Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,041 Reviews)
Rating breakdown 13,041 reviews
5 Stars
8,895
4 Stars
2,114
3 Stars
920
2 Stars
519
1 Star
593
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Trash products
on July 17, 2025
Posted by: Weston
from Tennesee
Galaxy buds 3 pro is peice of garbage i was able to always snap the ear tips on until today they would not go on and I was told I will have to buy new ones there a rip off only last 6 months to a year. Dont reccomend this product is trash
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, July 18, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Weston! We understand that you're facing some challenges with the earbud tips, and we would like to offer assistance. It appears that one of the tips may have been damaged while you were trying to reinsert it into the earbuds, and you've been informed that you might need to purchase replacements. We are committed to helping our customers and would like to gather additional information to work towards a resolution. Please reach out to us at Samsung Support, so we can further assist you. In the meantime, we have attached a resource to help with the proper way to change your bud tips. We look forward to hearing from you! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003496/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003496/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Most useful earbuds I've owned.
on July 18, 2025
Posted by: Darthdave
[This review was collected as part of a promotion.] My Galaxy pro buds 3 have made work a lot easier, they have some of the coolest AI features I've ever seen being able to translate in real time when you encounter a foreign language. That's been the most impactful however they also have some of the best sound quality I've ever heard when using this kind of device. The audio is clear and crisp it also makes it very convenient for talking on the phone sometimes they hear me better using the earbuds than they do just using my phone.
Value
5
Response from Samsung USBy R&R Team, July 18, 2025
Thank you so much for sharing your experience with the Galaxy Buds 3 Pro! We’re more than happy to see that the real-time translation feature has made such a positive impact on your work and that you’re enjoying the incredible sound quality. It’s always our goal to enhance your daily activities, whether it’s through seamless communication or exceptional audio clarity. Your feedback means a lot to us, and if you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THE NOISE CANCELLIG
on July 18, 2025
Posted by: TWolf7
[This review was collected as part of a promotion.] The noise canceling on the Buds 3 Pro is amazing! It blocks out most background noise, so you can really focus on your music or calls. Super helpful in loud places, and the ambient mode is great when you need to hear what's around you. Definitely one of the best features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds!
on July 18, 2025
Posted by: Lep006
[This review was collected as part of a promotion.] These earbuds have certainly captured my attention with their sleek design and comfortable fit. The sound quality is remarkable, providing a rich and immersive listening experience. I appreciate the long battery life, which allows me to enjoy my music throughout the day. Furthermore, the ease of use and seamless connectivity have made them an indispensable part of my daily routine. Overall, these earbuds have exceeded my expectations, and I am thoroughly impressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review of my pro 3s
on July 18, 2025
Posted by: Twistedangel
[This review was collected as part of a promotion.] Over all sound quality is off the charts! The ambient and adaptive options are really great for sound control whether its a noisy crowded place or completely quiet the buds adaptive and create my own personal concerts. The Galaxy Ai is incredible with anything you challenge it with. And the interpreter option has been a complete life saver!! Definitely recommend pro 3s for anyone anywhere anytime!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feel incompelete without my buds
on July 18, 2025
Posted by: Nitroka
[This review was collected as part of a promotion.] I am so use to carrying my buds3 pro that if they are not in my pockets, I start getting a feeling of incompleteness. They are super easy to use and comes with great battery life.
I use them at work to attend my meetings on Microsoft teams and also use them later in the gym to listen to podcast & music. The ambient feature is truly innovative as I can hold a full conversation with my gym buddy without having to take these buds off.
I use them at work to attend my meetings on Microsoft teams and also use them later in the gym to listen to podcast & music. The ambient feature is truly innovative as I can hold a full conversation with my gym buddy without having to take these buds off.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does way more than expected
on July 18, 2025
Posted by: Lovemysamsungs
[This review was collected as part of a promotion.] I was just looking for new buds but these have become my hearing aids as well. They are amazing.
I have 2 samsung tvs, 2 tablets and the flip5 and flip 6. The buds transition to each item as needed with no real work on my part. The TVs require you accepting the buds on the screen but that is all.
Very comfortable when the right tips are used.
So much more than expected.
I have 2 samsung tvs, 2 tablets and the flip5 and flip 6. The buds transition to each item as needed with no real work on my part. The TVs require you accepting the buds on the screen but that is all.
Very comfortable when the right tips are used.
So much more than expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great when its great
on July 18, 2025
Posted by: Grmreaper
[This review was collected as part of a promotion.] Ive had the buds pro3 for 10 months now and they were an absolute DREAM... for the first 7-8 months. I started getting a loud squeal every 3 or 4 seconds if ANC or pass thru was enabled which was... disappointing to say the least for what they're charging.. and, speaking of charging... after about another month, the right bud just.. stopped charging. I could get thru without any or pass thru but losing a whole bud hurt too much to overlook.
To their credit, Samsung Support did well by me. After reaching out and a brief interaction with AI, I was greeted by an actual person and they set me up to send them in for a repair/replacement.
Ive yet to receive them back but I have no reason to doubt they will be in anything less than peak performance condition.
Overall, GREAT headphones with a big BUT my pair started giving out riiiight before my warranty was up.... which raises some red flags for me on their build, especially for the cost. Get em if you want quality buds and have a bit of disposable income or can get em on an installment plan.
Value
4
Written by a customer while visiting Samsung US