Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,511 Reviews)
Rating breakdown 13,511 reviews
5 Stars
9,227
4 Stars
2,206
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best buds ever
on November 20, 2025
Posted by: Jedsenterprises
[This review was collected as part of a promotion.] These earbuds are more than just a luxury item there almost essential in my workplace without them the language barrier between me and the employees could potentially create a unsafe situation
With the galaxy Ai added into the package it makes retreaving info from the internet a breeze also the buds are very aware of there surroundings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST AUDIO DEVISE INVENTED!
on November 21, 2025
Posted by: Rumona
[This review was collected as part of a promotion.] My Galaxy Buds3 Pro are the best device I have bought from Samsung in a long time. The audio quality is superior to any other earbuds or headphones I have tried. I love that I can adjust the audio controls to add bass, treble, etc, they are super easy to configure. The best thing about them is the Galaxy AI! I can allow it to listen to my conversations in foreign languages and it will provide live translation. I also turn on the blade lights if I'm in a flashy mood and want everyone to know that I'm listening to music in the best way possible. There is literally no flaw with the Galaxy Buds3 Pro at all. Absolutely love them!
Value
5
Written by a customer while visiting Samsung US
Posted by: Joey
from San tan valley, az
Expertise:Expert
Verified Purchase:Yes
Good sound, but buds constantly slip out, feel cheaply made, and the case scratched quickly with minimal use.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 24, 2025
Hey Joey,
Thank you for your feedback on Galaxy Buds3 Pro. We're glad the sound meets your expectations, and your note on fit and finish highlights the importance of comfort and durability in everyday use. Insights like yours help improve both feel and function. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Thank you for your feedback on Galaxy Buds3 Pro. We're glad the sound meets your expectations, and your note on fit and finish highlights the importance of comfort and durability in everyday use. Insights like yours help improve both feel and function. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
An unfortunate nose dive.
on January 27, 2026
Posted by: JbG1023
from Charlotte, NC
Expertise:Intermediate
As somebody who has used both the original Galaxy Buds, the 1 & 2 pro, I believe I of all people am qualified to give my opinion.
1. Design: I'm not sure at all why the original buds design was ever gotten rid of. Unique and functional as could be. As someone that works with raw in a kitchen, the ability to use the clean section of my forearm to skip ahead of tracks was very nice. With the Buds 3 Pro it has this unresponsive stem. I would say I have about a 75% success rate, which is staggeringly low compared to my 95% success rate with every other iteration of the buds.
2. Fit and feel: Not only is the stem unresponsive it is also very sharp on the inside facing your ear. So if you are someone like me who enjoys wearing them while getting ready for bed, good luck. They're very painful and uncomfortable. With that said, the different sized ear tips are actually a major plus! In my case I had to go up a size and that helped the sound quality slightly. Speaking of;
3. Sound quality: Wow how the mighty have fallen... I loved each new direction in sound quality with each new iteration until the 2 Pro went down in quality just a little bit but the 3 Pro just.. what happened??? If you are like me and you don't like to use Noise Cancelling and would rather just turn off ambient mode, then say goodbye to bass entirely. But if you turn on noise cancelling or ambient mode the bass response is there and very nice pushing the sound quality maybe even on par with the original Pro model.
4. Case/battery: Compared to other wireless earbud brands and even the Galaxy Buds2 Pro the battery for the case is very underwhelming. While the buds themselves are pretty standard in terms battery, the case is not. I am plugging the case in every day to maybe every two days and I don't really use these that often anymore. When I was doing my thing at the gym I had to charge them literally every night before bed. Other brands and even the Buds2 Pro's case would give me more charges than this one. Not only that but I prefer the original Pro/2 Pro case. Much better than this cheap feeling thing we have now.
Ultimately this is a confusing mess of a product. Who were Samsung catering to with this version? Why the confusion about their identity? Why throw away any semblance of uniqueness to make a generic earbud design with less quality and functionality? Very sad after a year and two months with these.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R, February 4, 2026
Greetings Coalsax,
Thank you for taking the time to share detailed insights about your experience with your Galaxy Buds3 Pro. With each new generation of Galaxy Buds, we aim to introduce innovative design changes that focus on improving comfort, control, and sound quality across various listening environments. We appreciate your feedback on call clarity, noise management, and case usability, as these highlight how personal and situational the wireless audio experience can be. At Samsung, we continue to improve and design with a focus on functionality. We value your loyalty as a Samsung customer.
-Ty
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Thank you for taking the time to share detailed insights about your experience with your Galaxy Buds3 Pro. With each new generation of Galaxy Buds, we aim to introduce innovative design changes that focus on improving comfort, control, and sound quality across various listening environments. We appreciate your feedback on call clarity, noise management, and case usability, as these highlight how personal and situational the wireless audio experience can be. At Samsung, we continue to improve and design with a focus on functionality. We value your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Enterprise, NV
Expertise:Intermediate
Verified Purchase:Yes
Just like the AirPods Pro 3's. Similar design and functionalities.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
What’s up Tech Dad,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The clean design and intuitive features are designed to feel familiar while delivering a distinctly Galaxy audio experience. The way the earbuds are able to seamlessly integrate with your device makes for smooth listening and easy connection Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The clean design and intuitive features are designed to feel familiar while delivering a distinctly Galaxy audio experience. The way the earbuds are able to seamlessly integrate with your device makes for smooth listening and easy connection Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Danny
from El Paso, TX
Expertise:Intermediate
Verified Purchase:Yes
I've always been a big Samsung fan. And this product is no disappointment. Just having a little issue with the ear bud fittings. Other than that, the sound, the design are on point as they use to say!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Howdy Danny,
Thank you for sharing your experience with this Galaxy audio product. It’s great to hear that the sound quality and design met expectations. Comfort and fit play an important role in the listening experience, especially during extended use. Please check out the online article linked below on how to get a good fit with your Galaxy Buds3 Pro so you can continue to have a great listening experience. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Thank you for sharing your experience with this Galaxy audio product. It’s great to hear that the sound quality and design met expectations. Comfort and fit play an important role in the listening experience, especially during extended use. Please check out the online article linked below on how to get a good fit with your Galaxy Buds3 Pro so you can continue to have a great listening experience. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Chelsea
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Im using these my new buds for work and so far they’ve been great!
Response from Samsung USBy R&R, February 10, 2026
Hello Chelsea,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear they’ve supported you well at work and provided consistent performance all day. Reliable sound and comfort can make a big difference in busy routines, and we’re glad these have been a strong companion for you. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear they’ve supported you well at work and provided consistent performance all day. Reliable sound and comfort can make a big difference in busy routines, and we’re glad these have been a strong companion for you. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
terrible battery life
on February 16, 2026
Posted by: DJGJ
Expertise:Intermediate
battery is terrible drains when not in use at a rapid pace compared to previous generations , sound quality is just ok for the price, i honestly would not recommend these, only positive i can give is the ease of connectivity to samsung devices.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R, February 17, 2026
Hey there DJGJ,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We appreciate your positive note on their easy connectivity within the Galaxy ecosystem. However, we understand your concern regarding battery life. Whether it's an early morning workout or late-night studying, you want your earbuds' battery to last as long as you do. We’re here to share tips on charging, maximizing battery life, and preventing damage. A few simple adjustments can help conserve power so your earbuds last when you need them most. Try these tips: Keep earbuds in the charged case with the cover closed when not in use. Adjust notification settings via the Galaxy Wearable app on your connected phone. Ensure your earbuds are properly seated in their case and that the case itself is charged. Use only genuine Samsung chargers and cables for charging. For more battery-saving tips, check out our linked guide. Thanks for reaching out and for choosing Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We appreciate your positive note on their easy connectivity within the Galaxy ecosystem. However, we understand your concern regarding battery life. Whether it's an early morning workout or late-night studying, you want your earbuds' battery to last as long as you do. We’re here to share tips on charging, maximizing battery life, and preventing damage. A few simple adjustments can help conserve power so your earbuds last when you need them most. Try these tips: Keep earbuds in the charged case with the cover closed when not in use. Adjust notification settings via the Galaxy Wearable app on your connected phone. Ensure your earbuds are properly seated in their case and that the case itself is charged. Use only genuine Samsung chargers and cables for charging. For more battery-saving tips, check out our linked guide. Thanks for reaching out and for choosing Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US