Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,928 Reviews)
Rating breakdown 12,928 reviews
5 Stars
8,816
4 Stars
2,093
3 Stars
913
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,494 out of
4,504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great Features But Buggy
on August 19, 2025
Posted by: GordyJon
[This review was collected as part of a promotion.] The Galaxy Buds Pro3 are great for those on-the-go or working professionals. Easier volume controls compared to previous iterations. Several customization features. The Galaxy AI feature takes some time to get used to but I have a feeling that Samsung has barely scratched the surface on this feature.
Two drawbacks that can be annoying is ensuring that each bud is seated correctly in the charging case or else the next use you'll only have one bud fully charged. The other is random disconnection followed by reconnection with no reason or cause.
Overall, I prefer these ear buds over other manufacturers due to the Samsung ecosystem and how their products integrate together.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound at a great size
on August 19, 2025
Posted by: BlinkguY
[This review was collected as part of a promotion.] I use these buds everyday for a few hours. They are comfortable and the sound is very crisp and nice. Love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
BEST EVER
on August 19, 2025
Posted by: THUNDERKAT911
[This review was collected as part of a promotion.] Superb sound quality easy to use, love it automatically synchronization with phone and other Samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for for the gym
on August 19, 2025
Posted by: SoberMomma
[This review was collected as part of a promotion.] I was worried that they wouldn't comfortably stay in my ear when I'm working out at the gym but to my surprise they stay do and it doesn't interrupt with my session. I like how when you take one out it stops playing media which I love especially if I'm watching a movie or listening to music. I love how you can personalize the sound especially since I'm deaf in one ear and it helps with that. The battery lasts for about 5 days for me and I like how fast it charges. Great buy!
Value
5
Written by a customer while visiting Samsung US
Posted by: JP920
from New York City
Expertise:Intermediate
Verified Purchase:Yes
These earbuds are just ok. Honestly, I like my Galaxy buds pro 2 better. The touch feature on the earbuds SUCK! The sound is slightly better. I'm overall disappointed
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, JP. We truly value your feedback and want you to have the best experience possible. While we noted your concerns about the touch feature, we’re excited to share that the Buds3 and Buds3 Pro have introduced new pinch and swipe controls designed to enhance your experience. With pinch control, you can easily play or pause your music with a single pinch, skip to the next song with a double pinch, and replay the previous song by triple pinching. Simply pinch and hold to access features like noise control or to reject a call. The swipe control allows you to effortlessly slide your finger along the designated area for quick adjustments. For a detailed guide on how these features work, we encourage you to check out the link at the end of this response. Also, don’t forget about the EQ feature available in the Galaxy Wearable app, which lets you personalize your sound experience to best suit your preferences. We appreciate your feedback and hope this information helps enhance your experience with your buds. For any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds Yet
on August 19, 2025
Posted by: Casey15
[This review was collected as part of a promotion.] I have owned almost every pair of Buds that Samsung has made, and these are by far the best yet. The comfort of the Buds3 Pro supersedes all previous models. The noise canceling feature works great to drown out unwanted noises on long flights.
I took these on a recent trip to Japan and the Galaxy AI translate feature was so helpful!
I took these on a recent trip to Japan and the Galaxy AI translate feature was so helpful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Translation feature is my favorite
on August 19, 2025
Posted by: DH1106
[This review was collected as part of a promotion.] I dont get to use very often, but I love.the translation feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Irritating
on August 19, 2025
Posted by: Honestly
[This review was collected as part of a promotion.] No matter the size of tip I use they threaten to fall out of my ears. There are a multitude of offers to rectify this design flaw which indicates it's a common complaint. My galaxy buds fe don't have this issue. In a nutshell I wish i hadn't wasted my money on thesel
Value
1
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro. We truly value your experience, and we understand how frustrating it can be if you can't seem to get the right fit. The Buds3 Pro are designed to accommodate a range of ear shapes and sizes, and we want to help you achieve that perfect fit to eliminate any gaps between your ear and the ear tips. This is crucial to preventing sound leaks and ensuring you enjoy optimal audio quality. It’s great to see you’ve explored different tips, and we encourage you to keep experimenting for the best results. If you need guidance on how to change the tips, please refer to our tips guide for the Buds3 Pro. Once you have the right tips on, remember to check for directional marks at the bottom of the earbuds—there’s an L and an R. Insert the right earbud into your right ear with the R facing you, and then the left earbud into your left ear with the L facing you. Make sure to angle the mic toward your mouth by slightly tilting the earbuds, and you can adjust their position by rotating them forward and backward until they feel just right. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the ideal fit. We’re here to help you enjoy your Galaxy Buds3 Pro to the fullest! If you ever have any other concerns or questions, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US