Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,001 Reviews)
Rating breakdown 13,001 reviews
5 Stars
8,867
4 Stars
2,104
3 Stars
919
2 Stars
519
1 Star
592
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Love the AI feature
on July 28, 2025
Posted by: Yomamasmomma
[This review was collected as part of a promotion.] Ive got laptop, galaxy ultra 23, tablet lite 6, and ear buds. Love all my samsung devices!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New shape better grip
on July 28, 2025
Posted by: Jackallog
[This review was collected as part of a promotion.] So many great futures as AI assist but what i love the most is new shape style , it keeps buds in place even when you running....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not my favorite
on July 28, 2025
Posted by: JackDuppBuds3Pro
[This review was collected as part of a promotion.] Battery life is horrible out if the box (3.5hrs) but a few adjustments and they can last a normal amount of time (8hrs).
The Galaxy AI feature has a nice voice that reads callers and texts to me. THAT'S cool... for me.
I expected a lot longer of a battery life and that's why I don't like them at all. I had to turn off all the fancy stuff so I don't have to charge them 3-4x a day. I wasn't even USING THEM! THEY WERE JUST IN MY EAR AND DIED after 3 or 4 hours.
Active, passive, noise detection, audio stabilization, earbud hearing protection feature... Buds are dead before you finish your phone call. Again, this was MY experience and I had to adapt accordingly.
Active, passive, noise detection, audio stabilization, earbud hearing protection feature... Buds are dead before you finish your phone call. Again, this was MY experience and I had to adapt accordingly.
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
We appreciate your feedback on the Galaxy Buds3 Pro, Jack. We understand how vital a great battery life is to having a smooth experience with your buds. It's great to see you enjoy the Galaxy AI feature! To help improve your experience, we recommend a couple of adjustments. First, always store your earbuds in the charging case with the cover closed when you're not using them. This simple step can significantly help conserve battery power. Also, adjusting your notification settings through the Galaxy Wearable app (or the Galaxy Buds app if you're using iOS) can minimize unnecessary battery drain. With these tips, you'll be able to take full advantage of the up to 26 hours of playtime per charge, or even 30 hours with a fully charged case, ensuring your buds last when you really need them. We hope that these steps help increase your battery life. If you have completed these steps and you still have concerns about the battery life, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Favorite way to listen to music
on July 28, 2025
Posted by: JAMESM
[This review was collected as part of a promotion.] Highly capable earbuds. Rich sound, and capable ambient noise control make for a great combo. Ive owned my earbuds since they were first released and they are still my favorite way to listen to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic buds, great sound, and great functionali
on July 28, 2025
Posted by: Moistoatmeal
[This review was collected as part of a promotion.] I lost my first pair so I'm on my second. I liked them enough to replace them with the exact same kind. They sound great, the ANC works really well, and the battery lasts a long time. The only one complaint is that they do not always connect to charge inside the case. You must check to make sure they connect to be sure they are actually charging. Not entirely sure why they don't connect, but sometimes you have to remove them and put them back in multiple times to get them to connect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
These Bubs pro3 features are amazing
on July 28, 2025
Posted by: Godson79
[This review was collected as part of a promotion.] I love that can talk through my ears buds pro3 using AI or Google for anything at interest plus phone calls and messages
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Boss Level Buds
on July 28, 2025
Posted by: RitzKnight93
[This review was collected as part of a promotion.] Talking to Galaxy AI with these buds pro is so intuitive. Even in loud areas where there are others speaking AI knows I'm the one speaking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound
on July 28, 2025
Posted by: Smithy
[This review was collected as part of a promotion.] Absolutely love using these with my other samsung products. The sound is crisp and clear and the battery lasts quite a while. Integrated well with galaxy AI which I like alot. Only reason for 4 stars instead of 5 is that although not bad I feel the ear bud tips could be more comfortable possibly a foam? Other than that love them!
Value
4
Written by a customer while visiting Samsung US