Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,029 Reviews)
Open Ratings Snapshot
Rating breakdown 13,029 reviews
5 Stars
8,885
4 Stars
2,112
3 Stars
920
2 Stars
519
1 Star
593
78%of customers recommend this product. 
(
3,496 out of 4,507
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
I think the title is perfect. Straight to the poin
on July 22, 2025
Posted by: Bunker72
[This review was collected as part of a promotion.] The Buds Pro3 are great. When using AI it helps when im having trouble finding what info I want or just for helping me with the use of my buds. Their comfort and size are the best qualities. The thing I have the most trouble with is the volume, can't seem to get my fingers to do the right thing every time.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 22, 2025
Thank you so much for your thoughtful review of the Galaxy Buds3 Pro! We're pleased to see that you find them comfortable and appreciate their size! Those are qualities we really pride ourselves on. It's great to know that the AI feature has been helpful for you when searching for information and making the most of your buds. We understand that adjusting the volume can be tricky at times, and we appreciate your feedback on that. If you have any questions or need further assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features
on July 22, 2025
Posted by: Kal112El
[This review was collected as part of a promotion.] The noise cancelation when these earbuds are amazing. I found myself walking through a concert on the phone, and the person of the end was not able to hear anything or anyone else besides me.
Playing music with the earbuds sounds incredible. The bass is perfect and the levels makes any song sound great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product!
on July 23, 2025
Posted by: L Wade
from Texas
Expertise:Expert
Verified Purchase:Yes
Excellent noise reduction when in use. The quality of sound is amazing. I'm very happy with my purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 23, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, L Wade. We love to see that you are enjoying the excellent noise reduction and the sound quality as a whole. The Buds3 Pro features an Enhanced 2-Way Speaker, which includes an improved woofer and tweeter. This design provides a wide frequency response, allowing you to hear the subtle details in your music. We're glad to know that you're happy with your buds, and if you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent my Buds
on July 23, 2025
Posted by: Manny2rican
[This review was collected as part of a promotion.] The best experience is the fitting and sound quality. AI features make them even better. Soooo over all my buddies are my budspro.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My buds3 pro
on July 23, 2025
Posted by: Ton143
[This review was collected as part of a promotion.] These buds are the best i have ever had. Sound is excellent, the noise cancelation feature is the best specially while working or meditating, quick to charge, and when one or two of the buds are misplace you can track easy as they emit a sound
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2025
Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Ton143. We're so happy to know that you think of these buds as the best you've ever had. It's nice to see that the sound has been excellent and that the noise cancellation feature is exceptional, especially while you're working or meditating. We appreciate that it helps you stay focused. We’re also pleased to know that you value how quickly they charge, adding convenience to your busy lifestyle. It's great that you appreciate the Find My Earbuds feature and how easily you can track your buds. If you ever have any questions or feedback, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds 3 pro
on July 23, 2025
Posted by: Omar77346
[This review was collected as part of a promotion.] This are good sounding buds but keep falling out of my ear. Therefore I lost one buds and u can't just buy one bud. What a shame.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 24, 2025
Thanks for sharing your honest review of the Galaxy Buds3 Pro with us, Omar. We're so happy to see that they sound wonderful to you, but we hate to hear about the fact that you lost one of your buds because they fell out. If your Galaxy Buds have gone missing, you can easily locate them using SmartThings Find or Samsung Find. Both services let you narrow down your buds’ location on a map, enable a ringing sound, and receive notifications when they’ve been found. If you need instructions for this, we recommend checking out the link attached below. Regarding the buds falling out, we've also added a link for tips on how to get your buds to fit without them falling out. If you need any further assistance with this or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cooler than a winter breeze
on July 23, 2025
Posted by: HighSoulSociety
[This review was collected as part of a promotion.] The sound quality is phenomenal. The integration with Galaxy Ai and Gemini is flawless. The 360 spacial audio tracking is a pretty fun and unique feature. It gives streaming and gaming a next level experience! The sound canceling feature pairs very well with the ambience feature and the lightning fast charging the case offers is just amazing! The only area for improvement I would like to see is in the automatic volume drop when it detects my voice. Its too sensitive when I'm in the gym and grunting through my workout. Other than that I use them anywhere and everywhere I go! Please offer more colors and a way to keep the l.e.d. lights on permanently becuase they look super cool!
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for sharing your wonderful review! We’re happy to see that you love the sound quality and the seamless integration with Galaxy AI and Gemini. It’s great to see that the 360° spatial audio elevates your streaming and gaming experience! We appreciate your feedback on the automatic volume adjustment. We recommend checking for updates in the Wearable app that may help optimize your buds' performance. We’re always looking to enhance our products, so your insights are valuable to us. Your suggestion for more color options is very much appreciated! Thank you for being a part of our Galaxy community, and we hope you continue to enjoy your Galaxy Buds3 Pro! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Beat & Sound Master 3000 +
on July 23, 2025
Posted by: AYIANAC96
[This review was collected as part of a promotion.] I used these during a music recording about a month ago I loved the sound period . The quality is super amazing I will say it 4-D sounding quality will have you thinking you have a theatre inside your head .
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 24, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Ayianac96. It's awesome to see that you loved the sound quality of these buds during your music recording! The 4D audio experience is made possible by the Enhanced 2-Way Speaker, which features both an enhanced woofer and tweeter. This design offers a wide frequency response, allowing you to hear the minute details in your music and enjoy a theater-like sound. We hope you continue to enjoy your experience with the Buds3 Pro, and we look forward to hearing more from you in the future. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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