Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,952 Reviews)
Rating breakdown 12,952 reviews
5 Stars
8,833
4 Stars
2,098
3 Stars
915
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great sound comfortable long lasting great featur
on August 10, 2025
Posted by: Koolbenny
[This review was collected as part of a promotion.] I have Galaxy A15 and Samsung pro3 ear buds and they are great I got them as a gift 2 days later a car ran my left side ear bud and last r
Thursday i lost the other one .How can I get the left ear bud fixed or can I get a free pair?
Thursday i lost the other one .How can I get the left ear bud fixed or can I get a free pair?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Buds!
on August 10, 2025
Posted by: Sixstring
[This review was collected as part of a promotion.] I use the Buds for everything from phone calls to audio books. The noise canceling feature is AMAZING!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound could be better
on August 10, 2025
Posted by: Gabox25
[This review was collected as part of a promotion.] The sound quality could be improved, as it lacks crispness. Additionally, there seems to be an issue with the location feature — when I’m using the buds, the app incorrectly reports that they are not nearby.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has awesome sound clarity
on August 10, 2025
Posted by: iamtheroyster
[This review was collected as part of a promotion.] That being said, need to purchase replacement tips for the activity you are doing to ensure the proper fit for sound quality.
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
I like them very much. There comfortable and loud. These ear buds are better then last ones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I love the new features added, like adaptive sound
on August 10, 2025
Posted by: MechaZora
[This review was collected as part of a promotion.] The new features are excellent additions to the buds experience, like adaptive sound mode and voice commands. The big downside is the habit of the earbuds to refuse to charge for hours at a time when they decide they have become "too hot". I've had Galaxy buds for years, and never had overheating issues, even once. But these new buds seem to refuse to charge nearly daily, whether I'm working outside or indoors
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Mecha! We're thrilled to see that you're enjoying the new features like adaptive sound mode and voice commands. Regarding the charging concern, it's worth noting that all Galaxy devices, including the earbuds, operate best within a specific temperature range. They may feel warm during charging or use, but this doesn't affect their lifespan or performance. If they do get too warm, it might prevent charging temporarily. We encourage you to check out the guidelines in the link below to help keep your devices at their optimal operating temperature. Your satisfaction is important to us, and we want you to have an exceptional experience! Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be a concern, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly incredible sound!
on August 10, 2025
Posted by: 071164
[This review was collected as part of a promotion.] I've tried many other brands, but my Galaxy Buds Pro 3 are in a class of their own. No other buds even come close to these babies! I use them for my weekly commute to work on the bus and train. I use them while I'm cycling, or when I just need to drown the world out. Awesome highs and powerful lows, I never heard music like this before!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new design.
on August 10, 2025
Posted by: Nightlong2200
[This review was collected as part of a promotion.] I really like noise cancellation, and also how useful and comfortable they are.
Value
5
Written by a customer while visiting Samsung US