Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,936 Reviews)
Open Ratings Snapshot
Rating breakdown 12,936 reviews
5 Stars
8,820
4 Stars
2,096
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product. 
(
3,495 out of 4,506
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2 out of 5
2
Galaxy buds 3
on August 18, 2025
Posted by: Anonymous
from Michigan
Expertise:Expert
Verified Purchase:Yes
Battery dose not last a full 8 hour shift. I wear them at work and batter dose not last. Only use for phone calls no music.
I would recommend this to a friend!
Features
2 out of 5
2
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for reaching out to us, Starlet. We appreciate you sharing your thoughts on the Galaxy Buds3 Pro. We love to see that you use them at work, but we want you to be able to enjoy every aspect of your buds. The Galaxy Buds3 Pro can last up to 26 hours on a single charge, and you can get up to 30 hours when using a fully charged case. To save battery life and make sure your earbuds last when you need them at work, keep them in the charging case with the lid closed when you're not using them. Also, you can change the notification settings in the Galaxy Wearable app if you have an Android phone, or in the Galaxy Buds app if you use iOS. Also, be sure to check the Wearable app for any updates for your buds and the connected device. These easy steps will help you get the most out of your earbuds’ battery. If you continue to experience this, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is great and features are easy to use
on August 18, 2025
Posted by: JRayW90
[This review was collected as part of a promotion.] The ease of use and even connecting the buds to a new device are simple. Anything from listening to music, Galaxy AI, to answering phone calls are all at your fingertips. Sound quality, and ANC, are amazing. Not to mention the cool led light bars on the buds. Definitely do not regret these buds at all.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound!
on August 18, 2025
Posted by: GalaxyFr3ak
[This review was collected as part of a promotion.] These galaxy buds pro3 are out of sight! The best sound! Even gets the best sound for your age group! Galaxy AI is even better with these buds. And the lights are cool too! Even helps you keep track of them. Deep rich bass and crisp clear mids and highs. A must he for any galaxy user!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery life
on August 18, 2025
Posted by: Simple10
from Ft. Lauderdale, Fl
Expertise:Intermediate
Verified Purchase:Yes
The product works well, but battery life could be better.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for sharing your feedback on the Galaxy Buds3 Pro! We understand you have some concerns regarding battery life. To reassure you, the Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. To help maximize battery life when you need it, we recommend keeping the earbuds in the charging case with the lid closed when not in use, and adjusting the notification settings in the Galaxy Wearable app on your connected phone, or in the Galaxy Buds app if you’re using iOS. These small adjustments can make a big difference! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Headphones
on August 18, 2025
Posted by: Dlaw
Expertise:Intermediate
They fall out of your ear consistently if you're ear produces a lot of wetness when listening to music, If you loose an ear bud Samsung does not sell individual ear pieces to replace the one you lost so that's a complete waste of money. They also automatically skip or pause in their own, only thing good about them is the noise canceling and the loudness.
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for sharing your thoughts about the Galaxy Buds3 Pro, Dlaw. We always look forward to hearing from our customers. It's awesome to see that the noise cancellation and loudness have impressed you. We see that you had some concerns as well, and we're here to help! Please check out the link attached for step by step instructions on how to get a proper fit with your buds. If you ever worry about losing your buds, and if your Galaxy Buds have gone missing, you can easily locate them using SmartThings Find or Samsung Find. Both services allow you to pinpoint your buds' location on a map, enable a ringing sound, and receive notifications when they’ve been found. Regarding the random skips and pauses, we urge you to make sure that the sensors on the buds are clean and dry. Also, ensure that your buds are up to date with the latest software version. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stylish and Go to
on August 18, 2025
Posted by: Lafasboy
[This review was collected as part of a promotion.] It my goto everyday thing. I wear this and forget, light and looks stylish in my ears. I had to have that for the eco-system to go on. I just like the sound when I am playing music or calling somebody. The 4 mods on the buds just helps me with every environment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro Review
on August 19, 2025
Posted by: 9devyllc
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds3 Pro for a while now, and they’ve quickly become my go-to earbuds for everyday use.
Design & Comfort – The sleek metallic finish gives them a premium feel right out of the case. The stem design is a big improvement for call clarity, and the fit is snug but lightweight, making them comfortable to wear for hours without irritation.
Sound Quality – The audio is crisp and balanced. The bass is punchy without being overwhelming, mids are clear, and highs come through sharp without distortion. Vocals sound natural, and instruments are well separated. Whether I’m listening to music, podcasts, or watching videos, the sound feels immersive and detailed.
Noise Canceling & Transparency – The Active Noise Canceling is excellent, blocking out background noise on commutes or at the gym. Transparency Mode feels very natural — I can hear conversations and ambient sounds without taking the earbuds out.
Calls & Mic Quality – Calls are crystal clear, even in noisy environments. The microphone does a great job filtering background noise, and people on the other end say my voice comes through clean and natural.
Features & Controls – The touch controls are responsive and customizable through the Galaxy Wearable app. Pairing is seamless with my Galaxy phone, and switching between devices is quick and hassle-free.
Battery Life – Battery performance is solid. I can get through a full day with ANC on, and the charging case adds plenty of extra juice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 Pro Great features
on August 19, 2025
Posted by: Taesoldier
[This review was collected as part of a promotion.] I use the galaxy buds 3 pro daily for work and they are amazing in sound quality and comfortable great features that make the use an ease and amazing experience
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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