Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,511 Reviews)
Rating breakdown 13,511 reviews
5 Stars
9,227
4 Stars
2,206
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great quality
on August 26, 2025
Posted by: Fran374
[This review was collected as part of a promotion.] I've been using the galaxy buds pro and what I love the most is the noise cancelation I use them daily at work to protect my ears from the noise that all the tools that I used and when the battery is dying they charge very fast and the music quality is very good way better than all other earphones that I had in the past.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jerome
Verified Purchase:Yes
Fit is not that great. Sound is not great. Pinch and volume functionality is awkward
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Jerome! To make the most of the pinch feature, it’s important to know the location of the pinch area. We will include a link to the manual for visual reference. For detailed instructions on how to use the pinch and swipe gestures effectively, please refer to pages 24 and 25 of the manual. Since you have concerns about the fit, be sure to try out the additional earbud tips that come with your buds. You can also use the Fit Test feature in the Wearable app to find the best fit for you. Additionally, for customizing the sound to your personal preference, don’t forget to use the Equalizer feature. You can select from several different equalizer options and enjoy the same music with a different and unique sound. If you have any further questions or concerns, feel free to contact us at Samsung Support. -Kelvin
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
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https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
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Written by a customer while visiting Samsung US
Customer Rating
5
⭐️⭐️⭐️⭐️⭐️ Review for Samsung Galaxy Buds 3 Pro
on August 28, 2025
Posted by: Police
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️ Review for Samsung Galaxy Buds 3 Pro
The Samsung Galaxy Buds 3 Pro are truly impressive and worth every penny. The sound quality is rich, balanced, and crystal clear, with deep bass and sharp highs that make music, podcasts, and calls sound amazing. The active noise cancellation is outstanding—it blocks out background noise effectively while still offering an ambient mode when you want to stay aware of your surroundings.
Comfort is another big win. The Buds 3 Pro fit securely and feel light even during long listening sessions, making them great for workouts, travel, or everyday use. The design is sleek and modern, and the case is compact with a premium feel.
Battery life is excellent too, easily lasting through the day with fast charging support. On top of that, seamless Galaxy ecosystem integration makes switching between devices smooth and effortless.
Overall, the Galaxy Buds 3 Pro deliver top-tier performance, comfort, and style. Perfect for anyone who wants premium wireless earbuds without compromise.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your wonderful review of the Galaxy Buds 3 Pro! We appreciate you taking the time to share your thoughts. It’s great to know that you enjoy the rich and balanced sound quality. The deep bass and sharp highs are designed to enhance your experience with music, podcasts, and calls. We're glad you find the active noise cancellation effective. It’s built to block out background noise while allowing you to switch to ambient mode when you want to stay aware of your surroundings. This feature is especially useful for your active lifestyle. Comfort is very important to us, so we are happy to know that the Buds fit securely and feel light even during long sessions. They are designed for workouts and everyday use, and it sounds like they meet your needs perfectly. We appreciate your service as a police officer. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Not great for communication use just movies/music
on August 30, 2025
Posted by: Tron84
from Arizona
Expertise:Intermediate
A big price tag for Bluetooth headphones that only is good for is listening to music or movies. Using for talking is non existent. Every phone call taken on my buds no one can hear me.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We understand that communication is just as important as enjoying music and movies. If you're having challenges with call quality, please check the battery status of your earbuds. If the battery is low, charging them can make a difference. You can monitor the battery level conveniently through the Galaxy Wearable app. Additionally, it's important to inspect your earbuds for any build-up of dirt, earwax, or debris, especially around the microphone. Regular cleaning can significantly improve sound quality. Make sure to check the air ducts and speakers to ensure they’re clear as well. You may also want to examine your earbuds for any physical damage, like a cracked case or any loose parts. For more detailed troubleshooting options regarding the sound quality you’re experiencing on calls, please refer to the link provided. Should this persist, we encourage you to reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#:~:text=If%20your%20Galaxy%20Buds%2C%20Galaxy,Samsung%20earbuds%20using%20a%20computer
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/#:~:text=If%20your%20Galaxy%20Buds%2C%20Galaxy,Samsung%20earbuds%20using%20a%20computer
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Written by a customer while visiting Samsung US
Customer Rating
2
Poor fit
on August 31, 2025
Posted by: Likeanc
from Ohio
Expertise:Intermediate
I like the sound and features. But the fit is very poor. I tried all three tips with no improvement. I feel if these were engineered correctly the fit would not be a problem.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your feedback regarding the fit. We understand that not finding the right fit can be frustrating, especially since you’ve already tried all three tips. It’s important that the buds fit comfortably without gaps, as this helps prevent sound leaks and ensures optimal audio quality. Galaxy Buds are designed to accommodate a variety of ear types and sizes, and we want to assist you in finding the right fit. If you need guidance on changing the tips, please refer to our instructions for the Buds3 Pro tips. Once you select the right tips, ensure that the 'R' and 'L' markings are positioned correctly, with the microphone angled toward your mouth. You can fine-tune the fit by rotating the earbuds until they feel just right. Additionally, consider running an earbud fit test in the Galaxy Wearable app to confirm the optimal fit. If you have any further questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: IAMBLAZE
Verified Purchase:Yes
Very nice buds with clean audio, hope otherwise go out and get these.
Written by a customer while visiting Samsung US
Posted by: Nitzer
Verified Purchase:Yes
Nice looking, light weight, nice sound, good noise cancellation, but could be better :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Nitzer! We're happy to see that you like their design, lightweight feel, and sound quality. The Buds3 Pro features an enhanced 2-way Speaker with an advanced woofer and tweeter that captures every tiny detail in your music, which makes the listening experience even better. We appreciate your feedback and would love to know what more can be done to improve your experience with the Buds3 Pro. If you have any questions or would like to share suggestions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Bassam
from San Diego, CA
Expertise:Expert
Verified Purchase:Yes
I regret my purchase, it does not auto interpret as advertised, instead they are dependent on the AI feature to be activated on phone device (which in some cases is blocked by the carrier), also my new buds came with a defect detecting moisture and blocking charging randomly without exposure to liquid or moisture.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro, Bassam. We appreciate your feedback regarding the Interpreter feature. In terms of the moisture detection concern and the inability to use this with your carrier, we want to address that right away. Samsung offers a 12-month limited warranty for manufacturer's defects, and we encourage you to reach out to Samsung Support so we can gather additional details and assist you further with this matter. Also, consider looking into Samsung Care+ for extended protection and support for your devices. Your satisfaction is a priority for us, and we’re here to help! Please reach out to us at Samsung Support so that we can work with you to get these concerns resolved. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US