Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,042 Reviews)
Rating breakdown 13,042 reviews
5 Stars
8,896
4 Stars
2,114
3 Stars
920
2 Stars
519
1 Star
593
78%of customers recommend this product.
(
3,496 out of
4,507)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Excellent Quality & Sound
on July 10, 2025
Posted by: KaiKrishna
[This review was collected as part of a promotion.] I AM so grateful that i get to use these headphones. Thanks for designing such a wonderful product Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
100% amazing
on July 10, 2025
Posted by: Neekerzmama
[This review was collected as part of a promotion.] . I can use galaxy Ai. I am computer illiterate. That's why I like to use the Alexa, apps, etc. No need with galaxy Ai, life becomes a breezeI worried about Not being able to understand what galaxy Ai does but is my go to for really just about everything Aside from Galaxy Ai being amazing.....
I said I would never spend crazy money like this on a pair of buds. A binge that they are tiny and I lose stuff very easily. I think they were well worth surprise. I just was little uneasy about owning something so small. The possibility of losing it these things are amazing. The quality of sound is breathtaking I have no regrets I love these
I said I would never spend crazy money like this on a pair of buds. A binge that they are tiny and I lose stuff very easily. I think they were well worth surprise. I just was little uneasy about owning something so small. The possibility of losing it these things are amazing. The quality of sound is breathtaking I have no regrets I love these
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing sound and connectivity
on July 10, 2025
Posted by: Kpnitrl
[This review was collected as part of a promotion.] I've used these earbuds flawlessly for the past six months, especially for workouts where they stay perfectly secure. The audio quality is excellent, with clean and distinct bass, treble, and mids that make all my music pop.
My only minor gripes are inconsistent voice command recognition and occasional static during calls. The static seems linked to the cool flashing lights; turning them off resolves the issue and clarifies calls.
Despite these small drawbacks, I highly recommend these earbuds.
My only minor gripes are inconsistent voice command recognition and occasional static during calls. The static seems linked to the cool flashing lights; turning them off resolves the issue and clarifies calls.
Despite these small drawbacks, I highly recommend these earbuds.
Value
4
Response from Samsung USBy R&R Team, July 17, 2025
Thanks for sharing your insights with us, Kpnitrl. We love to see that you've been able to use the Galaxy Buds3 Pro flawlessly for the past six months without any hiccups. It's great to see that they stay secure during your workouts and provide excellent audio quality with distinct bass, treble, and mids that elevate your music experience. Your feedback on the inconsistent voice command recognition and occasional static during calls is valuable. If you're still getting static, we recommend checking out the link attached for info to help troubleshoot. Regarding the voice recognition, we recommend checking to make sure that your buds are up to date with the latest software update, and you may also need to reset your buds. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/latin_en/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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https://www.samsung.com/latin_en/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice sound
on July 10, 2025
Posted by: Jimates
[This review was collected as part of a promotion.] These little buds are amazing, noise cancelation is a plus... sound is crystal clear...would buy again.
Value
5
Written by a customer while visiting Samsung US
Posted by: Auto
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Fitment sucks, even when it tells you that you have the right tips in. I traded in my buds pro 2 for them and I regret it. Buds pro 2 fit better and feel better when wearing them.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, July 10, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We truly appreciate your feedback about the fit. To achieve the best comfort and sound quality, we recommend checking the directional marks on the bottom of the earbuds. Look for an "L" on the left bud and an "R" on the right. Make sure to insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Additionally, angling the earbuds slightly so the microphone on the bottom points towards your mouth can enhance call clarity. Adjusting the buds by rotating them forward and backward might also help you find that ideal fit. Lastly, we encourage you to run an earbud fit test in the Galaxy Wearable app. This feature is a great way to confirm that you have the proper fit for optimal audio performance. If there are any other concerns, dont hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro are great
on July 10, 2025
Posted by: Breangel1990
[This review was collected as part of a promotion.] They are nice. The sound is great. I like the adaptive mode personally. But I recommend these.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best TWS for Galaxy Users
on July 10, 2025
Posted by: Fjmg91
[This review was collected as part of a promotion.] This are by far the best wireless Earbuds I ever had.
The sound quality is amazing, and I love that know you can make your own EQ t make them sound as you like, in my case with a boost on bass.
Voice controls are great, I use them more than I expected to, they are very useful when your hands are busy or you are doing something else.
The Galaxy AI features for translation is very useful too, I had a problem not being able to communicate with a person that did no speak English, and the translation solve the day.
The adaptavie ANC works great for me and I love the adaptavie EQ, the buds just sound great, I have never experienced this level of quality on audio before.
I use them usually at the gym or when playing games, specially shooters, because they let your hear everything.
Great for music and podcasts.
The sound quality is amazing, and I love that know you can make your own EQ t make them sound as you like, in my case with a boost on bass.
Voice controls are great, I use them more than I expected to, they are very useful when your hands are busy or you are doing something else.
The Galaxy AI features for translation is very useful too, I had a problem not being able to communicate with a person that did no speak English, and the translation solve the day.
The adaptavie ANC works great for me and I love the adaptavie EQ, the buds just sound great, I have never experienced this level of quality on audio before.
I use them usually at the gym or when playing games, specially shooters, because they let your hear everything.
Great for music and podcasts.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jennifer
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
These are exactly what I needed. After years of buying earplugs every 3 months I could have saved to much by buying these. I love the look and that when I talk the volume goes down. I can actually hear better with the different settings. Sound is incredible. You can zone out the world around you.
My only thing is I have to keep adjusting them. They fall out if I don't. I have to do that often, especially when I'm working or moving around. Other wise they would get a 5 star
My only thing is I have to keep adjusting them. They fall out if I don't. I have to do that often, especially when I'm working or moving around. Other wise they would get a 5 star
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US