Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,069 Reviews)
Rating breakdown 13,069 reviews
5 Stars
8,913
4 Stars
2,118
3 Stars
923
2 Stars
519
1 Star
596
78%of customers recommend this product.
(
3,496 out of
4,508)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Sound is great, not the best for small ears.
on June 30, 2025
Posted by: NoahDaFisha
[This review was collected as part of a promotion.] I have small ears so they don't fit the best, swapped the tips but still isn't perfect, I can still every once in a while get them to not hurt. They work for short periods like maybe mowing the lawn but anything over a few hours and it starts to wear at your ears. The Galaxy AI features are nice, it has voice and siren detection so you can have your noise cancelation but still being able to hear the outside world when needed. I love the feature of talking to them and skipping or playing your music all hands free. Overall the features are nice, the sound is nice, the design could use some work though, their not the most comfortable buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Sound
on June 30, 2025
Posted by: WorkAndGarden
[This review was collected as part of a promotion.] I love these ear buds. Beautiful, crisp sound. I love how you can choose to block sound out or not and it works SO great! Any relatable Galaxy AI features (like sound blocking I guess) work perfectly. No complaints at all. I think the only change I would make, is the shape. I liked last year's shape a little more. And the purple was a nice option too, which wasn't there but not a problem at all!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3 Plus
on June 30, 2025
Posted by: Helson
[This review was collected as part of a promotion.] They are good head phones like the style and color.
Don't really love that the noise cancelation it's not the best, the buds pro round ones where way better when it comes with noise cancelation.
Every else can't complain.
Don't really love that the noise cancelation it's not the best, the buds pro round ones where way better when it comes with noise cancelation.
Every else can't complain.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works Great
on June 30, 2025
Posted by: Lalaxy
[This review was collected as part of a promotion.] It doesn't incorporate Galaxy AI but it does do a fantastic job at noise canceling and making music/podcasts sound crystal clear. Battery life and charjg. Is long-lasting and efficient as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful sound
on June 30, 2025
Posted by: ANTLink19
[This review was collected as part of a promotion.] I use the Galaxy Buds all the time, everywhere. In the office, with pass throughout is fantastic. At home or outside with the Variable ANC option, or Full ANC.
I use them with my S22 Ultra, My Chromecast, Steam Deck, and more.
Great headphones. Great audio quality. The passthrough also sounds fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds.
on June 30, 2025
Posted by: Ashess
[This review was collected as part of a promotion.] Absolutely love my buds! They last a very long time, sound quality is great, and they are very comfortable. They still in nu ear compare to my last pro buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Issues with them
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I purchased them thinking that they would be loud and clear turned out that they did not play as loud as I expected, and the rubber grommets. No matter what size don't fit my ears, and i've never had an issue with this before
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Adrian. We understand how disappointing it can be if they don’t meet expectations for audio volume and fit. If you're experiencing low volume or sound quality, there are a couple of things to check. Make sure you’re wearing the earbuds correctly, as the fit can really impact sound performance. It’s also possible that dust or debris may have accumulated on the buds. Additionally, considering software updates, battery levels, and other factors can make a difference in audio quality. To help you troubleshoot the volume, please check out the link attached. For fitting assistance, we also added a link to help you resolve this. If you have any further questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/latin_en/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/#:~:text=To%20restart%20the%20earbuds%2C%20insert,software%20update%20%3E%20Download%20and%20install. (Audio Volume)
https://www.samsung.com/us/support/answer/ANS10003519/ (Fit)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/latin_en/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/#:~:text=To%20restart%20the%20earbuds%2C%20insert,software%20update%20%3E%20Download%20and%20install. (Audio Volume)
https://www.samsung.com/us/support/answer/ANS10003519/ (Fit)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds Pro
on June 30, 2025
Posted by: Galaxypr0
[This review was collected as part of a promotion.] That's great to hear! Here's a short testimonial-style review based on your experience, emphasizing what you liked and
I'm really happy with the Galaxy Buds Pro. The sound quality is stunning—rich, detailed, and well-balanced—and the smart ANC adapts seamlessly to my environment, blocking noise without cutting me off from the world when it matters.
I'm really happy with the Galaxy Buds Pro. The sound quality is stunning—rich, detailed, and well-balanced—and the smart ANC adapts seamlessly to my environment, blocking noise without cutting me off from the world when it matters.
One standout Galaxy AI feature I’ve found especially useful is real-time spoken translation during calls. It’s impressive to hear translations directly in my ears, making cross-language conversations surprisingly smooth and intuitive.
Value
5
Written by a customer while visiting Samsung US