Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,941 Reviews)
Rating breakdown 12,941 reviews
5 Stars
8,825
4 Stars
2,096
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great big product in a little package.
on August 15, 2025
Posted by: Jfarside
[This review was collected as part of a promotion.] I will start out by saying Samsung always packs in great features in their products. These ear buds pack a big punch in a small product. I love music and especially music with a lot of bass and listening to my music in a regular pair of headphones of a different brand was decent but when I got these and tried my music I was blown away by the difference in the sound! There is a small app that takes up no room, that has a control for everything including making sure you have a great fit. You can go from regular sound all the way to complete noise canceling and even ambiance sounds as well, great for if you are out for a jog and want some outer sounds to come through, including emergency sirens. You can set equalizer settings to your preferences, you can control each ear bud and even find my ear buds. The settings allow you to make sure you have a good fit and if the tips are a good size. It will keep an eye on your charge for the case as well as your buds which is a great feature so you aren't wondering if you need to charge the case. And the find my buds feature is a must for any earbuds. These honestly are by far the best I've ever tried and now I can't go back to listening on anything else as it all sounds flat. The battery lasts surprisingly long while using complete noise canceling and to charge them again is extremely fast to get you back to jamming out! I can not think of anything they didn't include to make these any better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pro 3 earbufs
on August 15, 2025
Posted by: Lovely66
[This review was collected as part of a promotion.] The buds have good quality sound reception and noise canceling. They are also nice to look at and not too bulky on my small ears. The Galaxy AI gave me added instructions on how to maximize the use of my device, in order to connect to multiple devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simplicity and Sleek
on August 15, 2025
Posted by: Nando413
[This review was collected as part of a promotion.] I love the way they look and how easy it is for me to transition from on Galaxy device so seamlessy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The audio quality is top notch.
on August 15, 2025
Posted by: Tempest
[This review was collected as part of a promotion.] I repeatedly use these ear buds, while it uses the Galaxy AI it ensures I dont blow out my eardrums. It automatically turned on the ambient noise when I have one bud in so it doesn't make my ears feel weird, it will even adapt the ambient sound depending on how loud it is around me. It also uses Galaxy AI for the noise canceling, I use it while working out and mowing- it adaptd the noise cancelation in comparison with how loud the environment is.
The translation feature is not something to sneeze at either. My husband's family is Hispanic and now I feel more included in the conversation due to now understand. Keep in mind that it is literal translations and some phrases will sound weird when tuned to English. Galaxy AI is always surprising me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds but some issues
on August 15, 2025
Posted by: Tib2002
[This review was collected as part of a promotion.] I use my buds primarily at home, but I needed to change the ear tips for a better fit for my ears. Also had a bug where the left bud would not charge, I left it in the case overnight and it magically charged (no idea what fixed it).
Value
4
Written by a customer while visiting Samsung US
Posted by: dhc58
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
I wouldnt uy these again and will be returning.
1. Fitment in ear is poor with not much room for correction/option
2. Complicated. Hard to connect to app and phone
3. Not intuitive controls on phone or ear buds
4. Constantly dropping connection or stopping music
Just not "there" with integration and ease of use. I specifically got these to pair with my Samsung Galaxy Fold 7 thinking that coming from the same company it would be seemless and intuitive, but no such luck.
1. Fitment in ear is poor with not much room for correction/option
2. Complicated. Hard to connect to app and phone
3. Not intuitive controls on phone or ear buds
4. Constantly dropping connection or stopping music
Just not "there" with integration and ease of use. I specifically got these to pair with my Samsung Galaxy Fold 7 thinking that coming from the same company it would be seemless and intuitive, but no such luck.
I would also ad that the "submission" disclosure Samsung adds to get the review published is a bit strong almost to the point of "intimination" such that why would you agree to accepting it to publish what you write. They make you feel like its really come down on you is you speak your mind. But its typical of big companies using CYA to intimindate.....
No, I would not recommend this to a friend.
Features
1
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro. We appreciate your feedback and would like to address your concerns. For the fit, we encourage you to try the different ear tips included in the package, as finding the right size can greatly enhance comfort and sound quality. Regarding connectivity and controls, we understand the importance of a seamless experience, especially with your Galaxy Z Fold7. We’re continually working to enhance these features, and we will include troubleshooting links at the end of this response that may help with connectivity. Additionally, all Samsung products come with a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase Samsung Care+, which offers extended protection and extra support for eligible devices. If you have any further questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Kevin
Verified Purchase:Yes
Noise canceling needs major improvement. Makes a static noise when nothing is playing . Sounds awesome while listening to music. Can't use voice commands to stop videos or movies.
Response from Samsung USBy R&R Team, August 15, 2025
Thank you so much for your review of the Galaxy Buds3 Pro, Kevin! Your feedback is invaluable, and we’re here to assist you. For the best performance, we'd like to walk you through some troubleshooting steps. One step is to place the earbuds in the charging case and close the lid for about 10 seconds to restart them. If you want to explore further, you can reset the earbuds through the Galaxy Wearable app by navigating to Earbuds settings > Reset. It’s also key to ensure that the earbuds are fitted properly and securely in your ears for the best Active Noise Cancelling (ANC) experience. Don’t forget to check for software updates on both your earbuds and connected device to optimize their functionality. Additionally, just a reminder that Samsung offers a 12-month limited warranty for any manufacturer defects. If you’re seeking added peace of mind, consider Samsung Care+ for extended coverage and support on eligible devices. Thank you again for your insights, and if this persists, please be sure to reach out to us at Samsung Support for further support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love the sound quality
on August 15, 2025
Posted by: Saslukasz
[This review was collected as part of a promotion.] Buds 3 pro are great. They fit my ears perfectly and quality of sound Is amazing. They connect with my s25 ultra with no issues. I love how many options there are. Im using them while commuting to work and at the gym. Noise canceling is great too.
Value
5
Written by a customer while visiting Samsung US