pro. Thank you for your review, and we're glad to have you as part of the Samsung community. All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
Samsung Support
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https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
wetewt
on October 9, 2025
Posted by: wetwet
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Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is not great
on October 29, 2025
Posted by: Barb
from Phoenix, AZ
Expertise:Expert
Music quality is really good, noise cancelling is great but battery is poor 😔 they don't last long. You have to charge it almost every day. Very disappointed😞
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, October 30, 2025
Hi Barb,
Thank you for sharing your experience with your Galaxy Buds3 Pro. We understand the importance of long-lasting battery life, whether you're working out early in the morning or studying late at night. The Galaxy Buds3 Pro now offer improved battery performance, delivering up to 26 hours of playback on a single charge, which can be extended to 30 hours with a fully charged case. To maximize battery life, you can make some simple adjustments, such as storing the earbuds in the case when not in use and customizing notification settings via the Galaxy Wearable app on your phone or the Galaxy Buds app on iOS. For more tips on optimizing your battery, please see the link below. We appreciate your feedback and thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://app.smartsheet.com/b/form/0199e43ed88a7253b7aab5b02f29ab96
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Buds3 Pro. We understand the importance of long-lasting battery life, whether you're working out early in the morning or studying late at night. The Galaxy Buds3 Pro now offer improved battery performance, delivering up to 26 hours of playback on a single charge, which can be extended to 30 hours with a fully charged case. To maximize battery life, you can make some simple adjustments, such as storing the earbuds in the case when not in use and customizing notification settings via the Galaxy Wearable app on your phone or the Galaxy Buds app on iOS. For more tips on optimizing your battery, please see the link below. We appreciate your feedback and thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://app.smartsheet.com/b/form/0199e43ed88a7253b7aab5b02f29ab96
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tageldin B Nour
from Louisville, Kentucky
Expertise:Intermediate
Verified Purchase:Yes
It's fantastic in everything, noise canceling, sound quality and everything
I love it so much ❤️❤️❤️
I love it so much ❤️❤️❤️
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US