Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,510 Reviews)
Open Ratings Snapshot
Rating breakdown 13,510 reviews
5 Stars
9,226
4 Stars
2,206
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product. 
(
3,498 out of 4,513
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2 out of 5
2
Earbuds
on May 18, 2025
Posted by: FloDawg
The app doesn't work for these earbuds. Should of bought different kind. Waste of money
Response from Samsung USBy R&R Team, May 19, 2025
Thank you for your feedback regarding the Galaxy Buds3 Pro, Flo. We understand that you may be having some difficulty trying to get access to the wearable app. The Buds3 Pro is designed to pair with almost any Android smartphone seamlessly, and the Galaxy Wearable app offers additional sound settings to enhance your listening experience. We would like for you to reach out to us at Samsung Support so we can gather more information and assist you further. Your satisfaction is important to us, and we want you to enjoy your buds to the fullest! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome product
on May 27, 2025
Posted by: Chuck
from Oklahoma City
Expertise:Expert
Verified Purchase:Yes
Great sound, great fit, all around a great product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 28, 2025
We appreciate you taking the time to share your fantastic feedback on the Galaxy Buds3 Pro, Chuck! We're elated to see that you're enjoying the sound quality and comfortable fit that these buds provide. With Adaptive Active Noise Cancellation powered by Galaxy AI, you can immerse yourself in your music while remaining aware of your surroundings. Your satisfaction means a lot to us, and we’d love to hear more about your experiences in the future! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
"Fallout 3Pro"
on June 2, 2025
Posted by: SC10
from Colorado
Expertise:Intermediate
Traded in the first set of new buds for these with the same outcome. They NEVER stay in your ear, especially when working out. They even start slipping while walking. And yes, I tried every ear size multiple times... Do us all a favor Samsung, run better QC tests with active people, not people in a lab.
Went back to my over the ear Beats...
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 4, 2025
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro! We understand how important it is for earbuds to stay in place, especially during workouts. Since you've already tried the different ear tip sizes, we recommend giving the Fit Test a try in the wearable app. This feature can help ensure you're getting the best fit and performance from your Buds. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Buds, but not the best.
on June 7, 2025
Posted by: Nadascar
[This review was collected as part of a promotion.] The buds 3 pro are great. But the fit is alot better on the buds 2 pro.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The sound quality is phenomenal
on June 22, 2025
Posted by: Trump2028
[This review was collected as part of a promotion.] The buds 3 pro are a awesome product it was worth upgrading.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First Ultra watch
on June 28, 2025
Posted by: PJ2025
[This review was collected as part of a promotion.] Battery life is the best in all wearables. Really love the health insights it tracks. Helped me in understanding my sleep patterns. Also the workout tracking is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent buds
on July 2, 2025
Posted by: Bobby20
from Texas
Expertise:Intermediate
Excellent buds. Great sound and battery life. A little pricey but worth it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
It's bad
on July 3, 2025
Posted by: Vlad
Verified Purchase:Yes
The right ear doesn't work after 22 days. I don't like it for that reason.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Response from Samsung USBy R&R Team, July 3, 2025
Hi Vlad! Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your feedback regarding the right earbud not functioning as expected after 22 days. We want to get to the bottom of this for you! To assist you better, we would like to gather more details about what you’re experiencing. Please reach out to us at Samsung Support, and our team will be ready to help you troubleshoot this. Additionally, your Galaxy Buds3 Pro come with a 12-month limited warranty for manufacturer defects. We also offer Samsung Care+ for eligible devices, providing you with extended protection and additional support. We look forward to hearing from you soon! -Kelvin
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Written by a customer while visiting Samsung US
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