Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,065 Reviews)
Rating breakdown 13,065 reviews
5 Stars
8,910
4 Stars
2,118
3 Stars
922
2 Stars
519
1 Star
596
78%of customers recommend this product.
(
3,496 out of
4,508)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Dege atrás mi Airpods 2 pro por esta maravilla
on July 2, 2025
Posted by: Jshaka87
[This review was collected as part of a promotion.] Los audífonos de Samsung, impulsados por una inteligencia artificial de vanguardia, van más allá de la simple reproducción de audio para convertirse en una extensión intuitiva de tu vida diaria. Su integración de IA te brinda una experiencia auditiva verdaderamente personalizada y optimizada.
Gracias a la IA, estos audífonos pueden:
* Adaptarse inteligentemente a tu entorno: Cancelan el ruido de forma dinámica, ajustándose automáticamente a los sonidos que te rodean para que siempre disfrutes de tu música o llamadas con la máxima claridad, ya sea en una calle concurrida o en una oficina tranquila.
Gracias a la IA, estos audífonos pueden:
* Adaptarse inteligentemente a tu entorno: Cancelan el ruido de forma dinámica, ajustándose automáticamente a los sonidos que te rodean para que siempre disfrutes de tu música o llamadas con la máxima claridad, ya sea en una calle concurrida o en una oficina tranquila.
Value
5
Written by a customer while visiting Samsung US
Posted by: KReid
Expertise:Intermediate
Verified Purchase:Yes
Love the noise cancelling feature. I don't like that I can't turn them off or on. I have to put them into the charging case to shut them off.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 Pro...I love them!
on July 2, 2025
Posted by: Alesha044
[This review was collected as part of a promotion.] I use mine when doing yard work or basically anytime I can put them in. The sound is phenomenal. I always use poweramp which allows me to control the sound in a little more detail...which allows me to hear the music louder. I cant ever seem to get my music loud enough but I am pleased with the volume and quality of sound of these.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Absolutely, the functionality and design are very
on July 2, 2025
Posted by: Xusan1
[This review was collected as part of a promotion.] These are the best headphones I've ever used - amazing sound quality and very comfortable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Buds: Great Sound, Terrible Fit (Lost One)
on July 3, 2025
Posted by: Lobo2J
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Buds, and frankly, my experience has been incredibly frustrating. While the sound quality is decent when they actually stay in, the constant dropping out of my ears has made them nearly unusable.
Whether I'm sitting still or moving around, it feels like I'm constantly adjusting them. I've tried all the included ear tips and wings, but nothing seems to create a secure fit.
Whether I'm sitting still or moving around, it feels like I'm constantly adjusting them. I've tried all the included ear tips and wings, but nothing seems to create a secure fit.
The most concerning issue is the very real risk of losing them. In fact, I've already lost one of the earbuds due to this persistent problem. For a product designed to be worn in your ears, their inability to stay put is a major design flaw.
If you're considering the Samsung Galaxy Buds, I would strongly advise caution, especially if you've had issues with earbuds staying in your ears in the past. The constant worry of them falling out, combined with the actual loss of an earbud, makes these a very disappointing purchase. I expected much better from Samsung.
If you're considering the Samsung Galaxy Buds, I would strongly advise caution, especially if you've had issues with earbuds staying in your ears in the past. The constant worry of them falling out, combined with the actual loss of an earbud, makes these a very disappointing purchase. I expected much better from Samsung.
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Lobo2J. We understand how frustrating it can be if your earbuds don't stay in place as expected, especially when you're hoping for an immersive audio experience. We genuinely believe that every user deserves to enjoy their music or calls without interruptions, and achieving the perfect fit is crucial for that. We recommend checking out the link attached for tips on how to find your best fit with the Galaxy Buds3 Pro. Ensuring a good fit can significantly improve comfort and performance. Additionally, if you've misplaced a bud, don't worry! You can utilize the Galaxy Wearable app along with the SmartThings Find feature to help locate your earbuds. We hope these resources enhance your experience and allow you to enjoy all the features the Galaxy Buds3 Pro has to offer. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds3 Pro
on July 3, 2025
Posted by: SamsungGuy93
[This review was collected as part of a promotion.] Great earphones.....love the noise canceling feature and the sound quality it top tier.
Value
5
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for your amazing review of the Galaxy Buds3 Pro! We are elated to see that you love the noise-cancellation feature. It truly helps create an immersive listening experience, allowing you to enjoy your music in a deeper way. It's also fantastic to see that you find the sound quality top-tier. We put a lot of effort into ensuring you have the best possible experience. If you have any more thoughts or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
I miss my OG Buds from 2020
on July 3, 2025
Posted by: Daemonfollower
[This review was collected as part of a promotion.] I honestly had hoped for a better experience. I have had these earbuds going on 5 months now and I've sent them in twice now for warranty and am going to be doing so once again after I pick up my new Skull Candy Buds. Don't get me wrong, the sound quality has been great. I truly love the touchless ability to control volume, track skip or last and to be able to answer calls all by uttering simple voice commands. My issue, time and time again, has been that whether its one of the Buds that day or the case I am never able to reliably charge my earbuds. I wear the Buds 5 days a week at work during 10 to 13 hour shifts. When they do decide to charge I easily make it through the day with no issues. Charging during breaks or at lunch always gives enough carry over juice I can listen to audio books seamlessly. The problem is that all too often either one or the other bud will refuse to take charge, they wont sync up. Or even at times the case itself wont take to charging. This has been beyond disheartening as they were by no means cheap. The process of submitting for warranty service in itself has been easy enough. Sadly, I get my Buds Pro3 back and within a short time the issue starts happening again. I really miss my OG Buds. In the 5 years I had them I never once had issue with them. I regret the day I used them as trade in to get the current, "better", upgrade.
Value
2
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're glad to see that you love the sound quality and intuitive touchless controls! We understand how disappointing it can be to face charging concerns, especially given your active work schedule. We genuinely hope you receive your buds back soon, so you can fully enjoy the high-quality experience they offer. If you have any questions or concerns in the meantime, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jjjj
from Florida
Expertise:Expert
Verified Purchase:Yes
Very good ear buds. Definitely better than air pods but not quite as good as my Bose noise canceling ultra quiet ones.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro! We’re so happy to see that you find them to be excellent earbuds! We hope that the Galaxy Buds3 Pro continues to enhance your everyday audio enjoyment. If you ever have questions or need assistance, don’t hesitate to reach out to us at Samsung Support. We’re always here to help! -Kelvin
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Written by a customer while visiting Samsung US