Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,510 Reviews)
Rating breakdown 13,510 reviews
5 Stars
9,226
4 Stars
2,206
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
The Find portion of the samsung products Failed!
on April 14, 2025
Posted by: Samsungsux
from US
Expertise:Intermediate
Ive had buds buds FE, buds 2, buds 2pro then most recently buds 3 pro. Will be my absolute final attempt with any headphones of theirs!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, April 14, 2025
We appreciate you taking the time to share your feedback about the Galaxy Buds3 Pro. We hate to see that the Find feature did not meet your expectations. The Galaxy Buds3 Pro can be located using SmartThings Find or Samsung Find, which allow you to view their location on a map, enable a ringing sound, and receive notifications when they’ve been found. These features are accessible through the SmartThings app or Samsung Find app. If you’re experiencing difficulties with these tools, we recommend ensuring that your earbuds are registered to your Samsung account and that location permissions are enabled. Your feedback is valuable, and we’re here to assist anytime you need. If further assistance is needed, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: ping
from Louisiana
Expertise:Intermediate
Verified Purchase:Yes
Had the buds pro. These fit better in the ear canal. The sound is better. How ever responses to desired actions on the stick are at least cumbersome and perhaps will require a learning curve for touch.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Electrocuted
on October 30, 2025
Posted by: Shocking Review
Expertise:Intermediate
Left bud shocked me, leaving my body stunned.
Beware!!!!
The ringing in my body settled four days later. Four days.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 3, 2025
Hello there,
Thank you for sharing your experience with your Galaxy Buds3 Pro. We appreciate your feedback and would love the chance to learn more. Please contact our Samsung Support Team for further assistance. We appreciate your review and look forward to helping you. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy Buds3 Pro. We appreciate your feedback and would love the chance to learn more. Please contact our Samsung Support Team for further assistance. We appreciate your review and look forward to helping you. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The game changers
on March 30, 2025
Posted by: Rooster
[This review was collected as part of a promotion.] Simply a masterpiece of art mixed with pure intention in design!!
Value
5
Response from Samsung USBy R&R Team, April 24, 2025
Howdy Rooster! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It's amazing to see your enthusiasm for these buds. With their innovative design, including the Blade Lights and a comfortable, snug fit, they truly combine artistry with functionality. The Galaxy Buds3 Pro also deliver an immersive audio experience, powered by features like Adaptive Noise Control and Galaxy AI, making them a standout choice for true audio lovers. We're thrilled that they’ve made such a positive impression on you! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Buds3 Pro
on June 15, 2025
Posted by: KDramaGirl
[This review was collected as part of a promotion.] The AI feature is great! I find the battery life seems a bit limited.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Update, could be better
on July 25, 2024
Posted by: Noahfurg
[This review was collected as part of a promotion.] The sound quality is great, the design is sleek and they perform well. 2 places for improvement: I miss the actual touch/tap controls vice the tactile button. When running, it's easier to tap than clutch the bud in the exact place to switch tracks. Secondly, they are a little awkward to put back in the case. I have to spin them in a weird direction which typically makes me drop them or fall clumsily into the case, and not aligning to the slots they should fall in to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent ambient noise
on February 19, 2025
Posted by: OKCSteve
[This review was collected as part of a promotion.] These things are legit.
Great audio, great noise cancelling and great ambient sound!
I suffer and am sensitive to pressure pockets or plugged ear feeling and these things make it seem like they're not even in my ears!!! No previous Samsung buds did that, but these do.
Cons:
- An earbud broke when changing them, one get stuck (very briefly) in my ear.
- my ears tend to want to eject these things when I talk or move a certain way. It's even worse if I chew. I've tried all 3 sizes but no luck.
- An earbud broke when changing them, one get stuck (very briefly) in my ear.
- my ears tend to want to eject these things when I talk or move a certain way. It's even worse if I chew. I've tried all 3 sizes but no luck.
I also have a pair of Samsung Buds Love and still think they're the best open ear fit (if it works for you) still.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on February 25, 2025
Posted by: Juan25
[This review was collected as part of a promotion.] You can't control the volume from the earbuds and that's a deal breaker for me because I don't keep phone in my hands all the time
Value
4
Written by a customer while visiting Samsung US