Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,026 Reviews)
Rating breakdown 13,026 reviews
5 Stars
8,883
4 Stars
2,111
3 Stars
920
2 Stars
519
1 Star
593
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: F Patel
from TX
Expertise:Intermediate
Verified Purchase:Yes
Great product. Noise cancelation is good. Sound quality is wonderful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quality Device
on July 24, 2025
Posted by: SBlaze310
[This review was collected as part of a promotion.] This devices quality build is amazing. The addition of Galaxy AI takes it to a whole other level. It does a lot !
Value
5
Written by a customer while visiting Samsung US
Posted by: Mailman
from Miami
Expertise:Expert
Verified Purchase:Yes
This is amazing. Voice activation. Do t need to lower the volume or pause while having a conversation with someone else. As soon as you talk the volume of the earbuds lowers itself. It will also raise the volume or lower the volume with your command. Will also pick up a call without touching a button(voice activation)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for your wonderful feedback! We’re thrilled to see that you’re enjoying the voice activation feature on the Galaxy Buds3 Pro. This feature allows you to perform various actions simply by speaking your commands. You can play music, adjust the volume, and answer incoming calls using just your voice. If you have a voice assistant set up on your phone, such as Bixby, your buds can utilize Bixby as well, further enhancing your experience. The automatic volume adjustment you mentioned is truly a game-changer, and we’re glad it’s making your daily interactions easier. We appreciate your insights and hope you continue to explore more features with your buds! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Matthew Digioia
from Chic
Verified Purchase:Yes
I love the Samsung Galaxy Earbuds Pro3. Comfortable in the ears. Nice clean sound too. The noice canceling is pretty good as well. Definitely recommend the product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for your review of the Samsung Galaxy Buds3 Pro, Matthew. It's great to see that you find them comfortable and enjoy the clean sound quality. The active noise cancellation feature is designed to enhance your listening experience by minimizing outside distractions, and we're glad you found it effective. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Galaxybuds Review
from Chicago
Verified Purchase:Yes
I'm already starting to hear static in the left earphone. I've only used them about a handful of times.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for sharing your candid experience with the Galaxy Buds3 Pro. We understand how frustrating it can be to hear static in the earbuds, especially after only using them a few times. To improve your experience, we suggest checking for software updates for both your earbuds and the connected device. Keeping everything updated can really enhance performance. Additionally, trying a restart or resetting your Galaxy Buds might help clear up any static sounds. Please refer to the attached link for additional troubleshooting options if needed. We hope these tips help you resolve this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01211003/
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy buds 3 Pro
on July 25, 2025
Posted by: Dean53169
[This review was collected as part of a promotion.] The Buds 3 that I purchased were thru a previous owner, so didn't get new but almost new. I have had no real problems with them, the sound is great and I work outside alot with groundskeepers doing there loud machines pretty much all day and I'm impressed with the noise canceling and the battery length so far. Would totally recommend this earbud to others. Now the speaker that gets used during phone calls has been the only problem. The person has a hard time hearing me but that could me and my long hair getting in the way. Not sure but that's the only thing. Great product! Still trying to figure out using the Galaxy AI part of it but will get there.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome buds
on July 25, 2025
Posted by: Wizard
[This review was collected as part of a promotion.] These buds are so.much better than previous versions. I like the new form facctor. The sound is incredible and the fit is perfect. The inclusion of galaxy AI takes these buds to a completely new level. I was able to use them in a conversation with someone who spoke Spanish.And they really helped make the conversation a lot more fluid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has fantastic quality, small quirks.
on July 25, 2025
Posted by: Ggreene436
[This review was collected as part of a promotion.] These earbuds have fantastic quality, with all audio modes being extremely easy to toggle between.
I especially LOVE the ability to change the volume just by saying the words "volume up" or "volume down". Crazy convenient!!!
Galaxy AI is super helpful as well, and a big improvement over the previous models.
The fit is the best part, as these fit my ears better than other more expensive buds.
The only hiccup I've experienced is a strong "humming" sound coming from the right bud. This is super unfortunate as I'll have to exchange these. This was the only negative I've experienced with this purchase.
Value
4
Written by a customer while visiting Samsung US