Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,041 Reviews)
Rating breakdown 13,041 reviews
5 Stars
8,895
4 Stars
2,114
3 Stars
920
2 Stars
519
1 Star
593
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
The best I've had yet
on July 18, 2025
Posted by: Kreffe25
[This review was collected as part of a promotion.] I would put these buds against anything and still choose these. I love them.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dale
from Huatulco, Mexico
Expertise:Intermediate
Verified Purchase:Yes
Quality and comfort, easy to sync, no problems. Used in the gym, outside excursions practically all day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome buds
on July 19, 2025
Posted by: Meme85
[This review was collected as part of a promotion.] I love my buds 3 pro! How they seamlessly work with my galaxy device and can notify me when I get a text message. The sound quality is awesome!
Value
5
Written by a customer while visiting Samsung US
Posted by: Saintzaire
Expertise:Intermediate
Verified Purchase:Yes
Great product, use easy with all my Samsung products, sounds good.
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic pair of buds
on July 19, 2025
Posted by: ShopReviews
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro are a fantastic choice for anyone who prioritizes sound quality, comfort, and intelligent features like Galaxy Al. The ANC is great, and the sound tuning via Al adds a level of refinement that you don't often find in truly wireless earbuds. While they're a bit on the pricier side, they're well worth the investment if you're looking for premium, feature-rich earbuds that integrate seamlessly into the Samsung ecosystem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The device is good but...
on July 19, 2025
Posted by: Cmwill1972
[This review was collected as part of a promotion.] Galaxy AI still leaves a lot to be desired. The Buds will fall out of left ear and now sometimes it connects and disconnects which is a hassle
Value
3
Response from Samsung USBy R&R Team, July 21, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Cmwill1972. We understand that having the left earbud fall out and experiencing disconnections can be frustrating. An improper fit might be contributing to the connectivity, so we encourage you to check out the troubleshooting options available in the link attached and also be sure to make sure that you have tried the other bud tips to help get a better fit. There are some great tips to help you. We appreciate your feedback, and we hope to see that the resource helps resolve this concern. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Cesar
from Miami
Expertise:Intermediate
Verified Purchase:Yes
The headset microphone doesn't work and the connection to the phone is poor.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, July 21, 2025
We appreciate your candid feedback on the Galaxy Buds3 Pro, Cesar. The Buds3 Pro utilizes machine learning to minimize background noise so your voice is heard even in busy environments. Bluetooth Super Wideband further improves call quality by doubling audio bandwidth for more natural-sounding speech. If you're still facing challenges regarding the microphone and the connection, we recommend checking out the links attached for options to help troubleshoot this. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/levant/support/mobile-devices/what-to-do-when-the-galaxy-buds-microphone-is-not-working/#:~:text=You%20may%20solve%20the%20microphone,be%20there%20to%20help%20you. (microphone)
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/levant/support/mobile-devices/what-to-do-when-the-galaxy-buds-microphone-is-not-working/#:~:text=You%20may%20solve%20the%20microphone,be%20there%20to%20help%20you. (microphone)
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung phone it's great it has so much
on July 19, 2025
Posted by: Redman792
[This review was collected as part of a promotion.] One of the best thing about my phone is the AI what a wonderful thing it is how did I function before without this just great how it makes my life so much easier ,thank you for my AI
Value
5
Written by a customer while visiting Samsung US