Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,929 Reviews)
Rating breakdown 12,929 reviews
5 Stars
8,817
4 Stars
2,093
3 Stars
913
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,494 out of
4,504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great sound
on August 19, 2025
Posted by: scaryman55
[This review was collected as part of a promotion.] Using it in every way possible beautiful highs an low love the bass and controls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ever. Sounds amazing
on August 19, 2025
Posted by: Joshhip2022
[This review was collected as part of a promotion.] Best Buds ever to date. Sounds amazing and easy to use. A must buy. Galaxy AI is fun to use with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't tell Im wearing them
on August 19, 2025
Posted by: Jim3000gt
[This review was collected as part of a promotion.] I really enjoy have these Buds. They are very comfortable to wear and the sound is amazing. I like how fast they charge while sitting in the case. Great for accepting calls while you keep your phone in your pocket. Definitely recommend purchasing these.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound.....but.....
on August 19, 2025
Posted by: Meatybob123
[This review was collected as part of a promotion.] I love the sound quality on these things. They really are amazing!! However the low score is because of the issue with putting the buds back into the case. It won't read the buds. I have to open the case take the earbuds out close the case, open the case back up reinsert the buds again, maybe they'll start charging, but typically they do not. So then I will have to keep doing that, taking them out, putting them back in taking them out, putting them back in until finally, they will register. That part is very, very aggravating, and that's the reason for the low score.
Value
3
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're happy to see that you love the sound quality! Regarding the difficulty with charging, it may help to check for any debris or moisture on the buds or charging contacts, as this could affect how they connect. We also recommend ensuring that you're using a Samsung-approved charger, as this can influence charging performance. Additionally, please inspect the case and earbuds for any visible damage. If everything looks good and you're still having concerns with charging, please reach out to us at Samsung Support. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. We’re here to assist you so you can get back to enjoying your buds to the fullest! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Love them, but they have flaws
on August 19, 2025
Posted by: Kiki24
[This review was collected as part of a promotion.] I really enjoy my buds, but they have a tendency to fall out. If they get nudged or if I lean over, they fall out. Which is really frustrating because I can't use them at the gym or doing anything too active. I do love them when Im just sitting or walking around, good sounds and I like the features to pause and raise/lower the volume.
Value
3
Response from Samsung USBy R&R Team, August 21, 2025
Thanks for your review of the Galaxy Buds3 Pro, Kiki! We want you to enjoy your buds in every setting, especially while you’re active and in the gym. To get the best sound, make sure you have the correct size ear tips for your ears. A good fit is really important to avoid any sound leaks. If you need help with changing the tips, be sure to check out our guide. When you’re putting them in, remember to match the R and L marked on the earbuds. The right one goes in your right ear, and the left goes in your left. Angle them a bit so the microphone is pointing towards you, and feel free to adjust them until they feel just right. You can also do an earbud fit test in the Galaxy Wearable app to make sure they fit well. We hope you love using your Galaxy Buds3 Pro during your workouts and all your activities! For any further concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Pro 3 buds
on August 19, 2025
Posted by: Samsung81
[This review was collected as part of a promotion.] These work great better than the live ones I used before this would highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Keep falling out of your ears.
on August 19, 2025
Posted by: GemJim
[This review was collected as part of a promotion.] They're good for sound, but it's hard to keep them in your ears
Value
3
Response from Samsung USBy R&R Team, August 21, 2025
Thank you so much for your review, GemJim! It's reassuring to see that you love the sound quality of the Galaxy Buds3 Pro. We completely understand that having a great fit is essential for the best listening experience. To get the best sound, be sure to use the correct size ear tips for your ears. A good fit is crucial to avoid any sound leaks. If you need help with changing the tips, don't hesitate to check out our guide on how to remove your bud tips! When you're putting them in, remember to match the R and L marked on the earbuds; the right one goes in your right ear, and the left goes in your left. Angle them a bit so the microphone is pointing towards you, and feel free to adjust them until they feel just right. Also, don’t forget you can do an earbud fit test in the Galaxy Wearable app to ensure they fit comfortably. We truly want you to enjoy your Buds to the fullest! If you have any further questions or need assistance, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Buds3 Pro tops the charts
on August 19, 2025
Posted by: SmokeyJones318
[This review was collected as part of a promotion.] Buds3 Pro tops the charts in every category from noise reduction to comfortability. They fit snuggly in the ears with 3 choices of different ear size connectors for a proper fit. Great sound quality.
Value
5
Written by a customer while visiting Samsung US