Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,041 Reviews)
Rating breakdown 13,041 reviews
5 Stars
8,895
4 Stars
2,114
3 Stars
920
2 Stars
519
1 Star
593
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Wow just WOW!
on July 11, 2025
Posted by: HoosierHawk
[This review was collected as part of a promotion.] I bought these buds because I was wanting to test out the translate feature and I wanted some earbuds for listening to music on the new s25 Ultra. I am thoroughly impressed with the sound quality, noise canceling and head tracking 360 experience. The way the sound shifts from one ear to another as you turn your head completely changes your experience when watching videos or listening to music it's like you're there live. The ambient speaking feature where it realizes when you start to talk and turns down the volume is very nice as well. The real time Translate feature reminds me of Star Trek in the Universal translator. These earbuds are a great companion for an s25 Ultra or any other new Samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is Great overall but still has some issues
on July 12, 2025
Posted by: Qwer1234
[This review was collected as part of a promotion.] Sound and noise cancelation are great on the earbuds. The integration with galaxy AI in the noise cancelation for the adaptive noise cancelation is very helpful in identifying noises to drown out vs when I am talking to listen.
Some of the biggest issues I have tho is the auto switch is buggy sometimes when switching from tablet to phone. Sometimes it is very sensitive and switches right away but sometimes it doesn't switch at all and I have to reconnect it entirely. The pairing is similar for single devices where sometimes it doesn't pair so you have to totally reconnect them. Sometimes the sound will cut out as well on one side if I turned my head but that doesn't seem to be a constant issue but once in a while.
I had issues with the charging after I wore them in the rain needing it to get repaired even they are rated as water resistant.
The real time translation feature i used once which was a big part of the Galaxy AI promotion was kinda buggy but it still worked to a satisfactory point.
Some of the biggest issues I have tho is the auto switch is buggy sometimes when switching from tablet to phone. Sometimes it is very sensitive and switches right away but sometimes it doesn't switch at all and I have to reconnect it entirely. The pairing is similar for single devices where sometimes it doesn't pair so you have to totally reconnect them. Sometimes the sound will cut out as well on one side if I turned my head but that doesn't seem to be a constant issue but once in a while.
I had issues with the charging after I wore them in the rain needing it to get repaired even they are rated as water resistant.
The real time translation feature i used once which was a big part of the Galaxy AI promotion was kinda buggy but it still worked to a satisfactory point.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Noise Canceling, and Galaxy AI is amazing
on July 12, 2025
Posted by: SamsungWover
[This review was collected as part of a promotion.] Surround sound, Noise Canceling, ambient sound, auto voice detect. These are all amazing features that add to this amazing product. Their use in daily, along with Galaxy AI enhances many aspects of daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use, only 1 issue
on July 12, 2025
Posted by: NickGalaxy
[This review was collected as part of a promotion.] I love my galaxy buds. I use them every day during lunch while watching YouTube or listening to music. I pretty much wear them throughout the day, its convenient to have the audio adaptation to your surroundings. My only gripe (which is not a huge deal) is when I wear them in the gym. They don't fall out too much and usually can make it through me jumping around. However, when I get really sweaty they start to mive around and will slowly fall out after about 40 minutes and then I need to constantly adjust from there. If the silicone portion that goes into your ear were more like the "fin" shape of the original galaxy buds that I had. I think they would stay in better. I still like the overall styling of the buds 3 pro but I just think the silicone could be changed up for a better hold in the ear. Great product and Ill still continue to use them in the gym, audio is unmatched and I love the Grey color and overall styling.
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Wills point Tx
Expertise:Intermediate
Verified Purchase:Yes
Very nice and great noise cancelation. Recommend to purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, July 12, 2025
Thank you for your positive feedback on the Galaxy Buds3 Pro! It’s awesome to know you’re enjoying the outstanding noise cancellation feature. We designed it to provide an immersive listening experience, and it's great to see it making a difference for you. We hope to hear more from you in the future. If you ever need anything or have any questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Connect Four/For Galaxy
on July 12, 2025
Posted by: Misterhuz
[This review was collected as part of a promotion.] My second pair of Galaxy Buds, I previously owned the Buds Pro. After trading those in for the upgrade to the Buds Pro 3 I have really been impressed. Glad the company decided to do their on thing and not try and copy competitors. The Buds connect to all my Galaxy products with ease, my S24 Ultra, Tab S8 Ultra, and Galaxy Pro Book 5..The sound quality is great and I have recently began to use it with the AI features particularly photo editing. Really appreciate Samsungs ecosystem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great product but it misses some of the usefulness
on July 12, 2025
Posted by: Oldschlcrzy7
[This review was collected as part of a promotion.] I received these from my wife a couple weeks ago and they have worked out terrifically except they always fall out of my ears regardless of which adaptive your butt I put on them. I have had consistent issues with getting my AI to work seamlessly with my phone I don't know why that is and I haven't really found a good guide to explain how to fix it
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
How's it going? Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re thrilled to see that they’ve been working wonderfully for you! We understand your concern about the earbuds falling out, and that can be a challenge. To help you find a better fit, we’re including a link below that offers guidance on selecting the right ear tips and how to get the best fit. For the AI features, ensuring that both your Galaxy Buds and phone are updated to the latest software can really enhance functionality. If you’ve already done that and are still encountering difficulties, please don’t hesitate to reach out to Samsung Support. We’d love to gather more details and provide the assistance you need. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Sergio
from Buenos Ares, Argentina
Expertise:Beginner
Verified Purchase:Yes
first time I got one of this kind...One way journey!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US