Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,075 Reviews)
Rating breakdown 13,075 reviews
5 Stars
8,923
4 Stars
2,120
3 Stars
923
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,497 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Good sound, sometimes struggle with charging
on June 27, 2025
Posted by: MattHan
[This review was collected as part of a promotion.] The sound and noise isolation are good on these, but the charging and connection can sometimes be a struggle.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds I've ever had.
on June 27, 2025
Posted by: Bretski
[This review was collected as part of a promotion.] These earbuds are key for me when I am working. The microphone when I'm making calls is exactly what I wanted it to be. I'm in a van working everyday and I need to make calls in between appointments. Being able to use Bixby and Galaxy AI while on the road.
I would recommend these all day long
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BUDS3 Pro for AI
on June 27, 2025
Posted by: WillBuds3Pro
[This review was collected as part of a promotion.] I have used and recommend the Buds3 Pro for your everyday hands-free lesson device with AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
They have good noise cancelation
on June 27, 2025
Posted by: Coreymaster2000
[This review was collected as part of a promotion.] I would say overall my earbuds are pretty good other than the fact that when I move around in them, they burn my ears, and when I'm on a call with someone, if you accidentally press the button, it hangs up. I don't think they have Galaxy AI because whatever function you try, you can't. The noise cancellation is really good, and when you're listening to music, if you press it once, it pauses; if you press it twice, it skips to the next song; if you press it three times, it goes back to the previous song.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Noise Cancellation, But Needs Improvement
on June 27, 2025
Posted by: Anonymous
from Fargo, ND
Expertise:Intermediate
Verified Purchase:Yes
The active noise cancellation on the Galaxy Buds3 Pro is very effective — I’m impressed with how well it blocks external sounds. However, I wish it could connect to two devices (my phone and laptop) at the same time for seamless switching. Also, I feel the battery life doesn’t quite match what’s advertised; it drains faster than expected during long use.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Mauricio
from Houston,TX
Expertise:Expert
Verified Purchase:Yes
Great product, better sound quality over buds 2 pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great sounding but odd experience at times.
on June 27, 2025
Posted by: TitiiBoi
[This review was collected as part of a promotion.] The buds sound great but when using them for game chat there is too much passthrough noise.
Value
4
Written by a customer while visiting Samsung US
Posted by: Eric
from California
Expertise:Intermediate
Verified Purchase:Yes
After a few uses my right ear is significantly lower in volume and at certain pitches sounds like it’s blown.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, June 30, 2025
Hey Eric! Thank you for sharing your experience with the Galaxy Buds3 Pro. We want to ensure you're getting the best audio experience possible. To enhance the sound quality in your right ear, we recommend checking a few things: First, please verify the battery status of the earbuds. Sometimes, a quick charge can work wonders! Also, take a moment to inspect the earbuds for any dirt or damage that might affect performance. You might also consider restarting both your phone and the earbuds, as this can help with connectivity. Additionally, checking for software updates to your earbuds could improve their performance. If you’ve tried all these suggestions and things are still not quite right, feel free to reach out to us at Samsung Support so we can provide further assistance. Remember, your Galaxy Buds3 Pro are backed by a 12-month limited warranty for any manufacturer defects. Plus, we offer Samsung Care+ for eligible devices, providing you with extended protection and additional support for peace of mind. -Kelvin
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Written by a customer while visiting Samsung US