Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,943 Reviews)
Rating breakdown 12,943 reviews
5 Stars
8,827
4 Stars
2,096
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great Purchase
on August 14, 2025
Posted by: Winterthefox91
[This review was collected as part of a promotion.] I purchased the Galaxy Buds 3 Pro a few days ago. Definitely a great purchase! I was using the Buds 2 until I got these. The Buds 3 Pro are amazing! I love how they actually fit in my ear & don't fall out. The sound quality it great too. I can hear people clearly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound when NC is active.
on August 14, 2025
Posted by: Android18
[This review was collected as part of a promotion.] First time purchasing Samsung Buds and they are similar to my JBL TUNE230NC. The NC work great if you have the correct Buds on them. If you don't and do not tune them, then they will like mediocre. Overall I'm happy with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Exactly as expected!
on August 14, 2025
Posted by: Tollyg
[This review was collected as part of a promotion.] Quality is amazing. The hands off quick voice commands were more convenient than I thought they'd be. Overall would of been a 5 star if it weren't for the charging situation. The buds only charge when I press down really hard into the case, and twist them in a way just right, for the prongs at the bottom to connect. Even then it wouldn't work right. Galaxy Ai for the w.
Value
3
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Tollyg. It's great to see you're enjoying the quality and convenience of the hands-free voice commands. Regarding the charging challenge you mentioned, please ensure that the charging contacts inside the case and on the earbuds are clean and free of debris. Dust, wax, or other substances can accumulate over time and affect charging. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If you try this and still encounter difficulties, please reach out to us at Samsung Support for assistance. We want to ensure you have the best experience possible! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on August 14, 2025
Posted by: Chiko108164
[This review was collected as part of a promotion.] I use the buds for work and at home, great features and great sound quality. They have a very good distance if you are away from your phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Communication
on August 14, 2025
Posted by: Translate
[This review was collected as part of a promotion.] Galaxy AI has made it easier to communicate with others not only in my profession but dance life as well!
Value
5
Written by a customer while visiting Samsung US
Posted by: Juan
from 11435
Expertise:Intermediate
Verified Purchase:Yes
The purchase was very good. The article has good quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound
on August 14, 2025
Posted by: Luvbeanboy
[This review was collected as part of a promotion.] These earbuds are the best I've ever had, their spund quality is amazing. You are able to do so many things with the features it has. The ANC is amazing at doing its job, background noise goes away and you are able to hear your music very well.
Value
5
Written by a customer while visiting Samsung US
Posted by: DJ6CO
from Boston
Expertise:Expert
Verified Purchase:Yes
Great sound. Really good noise cancelation.........
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US