Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,065 Reviews)
Rating breakdown 13,065 reviews
5 Stars
8,910
4 Stars
2,118
3 Stars
922
2 Stars
519
1 Star
596
78%of customers recommend this product.
(
3,496 out of
4,508)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
The translation is not accurate and they shut off.
on June 30, 2025
Posted by: Louloumay
[This review was collected as part of a promotion.] I should have just bought the regular ones they had that hook over your ears. This did not live up to my expectations. The noise reduction works well though.
Value
3
Response from Samsung USBy R&R Team, July 1, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We noted your frustration and want to make sure you're getting the best experience with your buds. One key factor for optimal performance is finding the right-sized ear tips. The Buds3 Pro come with different sizes to ensure a snug fit that prevents sound leaks and enhances noise reduction. We recommend checking the fit by ensuring there’s no gap, inserting the earbuds correctly with the directional marks (L and R) facing the appropriate way, and angling them slightly so that the microphone points towards your mouth. Additionally, using the earbud fit test in the Galaxy Wearable app can help confirm the best fit for you. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Ever
on June 30, 2025
Posted by: MsWick83
[This review was collected as part of a promotion.] These Are A Must Buy Sound Quality & Bass 10/10 Fast Charging Cute Packet Size Doesn't Take Much Room In Your Purse Or Clutch They Last A Long Time Also They Stay In Your Ear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love using my 3 Pro earbuds They are perfect.
on June 30, 2025
Posted by: AngelSian
[This review was collected as part of a promotion.] Hi im Angel, I love using my Samsung Earbuds 3 Pro to listen to my favorite music at the gym and free time, and I have even used Samsung AI innovation in my 3 Pro Earbuds to translate calls that are not in my language, they are great in every respect, I would not exchange them for anything, I love them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Comfortable earbuds
on June 30, 2025
Posted by: GalaxyAD
[This review was collected as part of a promotion.] I was done with my Sony WF-1000XM4 and their constant ability to abuse my ears. I got the Samsung galaxy buds 3 pro. They sound good, are comfortable and stay securely in my ear. I have only sparingly used galaxy AI, maybe as AI gets more ability to perform tasks I care about or is easier to interact with in a meaningful way I will leverage the feature more, but it's great to have the features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the sound quality.
on June 30, 2025
Posted by: Shepherd
[This review was collected as part of a promotion.] I use my galaxy earbuds3 pro all day everyday and paired with my galaxy fold I feel like my ability to get information , make appointments, better directions to a client's are just so much easier and when I'm on site working listening to music streamed to my phone is fantastic . Galaxy AI is also I life changer . From document creation to marking my calendar for special events or to notify me of an up coming task . I just love the way it functions.
Thank you to the galaxy team from top to bottom.
Next goal learning how to use the translation function on my galaxy gear .
Shepherd
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good and quite the upgrade
on June 30, 2025
Posted by: JazzDog
[This review was collected as part of a promotion.] Earbuds are great, the added bottom ensure no accidental controls on the buds without disabling the controls like in previous models. The bottom requires minimum effort and it's easy to adapt to it. Specially the sliding functions to control the volume and all. Also Galaxy AI on these is great for performing actions, like translating or indicating the next move on you favorite Playlist. For running, I found them to fall on me occasionally but overall good. Only real issue I have is that the case is susceptible to scratches, would be nice to have a better material, and when these were to fall, the shock makes the earbuds eject and fly everywhere. Would be nice to have a more robust design or a locking feature, something to prevent my earbuds from bouncing away.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro review
on June 30, 2025
Posted by: Gio17Q
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are perfect for my daily use whether I'm working, relaxing, or at the gym. The sound is clear and powerful, and the noise cancellation works great in loud environments. Paired with my Galaxy S24 Plus, the Galaxy Al features like real-time translation are incredibly useful, especially during calls and travel. I use my Samsung devices for Work, music, sports, and streaming, and these buds fit right into that lifestyle. Great comfort, strong battery life, and seamless Al integration make them a top pick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Airpods pro copy or something better?
on June 30, 2025
Posted by: ParkHW94
[This review was collected as part of a promotion.] My new Galaxy Buds 3 Pro are a mixed bag, but ultimately, I'm pretty impressed. My biggest disappointment, right off the bat, is the form factor. Samsung, why did you abandon the sleek, compact design of the original Buds and Buds 2? These new ones, with their noticeable stem, feel a lot like AirPods, which, to be honest, isn't what I signed up for when I chose Galaxy Buds. It’s a shame to lose that distinct Samsung aesthetic.
However, I have to admit, the Galaxy AI features are genuinely impressive and make a real difference. The Adaptive Equalizer that tailors the sound to my specific ear shape and wearing habits is genius – music truly sounds optimized for me. Live Translate is also a fantastic addition, making quick translations a breeze without pulling out my phone. Plus, the improved Active Noise Cancellation (ANC), enhanced by AI, creates a much more immersive listening experience, really cutting out distractions.
Despite my initial reservations about the design change, the sound quality is top-notch, and the new AI functionalities truly elevate the user experience. They're comfortable for long listening sessions, and the overall performance is exactly what I expect from Samsung's pro-level earbuds. So, while I'll always miss the old form factor, the Galaxy Buds 3 Pro still deliver a fantastic audio experience with smart, forward-thinking features.
However, I have to admit, the Galaxy AI features are genuinely impressive and make a real difference. The Adaptive Equalizer that tailors the sound to my specific ear shape and wearing habits is genius – music truly sounds optimized for me. Live Translate is also a fantastic addition, making quick translations a breeze without pulling out my phone. Plus, the improved Active Noise Cancellation (ANC), enhanced by AI, creates a much more immersive listening experience, really cutting out distractions.
Despite my initial reservations about the design change, the sound quality is top-notch, and the new AI functionalities truly elevate the user experience. They're comfortable for long listening sessions, and the overall performance is exactly what I expect from Samsung's pro-level earbuds. So, while I'll always miss the old form factor, the Galaxy Buds 3 Pro still deliver a fantastic audio experience with smart, forward-thinking features.
Value
5
Written by a customer while visiting Samsung US