Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,065 Reviews)
Rating breakdown 13,065 reviews
5 Stars
8,910
4 Stars
2,118
3 Stars
922
2 Stars
519
1 Star
596
78%of customers recommend this product.
(
3,496 out of
4,508)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best earbuds on the market!
on July 1, 2025
Posted by: Galaxynerd25
[This review was collected as part of a promotion.] I will say these are the best earbuds on the market. It does take a little bit of time to figure out the controls. I use them at the gym and they are really cool because they have active noise cancelling and adaptive sound so if you start talking it pauses the music. AMAZING! Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Music ingenuity
on July 1, 2025
Posted by: Buds2love
[This review was collected as part of a promotion.] What I love about my buds is the Ingenuity that went into them especially in regards to being absolutely hands-free I could be talking to my coach and the Adaptive noise allows me to hear everything that's going on without pausing my music and also the incorporation of the Galaxy Ai and Gemini make it absolutely amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great features, but there's better options else we
on July 1, 2025
Posted by: Angel
Expertise:Intermediate
Amazing options with controlling the buds with your voice. That's about it.
My buds came without the different size buds and theyre special clip on ear pieces so you can replace with different options.
Calls do not pick up your voice and when I recorded myself after trying out different solutions online, it would always sound like I was 15ft away. From what I have seen as well is if you try calling to troubleshoot, they do not help at all.
I had these in my pocket while going into work in the rain. I was only outside for 2 min and the next day after not using them at all. The left ear bud stopped working...
My buds came without the different size buds and theyre special clip on ear pieces so you can replace with different options.
Calls do not pick up your voice and when I recorded myself after trying out different solutions online, it would always sound like I was 15ft away. From what I have seen as well is if you try calling to troubleshoot, they do not help at all.
I had these in my pocket while going into work in the rain. I was only outside for 2 min and the next day after not using them at all. The left ear bud stopped working...
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 2, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro. We appreciate your feedback, and it's great to see you’re exploring the voice control features! If you’re experiencing low volume or sound quality with one or both earbuds, there are a few things to consider. It might be worth double-checking the fit, as they need to be seated correctly in your ears. Accumulation of dust or debris can also affect performance, so make sure to keep them clean. Additionally, outdated software can impact audio quality, so ensuring your earbuds are updated is essential. Battery level can also play a role, so keeping your buds charged will help. If your Galaxy Buds have been exposed to rain or other liquids, it’s important to clean and dry them thoroughly to maintain functionality. For more tips on troubleshooting, please check out the link attached. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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Written by a customer while visiting Samsung US
Customer Rating
5
buds247user
on July 1, 2025
Posted by: budsuser247
[This review was collected as part of a promotion.] I was gifted airpods once and used them for years until i got the galaxy ones and the sound, comfort, usability, app options when paired with my s25 ultra is night and day, wish i got them sooner, the noise cancelling is awesome too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 Pro
on July 1, 2025
Posted by: RobertSam
[This review was collected as part of a promotion.] Ever since I've gotten these buds, I've been using these every day!
Once I leave the house, I put them on and forget I have them on. They are so light!
The sound quality is second to none. I could hear the person with great clarity that I think the person is next to me !
Loving them immensely!
Once I leave the house, I put them on and forget I have them on. They are so light!
The sound quality is second to none. I could hear the person with great clarity that I think the person is next to me !
Loving them immensely!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones
on July 1, 2025
Posted by: AndresZ90
[This review was collected as part of a promotion.] My favorite buds, I've tried a few. I use this for training, running, always kept in ear. Great bass and volumen. Perfect sync with phone. Perfect battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product fits my aesthetics
on July 1, 2025
Posted by: Butterfly1sio
[This review was collected as part of a promotion.] Great sound , very nice appearance and the battery last for days , you don't need to worry about charging it often
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound
on July 1, 2025
Posted by: Gadgetman
[This review was collected as part of a promotion.] Very good sound and I like how it automatically pairs with my Samsung S24 plus when I put them in my ears. I've tried all 3 sizes of ear plugs that are supplied with the buds. 1 set seems to fit ok!
I'm not a big fan of the pinch to control as I have to try a few times if I don't grab it right the first time. Not really sure what purpose the lights on the posts serve as I can never get them to stay on.
But sound is the most important thing and they sound great when they fit in my ear properly! Noise canceling works well too.
I'm not a big fan of the pinch to control as I have to try a few times if I don't grab it right the first time. Not really sure what purpose the lights on the posts serve as I can never get them to stay on.
But sound is the most important thing and they sound great when they fit in my ear properly! Noise canceling works well too.
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro. We are more than happy to see that you're enjoying the sound quality and the seamless pairing with your S24+. We completely understand your experience with the fit, and finding the right ear tips is important for optimal sound and comfort, so we recommend checking out the fit test available in the Galaxy Wearable app. Also, check out the link for step-by-step instructions on how to wear your buds. As for the blade lights, they indicate the current status of the earbuds, lighting up when you open and close the charging case, pair with a Galaxy device, or search for your buds. You can also activate the lights by pressing and holding the earbuds when they are not being worn. Plus, there is an option to customize the lighting style in the Galaxy Wearable app under Earbud controls. We hope these tips enhance your experience even further. For any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US