Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,944 Reviews)
Rating breakdown 12,944 reviews
5 Stars
8,828
4 Stars
2,096
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Natalie
from Frisco, TX
Expertise:Beginner
Verified Purchase:Yes
I love that these are noise canceling, the sound quality while listening to music and taking calls, is great! My only complaint is they don't always stay in my ears when I work out.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Bala Subramanian
from Atlanta GA USA
Expertise:Intermediate
Verified Purchase:Yes
I am not impressed with feature and quality.
I was using Jabra 75t which had automatically switched capability.
Even within Samsung product I find it complex to switch manually. These Samsung products needs to be all connected - i am not impressed at all.
I was using Jabra 75t which had automatically switched capability.
Even within Samsung product I find it complex to switch manually. These Samsung products needs to be all connected - i am not impressed at all.
Download its app from Galaxy is another story .
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Bala. We want you to have the best experience possible. We noticed that you had some concerns about being able to automatically switch your buds' connection. With the Auto Switch feature on Galaxy devices, your phones, tablets, and earbuds can remember multiple paired Galaxy wearables. This allows you to effortlessly switch between them by simply putting on the connected device, and it will automatically connect. You can also use the Galaxy Wearable app for manual switching if needed. However, please note that this feature is exclusive to Samsung devices and is not supported on iOS devices. Auto switching support is available on Samsung phones and tablets, as well as Samsung TVs from 2022 onward. We hope this helps clarify things for you! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Very Futuristic
on August 14, 2025
Posted by: LakeShow24
[This review was collected as part of a promotion.] The Buds 3 Pro is really sleak. I love the way they're designed with the light strip on top and I love the feature of swiping up and down for volume. The really feature on these buds are the button at the bottom for pause and play, it's at a perfect location to pause and play music or videos. Overall the design is very unique, I think Samsung really outdid themselves
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sounding but unstable
on August 14, 2025
Posted by: NotmySamsung
[This review was collected as part of a promotion.] These are the best sounding buds since the Buds Pro 2. Too bad that they randomly disconnect while using with my Samsung galaxy phone and tablet. They have nice features, like being able to raise and lower the volume on either bud, the haptic feel of a button press on the stems, and are easy to answer phone calls. The buds feel awkward while trying to place them into the case. I have to look into and find just the right angle to place them in the case. The official Samsung case makes the buds look even more fancy.
Value
3
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! It's great to see that you love the sound quality and features like volume control and easy call answering. Regarding the disconnections you mentioned, it could be caused by a poor Bluetooth connection or by wearing the earbuds incorrectly. Please make sure they are properly inserted into your ears and that Bluetooth is stable. Also, check if your earbuds' software is up-to-date for the best performance. Be sure to check out the link attached for additional options to help troubleshoot this. We appreciate your feedback on the charging case as well! If you continue to experience challenges, feel free to reach out to us at Samsung Support! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001339/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001339/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good product
on August 14, 2025
Posted by: MomWith2Jobs
[This review was collected as part of a promotion.] I enjoy the multiple features they have. From background noise to easy controls on the buds themselves. I'm not quite too sure how to use Galaxy AI on them yet, but I'm determined to get some time to figure it out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on August 14, 2025
Posted by: ThePhoneGuy
[This review was collected as part of a promotion.] The special features that come with these ear buds are amazing best noise canceling ear buds i have ever bought would definitely recommend getting a pair
Value
5
Written by a customer while visiting Samsung US
Posted by: MSan
from Jacksonville, FL
Verified Purchase:Yes
Ive own most of the galaxy buds and this one is surprisingly good. Some of the new ones arent on par with older bud versions but this one finally worth to buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds for everyday use
on August 14, 2025
Posted by: Moldypizzman
[This review was collected as part of a promotion.] They have been great so far, the sound cancelation has been nice and the sound amplification mod where it amplifying the sourounding noises is very nice to use. Being able to listen to your own music while being able to hear the sounding is very amazing, and theres no buzzes or other sounds, so you only hear the outside noise with your own music.
Value
5
Written by a customer while visiting Samsung US